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1、Interpersonal SkillsIntrapersonal Skills Business Skills Leadership SkillsTodays focusTo develop interpersonal & intrapersonal skill you have to become SELF AWAREHow is it taught?Why become self aware?What is self awarenessWhat to become aware about?How to make the self awareness process valuable fo
2、r yourself ?How Self Awareness is taughtReadingSelf AssessmentDiscussion1.Hogan & Warrenfeltz (2003). Educating the Modern Manager 2.Descriptions of Big-5 Personality Dimensions 3.“Learning from Inventories”1.Own assessment of inter- and intrapersonal skills 2. Someone elses assessment of your inter
3、 and intrapersonal skills3. Big Five Personality DimensionsConceptsWhy become self aware?To improve performance (Church, 97)To develop intrapersonal skills To manage yourself by setting appropriate goals, choose appropriate careers, manage stressTo accept your tendencies of behaving, thinking & feel
4、ing bec 30% of personality is geneticTo develop interpersonal skillsUnderstand differences between you and others Understand why others react to you the way they doAdapt your communication behaviors to others reactions Human et al 1999, Janasz et alAbility to assess ones personality, behaviors & ski
5、lls accurately byObserving ones own thoughts, behaviors, skills, using validated, structured questionnairesComparing observations to an external source (e.g., a standard or known other or first impression of other) Incorporating comparison into self observation & subsequent behaviorWhat is self awar
6、eness Ex from Bass & Avolio, 90; Learning from Inventories, Marcic et al, 310, Wicklund, cited in Atwater & Yammarino, 1992Self monitoringExtent to which you monitor, regulate, control yourself in social situationsE.g., a high self monitor may deceive people by being friendly when s/he really dislik
7、es them Low self monitors behave according to their own inner states whereas high monitors behave according to the social situationWhat is confused with self awareness?Self Monitoring vs. Self AwarenessDescribe a concrete behavioral example that illustrates the difference and similarity between thes
8、e two conceptsKnowing oneself is different from being able to change ones behaviors in the presence of othersSelf-monitoring is part of self-awarenessSelf monitoring vs. self awarenessWhat should leaders become self-aware about? Intrapersonal SkillsSelf ControlInterpersonal SkillsSelf MonitoringSoci
9、al SkillsSelf EsteemAttitudes toward authorityDo you already have this awareness?In the pre-requisites to this course (b23, b29, b27) you became self aware of your Personality But you did not compare with anothers perspective of you andThey were not specific to leadership skillsReview: What is Perso
10、nalityA persons tendency toward thinking, behaving and feeling in consistent ways across different types of situations & across timeReview of B23Examples of PersonalityExtraversionGregariousness (talkativeness), friendliness, assertiveness, activity level, excitement seeking, cheerfulnessAgreeablene
11、ssSympathy, Trust, Morality, Altruism, Cooperation, ModestyReview of B23How is behavior different from Personality?BehaviorCan be observed/measured all the timeE.g., Talkativeness in social situations is extraversion vs. talkativeness in non social situations is notIs influenced by personality & oth
12、er factorsE.g., Talking in class is determined by personality and reinforcement in class whereas talking across different social situations is determined by personalityPersonality vs. SkillSkillPersonalityChangeable/malleableRelatively more stable across time and situationLearnedRelatively genetic M
13、ore concrete (lower level)More abstract (higher level)e.g., Interpersonal SkillPart of Extraversion + part of Agreeableness + Conscientiousnesse.g., Extraversion e.g., Agreeableness e.g., ConscientiousnessPersonality vs. interpersonal skills?ConscientiousnessInterpersonal SkillsExtraversionAgreeable
14、nessSelf ControlSocial SkillsSelf MonitoringSo how does personality map onto intra and interpersonal skills?Intrapersonal SkillsConscientiousnessInterpersonal SkillsEmotional StabilityExtraversionAgreeablenessSelf EsteemSelf ControlSocial SkillsSelf MonitoringAttitudes toward authorityAgreeablenessB
15、ack toWhat should leaders become self-aware about? Intrapersonal SkillsSelf ControlInterpersonal SkillsSelf MonitoringSocial SkillsSelf EsteemAttitudes toward authoritySelf Control: A Facet of ConscientiousnessIntrapersonal SkillsInterpersonal SkillsConscientiousnessSelf ControlValidity: Related to
16、career outcomesDefinition Impulse controlPersistenceOn task; on others expectationsLow risk seekingLow self centerednessAbility to Control TemperSelf ControlSelf Monitoring vs. Self ControlDescribe a concrete behavioral example that illustrates the difference and similarity between these two concept
17、sBack toWhat should managers become self-aware about? Intrapersonal SkillsSelf ControlInterpersonal SkillsSelf MonitoringSocial SkillsSelf EsteemAttitudes toward authoritySocial Skills: A facet of Agreeableness & ExtraversionIntrapersonal SkillsInterpersonal SkillsExtraversionSocial SkillsAgreeablen
18、essAble to read others accurately Make favorable first impressionsAdapt to a wide range of social situations Be persuasiveDefinition of Social SkillsBaron & Markman 2000ButSocial Skills are only part of Interpersonal SkillsIntrapersonal SkillsInterpersonal SkillsSocial SkillsSelf MonitoringSelf Cont
19、rolInterpersonal SkillsInitiate, build, maintainSocial SkillsPut oneself in the place of another person and try to understand what the person expects in an interactionSelf-monitoringIncorporate information about other persons expectations in ones subsequent behavioure.g., Regulating oneself when int
20、eracting with supervisor Self ControlStay focused on the other persons expectationE.g., supervisors expectation of being treated with respectSocial Skills vs. Interpersonal SkillsDescribe a concrete behavioral example that illustrates the difference and similarity between these two conceptsWhats nex
21、t.Why become self awareWhat is self awarenessWhat to become aware about?How to make the self awareness process valid (i.e., useful) for yourself ?Why measure interpersonal/ intra personal skills?Why should you trust the scores on the inventories you completed in this course?Why should you obtain som
22、e elses assessment of your interpersonal & intrapersonal skills? Why may there be such discrepancies between your own vs. anothers view of your inter and intra personal skills How will you go about narrowing such discrepancies? How to make the self awareness process validWhat you learned today-IWhy
23、become self awareTo improve performance, manage career, improve interpersonal interactionsWhat is self awarenessKnowing about yourself via feedback from self/peers/others and changing yourself appropriatelyWhat you learned today-IIWhat to become aware about?Personality, interpersonal & intrapersonal
24、 skillsHow to make the process of self awareness valuable for you?Take valid surveys, compare your perception to anothers perception Sample Question for FinalHow are inter-personal and intra-personal skills similar and different from each otherUse an example to illustrateHow is self-control different in the intra-personal vs. inter-personal context
