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1、 PRAGMATEK Consulting Group, Ltd. Six Sigma Supply ChainUsing the SCOR Framework2 PRAGMATEK Consulting Group, Ltd. Session ObjectivesAssumptionsFamiliar with SCORUnderstand Six Sigma philosophy“Read the manuals”ObjectivesCompare strategic intent of Six Sigma and SCORHighlight integration of the two
2、project approaches3 PRAGMATEK Consulting Group, Ltd. Six SigmaSigma or standard deviation is a statistical calculation of variability often used to measure the defect rate of processesWhere 1 sigma represents processes capable of 30.85% good, 6 sigma references processes capable of 99.99966% goodThe
3、 purpose of applying Six Sigma goals to processes is to help drive the defect rate so that “customer requirements” are missed only 3.4 times out of a millionThe Six Sigma project approach is called DMAIC or DMADV4 PRAGMATEK Consulting Group, Ltd. SCORSCOR is a supply chain process reference model co
4、mbining 3 levels of process detail, metrics, leading practices, and standardized definitionsThe purpose of SCOR is to improve supply performance through process improvement, design, and controlThe project approach is summarized in the SCOR Project Roadmap5 PRAGMATEK Consulting Group, Ltd. Six Sigma
5、- DMAICDEFINE the problem and what customers requireMEASURE the defects and process operationANALYZE the data and discover the causesIMPROVE the process by removing causes of defectsCONTROL the process to maintain optimal performance6 PRAGMATEK Consulting Group, Ltd. Six Sigma - DMADVDEFINE customer
6、 requirements and goalsMEASURE and match performance to customer requirementsANALYZE and assess process designDESIGN and implement new processesVERIFY results and maintain performance7 PRAGMATEK Consulting Group, Ltd. The SCOR FrameworkSupplierPlanCustomerCustomersCustomerSuppliersSupplierMakeDelive
7、rSourceMakeDeliverMakeSourceDeliverSourceDeliverInternal or ExternalInternal or ExternalYour CompanySourcePlanPlanPlanPlanReturnThe integrated processes of Plan, Source, Make, Deliver and Return, spanning your suppliers supplier to your customers customer, aligned with Operational Strategy, Material
8、, Work & Information Flows.8 PRAGMATEK Consulting Group, Ltd. SCOR Project RoadmapMaterial FlowOperations StrategyAnalyze Basis of CompetitionConfigureSupply ChainAlignPerformance Levels, Practices, and SystemsImplementSupply-Chain ChangesSupply Chain ScopePerformance MetricsSupply Chain SCORcardand
9、 SCORcard Gap Analysis Competitive Performance Requirements AS IS Material FlowDisconnect & Gross Opportunity AnalysisMaterial Flow Strategy and Best Practice AnalysisSupply Chain StrategyTO BE Material FlowInformationand Work FlowAS IS Work/Information MapTransactional AnalysisDesign Specifications
10、TO BE Work/Information MapPrioritized List of ChangesImplementationMaster Schedule of ProjectsROI AnalysisTechnology SelectionDetail Requirements, Solution Design, Configuration, Test & Go Live9 PRAGMATEK Consulting Group, Ltd. High Level Comparison10 PRAGMATEK Consulting Group, Ltd. Project Players
11、11 PRAGMATEK Consulting Group, Ltd. Define the Opportunity12 PRAGMATEK Consulting Group, Ltd. Customer RequirementsKano AnalysisChip Exercise13 PRAGMATEK Consulting Group, Ltd. SIPOCSIPOCSupplierInputProcessOutputCustomerSCOR Thread DiagramSCOR Overview, page 19SCOR Level 3 ProcessesSCOR Overview, p
12、age 1014 PRAGMATEK Consulting Group, Ltd. Measuring Performance15 PRAGMATEK Consulting Group, Ltd. Measuring Performance16 PRAGMATEK Consulting Group, Ltd. Cost of Poor Quality - COPQ17 PRAGMATEK Consulting Group, Ltd. Critical To Quality - CTQ18 PRAGMATEK Consulting Group, Ltd. Analyzing Data and P
13、rocesses19 PRAGMATEK Consulting Group, Ltd. Data Analysis20 PRAGMATEK Consulting Group, Ltd. Analyzing Data and Processes21 PRAGMATEK Consulting Group, Ltd. SCOR Level 3 SourceSupplierPurchasingWarehouseAPS1.1 Schedule Product DeliveriesS1.2 Receive Product S1.3 VerifyProductS1.4 TransferProductS1.5
14、 AuthorizeSupplier PaymentD1.10D1.13D1.2PurchaseOrderPurchaseOrderProductPackingSlipReceiptof PurchaseOrderInvoicePayment22 PRAGMATEK Consulting Group, Ltd. Productivity Improvement23 PRAGMATEK Consulting Group, Ltd. Improve the Process24 PRAGMATEK Consulting Group, Ltd. Improve the Process25 PRAGMA
15、TEK Consulting Group, Ltd. Generate Creative SolutionsMaterial Flow Supply Chain StrategyBusiness Blueprint Work and Information FlowCPFR Template SCOR Stencils or practices modeling best practicesSupply Chain Council Research AgendaSCOR Technical Development Initiatives26 PRAGMATEK Consulting Group
16、, Ltd. Supply Chain Strategy 27 PRAGMATEK Consulting Group, Ltd. Business Blue Print28 PRAGMATEK Consulting Group, Ltd. Prioritize Improvements29 PRAGMATEK Consulting Group, Ltd. Project Portfolio30 PRAGMATEK Consulting Group, Ltd. Control the Process31 PRAGMATEK Consulting Group, Ltd. Control the P
17、rocess32 PRAGMATEK Consulting Group, Ltd. ResourcesThe Six Sigma Way series including a Team FieldbookLean Six SigmaSCOR Overview found on supply-chain.org The SCOR model events.totalsupplychain/event-archive/archive_contents.htmlkeepingSCOR archives on supplychaintechpragmatekpeter.bolstorffpragmatek
