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1、机场基础英语培训精选目录目录基础服务英语教学基础服务英语教学复习与总结复习与总结123英语交流与互动英语交流与互动精选基础服务英语基础服务英语精选问候与告别问候与告别(114句)精选问候与告别1.Hello!(Goodmorning!Goodafternoon!Goodevening!) Good evening与与Good night的区别的区别补充知识精选2.WelcometoChina! Welcome to的用法的用法重点句型精选A: Welcome to Beijing/my hometown/China.B: Thank you.Dialog: China与与china的区别的区别
2、 补充知识精选 BCIA的全称的全称Beijing Capital International Airport补充知识精选3.WelcometoBeijingCapitalInternationalAirport! Capital 首都首都 ，省会，省会 International 国际的国际的 重点词语精选6.Lovelyday,isntit? lovely 可爱的，（天气）好的可爱的，（天气）好的重点词组 isnt it? 反意疑问句，表示强调反意疑问句，表示强调重点句型精选7.Longtimenosee.地道美语地道美语 VS 中国式英语？中国式英语？ 补充知识精选4.Goodbye!/
3、Seeyoulater!Goodbye与与See you later的区别的区别重点语法精选8.NicemeetingyouNice meeting you与与Nice to meet you的区别的区别重点语法精选9.Takecare.A: Take care.B: Thank you, you too.Dialog:精选5.Haveaniceday!Have a例子：例子：Have a great day!Have a great vacation!重点句型精选12.Haveanicetrip! trip 旅途旅途重点词语精选10.Wishyouagood/nicejourney.Wish
4、 you例子：例子：Wish you a happy birthday! Wish you a merry Christmas!重点句型精选11.WishyouahappystayinChina. stay 居住，停留居住，停留重点词组精选13.WelcometoChinaagain. again 再次，又再次，又重点词组精选14.Imeagertogetyoursuggestion.be eager to 热切希望，渴望热切希望，渴望.重点句型 suggestion与与advice 建议建议 重点词组精选 Welcome to Have aWish you isnt it? 反意疑问句，表示
5、强调反意疑问句，表示强调重点句型 BCIA的全称的全称Beijing Capital International Airport补充知识 trip 旅途旅途 stay 居住，停留居住，停留 again 再次，再次，又又重点词语复习与总结精选提供服务提供服务（1520句）句）精选提供服务15.WhatcanIdoforyou?/MayIhelpyou?17.Whatdoyouneed?A: What can I do for you? / May I help you? B: Yes, I want to buy some perfume.Dialog:精选16.Letmecarryyourlu
6、ggage.let me do sth 让我来让我来.重点句型 carry 搬运搬运 luggage 行李行李重点词组精选18.Letmeshowyou./Illtakeyouthere.19.Followme,please.A: Wheres the bathroom/bank?B: Let me show you/ Ill take you there/follow me, please.Dialog:精选21.Isthereanythingwrong? something/anything/nothingSomething 用于肯定句用于肯定句Anything 用于否定句和疑问句用于否定
7、句和疑问句Nothing 用于肯定句表示否定意思用于肯定句表示否定意思重点词组精选20.Letmegiveyouahand!（代替课本中的letmedoyouafavor)give sb a hand 帮助某人帮助某人重点句型精选22.Youcangettheairportleafletthere. leaflet：手册，传单手册，传单重点词语精选23.MayIhaveyournameandflightnumber?Iwillaskforyou.May I have 我可以问我可以问吗？吗？重点句型 for sb 替某人替某人 ，帮某人，帮某人重点词组精选A: May I have your
8、flight number?/Can you tell me your flight number?B: Yes, it is CA3193.Dialog:精选24.Justasecond.Iwillbringitinforyou.Just a second 请稍等请稍等重点句型精选let me do sth 让我来让我来. give sb a hand 帮助某人帮助某人 May I have我可以问我可以问吗？吗？重点句型 carry 搬运搬运 luggage 行李行李 something/anything/nothing重点词组复习与总结精选感谢与应答感谢与应答(2533句)精选感谢Tha
9、nks.25.Thankyou.26.Thankyouverymuch. Thanks 感谢的最基本用语感谢的最基本用语重点词组精选应答30.Youarewelcome. welcome 欢迎欢迎 pleasure 愉快愉快, 快乐快乐 mention 提及提及, 说起说起重点词汇Its my pleasure. 乐意为您效劳乐意为您效劳Dont mention it. 举手之劳，何足挂齿举手之劳，何足挂齿补充知识精选A: Thank you very much! B: You are welcome!A: Thank you.B: Its my pleasure!A: Thanks.B: D
10、ont mention it.Dialog:精选感谢28.Thanksforyourcooperation. cooperation 合作合作重点词组Thanks for的用法：的用法：Thanks for your dinner！ (晚餐晚餐)Thanks for your help！(帮助帮助) 重点句型精选应答31.Nosweat!Idbehappytohelp. sweat 汗，流汗汗，流汗重点词组Id be happy to do 很高兴能做某事很高兴能做某事重点句型精选A: Thank you for your help!B: No sweat! Id be happy to he
11、lp.Dialog:精选应答32.Withpleasure./Sure,please. pleasure 快乐，荣幸快乐，荣幸 Sure当然当然重点词组精选A: Can you help me?B: With pleasure.Dialog:With pleasure 与与 Its my pleasure 的区别？的区别？重点句型A: Thank you.B: Its my pleasure.精选29.Hereyouare.Thanks.Here you are 给你给你重点句型精选33.Thanks.Heresyourticketandchange.Haveaniceflightandtak
12、ecare.Here is 这是这是 Have a nice flight 旅途愉快旅途愉快 take care保重保重重点句型 ticket 机票机票 change 找回的零钱找回的零钱重点词组精选27.Youreverykind./Thatsverykindofyou. kind 亲切的亲切的重点词汇精选A: You are very kind.B: Its my pleasure.A: Thats very kind of you.B: You are welcome.Dialog:精选重点掌握重点掌握感谢与应答的几种说法感谢与应答的几种说法:Thanks/ Thank you /Tha
13、nk you very much!Youre very kind. / Thats very kind of you.Thanks for 回答：回答：Youre welcome. / Its my pleasure!Dont mention it. /No sweat! Id be happy to help.知识点回顾复习与总结精选道歉与应答道歉与应答(3443句句)精选道歉与应答34.Sorry./Imsorry. Sorry 对不起对不起重点词汇精选41.Imsorry,itsnotonsale. on sale 打折打折重点词汇for sale 出售出售补充知识精选36.Imsorr
14、y，Idontreallyunderstand. really 真地真地 understand 懂，理解懂，理解重点词汇精选38.Sorry,Idontknow.Wouldyoupleaseaskthestaffmemberoverthere? staff 员工员工member 会员会员重点词汇 Would you please 您能您能吗？吗？重点句型精选39.Sorry,Imnotsure.ButIllshowyoutotheinformationdesk. information desk 问询台问询台重点词组 Ill show you 我带你去，我指给你我带你去，我指给你重点句型精选3
15、7.Sorrytotroubleyou. trouble （使）麻烦、打扰（使）麻烦、打扰重点词汇精选43.Nevermind./Itdoesntmatter.Never 从不从不Mind 注意注意, 留意留意Matter 要紧要紧重点词汇精选A: Im sorry.B: It doesnt matter. /Never mind.Dialog:精选42.Pleaseacceptourapologies.accept 接受接受 apologies道歉，歉意道歉，歉意重点词汇精选40.ImafraidwedonthaveaBusinessCenter. Business Center 商务中心商
16、务中心重点词汇 Im afraid 恐怕，抱歉恐怕，抱歉重点句型精选35.Excuseme.精选A: Excuse me.B: Yes.A: Would you please tell me where is the information desk?A: Sure. Let me show you.Dialog:精选 Would you please 您能您能吗？吗？ Ill show you 我带你去，我指给你我带你去，我指给你重点句型 information desk 问询台问询台 trouble （使）麻烦、打扰（使）麻烦、打扰apologies道歉，歉意道歉，歉意Business C
17、enter 商务中心商务中心重点词组复习与总结精选 重点掌握重点掌握几种道歉的用法及回答几种道歉的用法及回答道歉：道歉：Sorry! / Im sorry!Im afraidExcuse me.回答：回答：Never mind. / It doesnt matter.知识点回顾复习与总结精选请求请求（4458句）句）精选请求44.Pleasewaitaminute/second/moment.精选56.Pleasewaitamoment;Ineedtohaveawordwithmysupervisor. supervisor 主管主管重点词汇have a word with 与与商谈商谈 ha
18、ve words with 与与吵架吵架重点句型精选57.Pleasewaitaminute.Iwillcheckitforyou. check 检查检查重点词汇精选47.Pleasecooperatewithus.cooperate合作合作 重点词汇精选53.Pleasefilloutthisform.Fill 填写填写Form 表格表格重点词汇精选54.Pleasetakeyourdocuments.Document 证件，公文，文件证件，公文，文件重点词汇精选55.Pleasegotothewaitingloungeandhavearest.waiting lounge 候机厅候机厅重点
19、词组精选58.Pleasesignhere.sign 签名签名重点词汇精选46.Thisway,please.Way 道路道路重点词汇精选45.Afteryou.After 在在之后之后重点词汇精选48.Nosmoking.Smoke 烟，吸烟烟，吸烟重点词汇精选50.Youarenotallowedtosmokehere.Allow 允许允许重点词汇You are not allowed to do sth. 不允许你做某事。不允许你做某事。重点句型精选51.Itsoutofservice.Trythenextone.out of service 坏了，不工作了坏了，不工作了重点词汇精选49
20、.Moveback(forward)alittle,please.back 向后向后forward 向前向前重点词汇精选52.Imsorry,butyoucantbringthecartinhere.Youllhavetocarryyourluggage.Cart 行李小推车行李小推车have to 不得不，必须不得不，必须Luggage 行李行李重点词汇精选 check 检查检查 cooperate合作合作 Fill 填写填写 Form 表格表格 waiting lounge 候机厅候机厅 Cart 行李小推车行李小推车 have to 不得不，必须不得不，必须重点词汇复习与总结You ar
21、e not allowed to do sth.重点句型精选 重点掌握重点掌握关于请求的基本用句关于请求的基本用句 最基本的一个词最基本的一个词please知识点回顾复习与总结精选指引和建议指引和建议（5974页）页）精选59.Therearecardphonesinthehall. “There be”结构用来表示某处有某物结构用来表示某处有某物There is / There are 重点句型指引和建议精选hall 大厅大厅 Departure Hall 出发大厅出发大厅 Check-in Hall 值机大厅值机大厅 Arrival Hall 到达大厅到达大厅重点词组 问讯柜台问讯柜台 i
22、nformation desk 商务中心商务中心 business center 候机厅候机厅 waiting lounge 手推车手推车 cart/trolly词组回顾精选练习练习候机厅内有磁卡电话。Therearephonecardphonesinthewaitinglounge.大厅内有商务中心。TheresaBusinessCenterinthehall.值机大厅内有问讯柜台。Thereareinformationdesksinthecheck-inhall.到达大厅内有手推车。Therearetrolleysinthearrivinghall.精选69.Theresacoffeeba
23、rAttheotherendofthehall.71.Theresahotelbookingofficeonthefirstfloor.精选onthefirstfloor在一层onthesecondfloor在二层onthethirdfloor在三层onthefourthfloor在四层fifthsixthseventheighthninthtwelfththirteenthfourteenthhundredththousandth序数词和基数词序数词和基数词语法重点精选onsub-levelone在地下一层onsub-leveltwo在地下二层onsub-levelthree在地下三层ons
24、ub-levelfour在地下四层fivesixseveneightninetwelvethirteenfourteenhundredthousand精选S：WhatcanIdoforyou,sir?P：Yes,wheresthecardphone?S：Therearecardphonesonthesecondfloorinthehall.Dialog:精选S：CanIhelpyou,miss?P：Yes, I cant find the coffee bar, Im verythirsty!S：Theresacoffeebarattheotherendofthehall.Dialog:精选6
25、2.Youwillfinditateitherendofthehall.66.Bathroomsareonthebothendsofthehall.精选61.Pleaseinquireattheinformationdesk.inquire 询问询问ask（the information you need） 询问询问question（the information you need） 询问询问重点词汇精选P：CouldyoutellmewhereIcanfindthebathroomplease?Icantwait.S：Onthebothendsofthehall.P：Thatsverykin
26、dofyou.S：Nosweat！Haveagoodtrip!Dialog:精选P：Couldyoutellmewhereistheclosestbank?S：Sorry，Imnotsure.Pleaseinquireattheinformationdesk.Dialog:精选64.Gostraightandturnleft. go straight / go along this way 直着向前走直着向前走turn left 向左转向左转turn right 向右转向右转turn back 向后转向后转go downstairs 下楼下楼 go upstairs 上楼上楼 turning
27、转弯处转弯处重点词汇精选练习直走然后第一个转弯向右转。Gostraightalongthiswayandturnrightatthefirstturning.直走然后上楼。Gostraightalongthiswayandgoupstairs.直走然后下楼。Gostraightalongthiswayandgodownstairs.向右转然后在十字路口向左转Turnrightandturnleftatthecrossroads.（atthecrossroads）精选65.Sure.Theelevatorisoverthere.67.Justoverthere,besidetheyellow-c
28、oloredsign.精选 elevator 5eliveitE5eliveitE 电梯电梯 escalator 5eskEleitE5eskEleitE 电动扶梯电动扶梯 lift 电梯电梯 elevator与与escalator的区别的区别重点词汇 over there 在那边在那边重点词汇精选练习：问询处在那边。Theinformationdeskisoverthere.洗手间在那边。Therestroomisoverthere.自动扶梯在那边。Theescalatorisoverthere.手推车在那边。Thetrolleysareoverthere.精选68.Godownstairs
29、anditwillbeontherightofthebookstore.70.Thewashroomisjustaheadandtotheright.表示方位的介词用法：表示方位的介词用法： in 表示方位，含义是表示方位，含义是“在在之内之内”on 表示方位，含义是表示方位，含义是“在在端端/边边”to 表示方位，含义是表示方位，含义是“在在面面”重点语法精选P：Excuseme,sir?S：Yes?P：WherestheKFC?Myfriendiswaitingformethere.S：Therearetwointhisbuilding,oneisjustaheadandontherigh
30、t;theotherisontherightofthebookstoreonthesecondfloor,goupstairsandyouwillfindit.P：Thankyouverymuch.S：Itsmypleasure.Dialog:精选72.Youneedtogoupstairsandacrosstotheothersideofthebuilding.精选60.Idsuggestyoutakeataxi. take a bus 坐公车坐公车take a shuttle bus 坐机场巴士坐机场巴士重点词汇精选73.Idsuggestthisone.练习我建议你去问讯台咨询一下。Id
31、suggestthatyouaskattheinformationdesk.我建议你到候机厅休息一下。Idsuggestthatyoutakearestinthewaitinglounge.我建议你去取一个手推车。Idsuggestthatyoutakeatrolley.精选74.Ithinkyouhadbettercheck-innow. you had better 您最好您最好可以与可以与Id suggest互换互换重点语法精选复习与总结hall 大厅大厅 Departure Hall 出发大厅出发大厅 Check-in Hall 值机大厅值机大厅 Arrival Hall 到达大厅到达
32、大厅 go straight / go along this way 直着向前走直着向前走take a bus 坐公车坐公车take a shuttle bus 坐机场巴士坐机场巴士重点词组精选复习与总结“There be”结构用来表示某处有某物结构用来表示某处有某物There is / There are 重点句型序数词和基数词序数词和基数词 you had better 您最好您最好 in 表示方位，含义是表示方位，含义是“在在之内之内”on 表示方位，含义是表示方位，含义是“在在端端/边边”to 表示方位，含义是表示方位，含义是“在在面面”语法重点精选询问询问（7586句）句） 精选75
33、.Whatsthis?76.Whatisyourname?May I have your name? 能告诉我您的名字吗？能告诉我您的名字吗？Can I ask your name? 我能冒昧询问您的名字吗？我能冒昧询问您的名字吗？补充知识询问精选7.Whereareyoufrom?Where do you come from? 您从哪儿来？您从哪儿来？补充知识精选78.Howoldareyou?Im tirty-one. 我我31了。了。Im tirty-one years old. 我我31岁了。岁了。补充知识精选79.Excuseme,whosebagisit?Its mine. / I
34、ts my bag.Its his. / Its his bag.Its hers. / Its her bag.Its my sisters. / Its my sisters bag.回答时可使用名词性物主代词或形容词回答时可使用名词性物主代词或形容词性物主代词加名词性物主代词加名词补充知识精选Excuseme,whosebagsarethey?Theyre mine. / Theyre my bags.Theyre his. / Theyre his bags.Theyre hers. / Theyre her bags.Theyre my parents. / Theyre my pa
35、rents bags.补充知识精选80.Ibegyoupardon?/Pardon? pardon 原谅、宽恕原谅、宽恕Pardon me for disturbing you.对不起打扰你了。对不起打扰你了。重点词汇精选81.Excuseme.Isthisyourbag?Yes, its mine.No, its his.补充知识精选S：Excuseme.Isthisyourbag?P：Yes,Itsmine.Anyproblem?S：Canyouopenit?Ineedtocheck.P：OK.S：Whatsthis,Madam?P：Itsacomputer.S：Checkisdone.T
36、hankyou.Dialog:精选S：Pleasetakeyourbagandfollowme.P：Anyproblem?S：Whatsyourname?P：Andy.S：Whereareyoufrom?P：Japan.S：Ibegyoupardon?Givemeyourticket.P：.IcomefromIraq.S：Howoldareyou?P：Imtwentyyearsold.Dialog:精选82.Howareyoufeeling?Im feeling well. 我没事。我没事。Im fine. 我没事。我没事。Im Ok, thanks. 我没事，谢谢。我没事，谢谢。补充知识精选
37、Idsuggestyougotothemedicalcenter. I feel an aching feeling in my stomach.我有点儿胃疼。我有点儿胃疼。Im not feeling well, I have a headache.我不舒服，我头疼。我不舒服，我头疼。My stomach is a little uneasy. 我的胃有点儿不舒服。我的胃有点儿不舒服。 补充知识精选83.MayIaskyouaquestion?Sure. 没问题。没问题。Certainly. 当然。当然。补充知识精选84.Doyoulikethisone?Yes, I do. 我喜欢。我喜欢
38、。No, I dont. 我不喜欢。我不喜欢。补充知识精选85.Isthisyourbaggage?Yes, it is. 对，这是我的。对，这是我的。No, it isnt. 这不是我的。这不是我的。补充知识精选baggage 行李行李luggage 美美 行李行李重点词汇Left Luggage 行李寄存行李寄存Baggage Check 托运行李检查托运行李检查Baggage Claim 行李提取行李提取补充知识精选86.Forwhen? For what time? 什么时间的？什么时间的？ 补充知识精选S：Hello,whatcanIdoforyou?P：Iwanttobuyatic
39、kettoGuangzhou.S：Forwhen?P：9:00AM.S：Hereyouare.Haveaniceflight!P：Thanks.Dialog:精选复习与总结名词性物主代词和形容词性物主代词名词性物主代词和形容词性物主代词Left Luggage 行李寄存行李寄存Baggage Check 托运行李检查托运行李检查Baggage Claim 行李提取行李提取补充知识 pardon 原谅、宽恕原谅、宽恕重点词汇精选回答提问回答提问（8796句）句）精选87.Imnotsure.88.Letmeasksomeoneelse.回答提问精选P：Couldyoutellmewhereist
40、hehotelbookingoffice?S：Sorry,Imnotsure.Letmeasksomeoneelse.Dialog:精选89.Itssixthirty.91.Iunderstand/see.时间表达方法时间表达方法一般来说，用英语表达时间有以下几种方法：一.整点表达法：如果时间是整点，应说：点钟oclock(oclock可以省略)。如：Itsseven(oclock)a.m.now.现在是上午七点。Itstwooclockp.m.午后两点。二.几点几分有两种表达法：1.顺读法：按钟点数分钟数的顺序，这种方法居多，也较简单。如：6：18sixeighteen7：30seventh
41、irty2.逆读法：按分钟数pastto钟点数的顺序表达。1.分钟数不超过30(包含30)时，用分钟数past钟点数表达。如：6：05fivepastsix8：10tenpasteight10：20twentypastten2.分钟数超过30时，用分钟数to钟点数表达。其中分钟数为60减去原分钟数，钟点数为下一个钟点数，表示差几分几点。如：9：50tentoten2：58twotothree6：54sixtoseven时间表达方法时间表达方法一般来说，用英语表达时间有以下几种方法：一.整点表达法：如果时间是整点，应说：点钟oclock(oclock可以省略)。如：Itsseven(oclock
42、)a.m.now.现在是上午七点。Itstwooclockp.m.午后两点。二.几点几分有两种表达法：1.顺读法：按钟点数分钟数的顺序，这种方法居多，也较简单。如：6：18sixeighteen7：30seventhirty2.逆读法：按分钟数pastto钟点数的顺序表达。1.分钟数不超过30(包含30)时，用分钟数past钟点数表达。如：6：05fivepastsix8：10tenpasteight10：20twentypastten2.分钟数超过30时，用分钟数to钟点数表达。其中分钟数为60减去原分钟数，钟点数为下一个钟点数，表示差几分几点。如：9：50tentoten2：58twoto
43、three6：54sixtoseven时间表达方法：时间表达方法：整点表达法：整点表达法： seven oclock a.m.“几点几分几点几分”表达法：表达法：1. 6:18- six eighteen2. 2:58- two to three重点语法精选P：Couldyoutellmewhatsthetimenow?S：Letmesee.Itssixthirty.P：Isee.ThanksS：Yourewelcome.Dialog:精选90.Illtrymybest.92.ThatsthebestIcando. try ones best to do sth. 尽某人最大努力去做某事尽某人
44、最大努力去做某事重点句型精选P：Excuseme,Icantfindmybaggage.S：Dontworry.Letmeasksomeoneelse.Waitamoment,please.Illtrymybest.P：Howaboutmybaggage?S：Sorry,Icantfindit.ThatsthebestIcando.P：Thankyouallthesame.Dialog:精选93.Theplanesbeendelayedfor10minutes.这里这里s 省略的是省略的是has。has been delayed 是现在完成时是现在完成时He has cleaned the r
45、oom.The room has been cleaned.重点语法精选94.Certainly,sir.IsthereanythingelseIcandoforyou?“is there”是是there is的反问形式的反问形式There is a smoking room at the end of the hall.Is there any smoking room at the end of the hall?重点句型精选练习候机厅内有磁卡电话么？Isthereanyphonecardphonesinthewaitinglounge?大厅内有商务中心么？Isthereanybusine
46、sscenterinthehall?值机大厅内有问讯柜台么？Isthereanyinformationdeskinthecheck-inhall?到达大厅内有手推车么？Isthereanytrolleyinthearrivinghall?精选95.Ok,Illcleanitrightnow.96.Everyway/passageisOK. right now 立刻，马上立刻，马上重点词组精选P：Imsorry,Ibrokemycuphere.S：Nevermind.Illcleanitrightnow.P：Thanks.Bytheway,wherecanIcheck-in?S：Everypas
47、sageisOK.Dialog:精选复习与总结时间表达方法时间表达方法重点语法 try ones best to do sth. 尽某人最大努力去做某事尽某人最大努力去做某事 “is there”是是there is的反问形式的反问形式重点句型精选提醒与警示提醒与警示（97100句）句）精选提醒与警示97.BeCareful.Be careful for 小心小心Be adj. 要要Be n. 成为成为重点句型精选98.Watchyourstep.Watch /mind . 注意注意/小心小心.重点句型精选99.Watchoutforpickpockets.合成的单词记忆：合成的单词记忆： I
48、nternet 互联网互联网 passport 护照护照 flight ticket 机票机票 补充知识watch out for sth. 小心小心重点词组精选100.Takecareofyourbelongings.Take care of 注意、关心、照顾注意、关心、照顾重点句型精选n朗读qBecareful.qWatchyourstep.qWatchoutforpickpockets.qTakecareofyourbelongings.精选A: Excuse me, wheres the toilet?B: The washroom is just ahead and to the right.A: And whats the time?B: Its six thirty.Dialog:精选Be careful for 小心小心Be adj. 要要Be n. 成为成为Watch /mind . 注意注意/小心小心.Take care of 注意、关心、照顾注意、关心、照顾重点句型复习与总结合成的单词记忆：合成的单词记忆： Internet 互联网互联网 passport 护照护照 flight ticket 机票机票 补充知识精选本课结束谢谢大家！精选
