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1、国家开放大学本科管理英语4一平台机考真题及答案 第十一套说明：整理于2024年7月30日；适用于国家开放大学本科学员一平台期末机考考试； 前5个题相同则整套相同。第一部分、试题原题 第一大题、交际用语(单选题)本大题共包含5小题，每小题2分，共计10分。阅读对话，从A、B、C 三个选项中选择一个能填入空 白处的最佳选项。1.How did your meeting go yesterday? .It was really frustrating actually.A.Not so good B.Very goodC.Nothing special2.Do you mind ifI use vo
2、uchers to spend in a restaurant?A.Yes,pleaseB.Not at all.Go aheadC.No,thank you3. Id like to have this film developed.A.Whats it?B.May I help you?C.What do you want?4.Dont worry,Mum.The doctor said it was only a common cold. !Ill tell Dad theres nothing serious.A.What a reliefB.How surprising C.Im s
3、o sorry5.Could I borrow your iPad for a few hours? .Enjoy your time.A.No,I am sorryB.Sure,here you are C.It doesnt matter第二大题、词汇与结构(单选题)本大题共包含15小题，每小题2分，共计30分。阅读句子，从 A、B、C 三个选项中选择一个能填入 空白处的最佳选项。11.Every employee at Google has the opportunity to 20%of his or her working time on a project theychoose A
4、.waste B.useC.spend2.In competitive markets,leaders are under increased _to maintain a positive work culture.A.pressure B.pleasure C.presence3. If it up to me,Id love for everyone to come in at noon.A.was B.isC.were4.The world largest search engine company provides a free search service users can ge
5、t relevant results in an instant.A.with thatB.in whichC.with which5.If you could have an supply of any food,what would you like to have?A.endlessness B.endlessC.endlessly6. managers spend most of their time in face-to-face contact with others,but they spend much of itobtaining and sharing informatio
6、n.A.Not onlyB.Do not only C.Not only do7.She is very adaptive and soon to the campus life.A.adopted B.adapted C.addicted8.To build the reservoir(水库),thousands ofpeople have to be A.relocated B.repeated C.reopened9.Self- esteem needs might include the from a workplace.A.rewardsB.rewarded C.rewarding1
7、0.An appreciated gift and the gesture of providing it will your coworkers day.A.lookupB.light up2C.lift to11.A facility enabling participants in distant locations to a conference electronically.A.take apart B.take part in C.take on12.I like to think .I am always the one finding new ways to a situati
8、on or challenge.A.inside of the boxB.of the boxC.outside of the box13. Regular and concrete feedback is important when _with a worker who is not performing up to her potential.A.to deal B.dealing C.dealt14.Each employee, his/her spot on the totem pole,has an influence on how Google performs.A.regard
9、less of B.even though C.although15. Although we cant compete in terms of size,I _believe we hold an advantage in terms of dedication to customer service.A.did B.doC.have第三大题、阅读理解(单选题)(本大题共包含5小题，每小题4分，共计20分。阅读短文，从A、B、C 三个选项中选择一个正确答 案。)1.The meaning of“communication”goes a lotdeper than people often t
10、hink.Communication is about conceiving,sending,receiving,and interpreting messages as well as confirming reception of these messages.A failure at any point in this chain can result in ineffective communication.Ineffective communication can be disastrous.There is a famous story of a British Army Comm
11、ander who sent the message“Send reinforcements,were going to advance.”back to his Command Center,through a long chain of subordinates.When the message finally reached the Command Center,it had “mutated”to become -“Send three and four-pence,were going to a dance.”The reinforcements never arrived.You
12、can demonstrate this same principle,albeit on a less dramatic scale,by trying to play Chinese Whispers with more than 20 people.It is highly unlikely the same message you started with will be the one you end with.In a business,there are three main types of communication failure.Each has its own indi
13、cative signs.The first type is known as allocative failure.This occurs when a firm is not gathering enough intelligence about its market or (most often),the information is not reaching the right points.The firm will not be allocating resources in step with the shifts in demand.If demand is rising bu
14、t the firm is suffering from allocative3communication failure,then stocks will fall and there will be under staffing.If the inverse happens,there will be a surplus of stocks and over staffing.The second type is executive failure,where communication to trigger specific events/actions is either late,lacking or in error.The symptoms of this are a general loss of direction in the company or departments,a loss of co-ordination and an increase in complaints from customers as things hap
