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1、6.1 Business travel 商务旅行商务旅行oFocus 学习重点学习重点o熟悉与商务旅行相关的词汇o学会谈论商务旅行的相关话题o练习在听力和阅读过程中寻找具体信息o掌握间接引语的用法Listening: Flight problems 航班问题航班问题oVocabulary on flightoaircraft n. 飞机ocheck-in 办理登机手续odelay v. 飞机晚点ojourney n. 旅程oland v. 降落 oluggage n. 行李 opassenger n. 乘客 opassport n. 护照Listening: Flight problems 航
2、班问题航班问题opilot n. 飞行员otake off 起飞otravel v. n. 旅行otrip n. 旅行oair traffic controller 空中交通指挥员obaggage handler 行李员oboarding pass 登机牌Listening: Flight problems 航班问题航班问题obusiness / economy / first class 商务舱 / 经济舱 / 一等舱oflight attendant / stewardship / air-hostess / stewardess 空中乘务员oidentity card 身份证oretur
3、n / single ticket 往返票 / 单程票Listening: Flight problems 航班问题航班问题oSpeaking:oProcess of boardingoDescribe the process of boarding with the words listed above.Grammar:Reported speech 间接引语间接引语Direct speechReported speechtensetenseam/is/arewas/ werePresent simplePast simplePresent continuousPast continuous
4、Past simplePast perfectPresent perfectPast perfectFuture with willwouldcancouldReading: No card, no ticket 无信用卡,无飞机票无信用卡,无飞机票oFocus 学习重点学习重点oLearn how to write a complaint letter(学会写投诉信)oHow to deal with a complaint via media (怎样通过媒体处理投诉)oHow you expect your problem to be solved(问题怎样得到解决)Reading: No
5、 card, no ticketTime PlacePeopleEvent/incidentProcessResultReading: No card, no ticketTime Last monthPlaceFrankfurt airportPeopleThe authorEvent/incidentLost his credit card and was not allowed to check inProcessLost his credit card in Germany, but provided a new credit card while checking in. He wa
6、s asked to buy another ticket.ResultPaid 375 for another ticket.Reading: No card, no ticketExe. 4oThe magazine editor will contact the airline customer service officially via mails or by phone in terms of Mr. Bennets experience. On the other hand, the editor can publish Mr. Bennets letter in the mag
7、azine so that more advice from readers can be collected. Whats more, the head of the airline company will also pay due attention to solve the problem or to give explanations.Reading: No card, no ticketExe. 76.2 Travel arrangements 旅行安排旅行安排oFocus 学习重点学习重点o熟悉与旅行相关的词汇o学习掌握如何进行旅行安排的相关技能o练习在听力与阅读过程中寻找具体信
8、息o掌握有关旅行安排的电子邮件的写法Hotel amenities 宾馆便利设施宾馆便利设施oa lift 电梯ofree newspaper 免费报纸oa direct-dial telephone 直拨电话oa jacuzzi 按摩浴缸oa swimming pool 游泳池oroom service 客房服务Hotel amenities 宾馆便利设施宾馆便利设施oa mini bar (旅馆房间内)小冰箱oair-conditioning 空调oan Internet connection 网络连接oa hair dryer 吹风机oa conference room 会议室oconf
9、erence equipment 会议设备Hotel amenities 宾馆便利设施宾馆便利设施oa fitness room/ gym 健身房otranslation services 翻译服务olaundry service 洗衣服务Types of Hotels 宾馆的种类宾馆的种类o(5、4、3、2、1) star hotel/ luxurious hotel 星级/ 豪华宾馆obusiness hotel 商务酒店oinn 小旅馆omotel 汽车旅馆ohostel 招待所,学生公寓Types of hotel room 宾馆房间的种类宾馆房间的种类osingle room 单人间
10、odouble room 双人间ostandard room 标准间osuite 套房opresident suite 总统套房omaster suite 主套房ojunior suite 普通套房Useful expressions in hotelobook a room/ make a reservationocheck inocheck outoroom rateoroom serviceofront deskUseful expressions in hotelomanageroreceptionistoPorter 行李搬运工oattendantochambermaidowaite
11、r/waitressobarman 酒吧间招待员ooperator 话务员Vocabulary: Hotel amenitiesExe. 2Writing: Booking enquiries 订房咨询订房咨询oAsking for informationodate oroom rate/ quotationofacilitiesoservicesolocationotransportoparking lotWriting: Booking enquiriesExe. 4Writing: Booking enquiriesExe. 5Listening:At the hotelExe. 6Li
12、stening:At the hotelExe. 7Listening:At the hotelExe. 8o 4o 2o 1o 5o 3Listening:At the hotelExe. 10o 1. Co 2. Co 3. Ao 4. Ao 5. CListening:Arranging business travel 安排商务旅行安排商务旅行oTransportation oflight/ by plane/by airotrain/ by trainocoach/ by coachoship/ by seaocar/ by carobus/ by busounderground/ s
13、ubway/ by metrootaxi/ by taxiListening:Arranging business travel Exe. 1Listening:Arranging business travel Exe. 2o 07.55o 08.15o 23.15o 07.00Listening:Arranging business travel Exe. 3Listening:Arranging business travel Exe. 4o BA 395o at 06:20Listening:Arranging business travel Exe. 5Speaking: Makin
14、g a booking 预订预订oFocus 学习重点学习重点oLearn how to book a flight ticket (学会怎样订机票)oKeep down the details about the time and the flight number (记录航班信息)Writing: Changes to flight details 航班信息变化航班信息变化oDeal with the changes of flightotime: take off, land, delayoflight: transfer/ change/ shift to another airlin
15、e/ flight; canceloboarding gate: changeWriting: Changes to flight detailsExe. 8Writing: Changes to flight detailsExe. 96.3 Writing Test: Part OneoStyle of writing emailFormal With salutation(称呼语), title(职称、头衔), complimentary closing(结束语), signature with full name(全称签名)NeutralAddress to all, usually
16、a notice, memoInformal Without title, just first name, without complimentary closing, signature with first nameSkills & Process of Email Writing 写电子邮件的技巧和步骤写电子邮件的技巧和步骤o1. Identify the style of emailo2. Read the instructionso3. Conclude all the relevant informationo4. Check your writing for spelling, grammar and punctuation mistakeso5. Check the number of wordsWriting Test: Part OneExe. 1Writing Test: Part OneExe. 2Writing Test: Part OneExe. 3Writing Test: Part OneExe. 4Writing Test: Part OneExe. 5Writing Test: Part OneExe. 6Writing Test: Part OneExe. 7