《职业综合英语教学课件》办公室礼仪office_etiquette

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1、1OfficeEtiquette办公室礼仪http:/ -3 3- -Officeetiquettehelpssmooth(使顺畅)thewheelsofdailyinteraction(互动)withintheoffice.Whatsmore,officeetiquetteensuresthatyoudontbecomeofficeenemynumberonebecauseyouvebeenirritating(打扰)peoplewithunhelpfulhabitsorcomments.Moreover,officeetiquetteisthekeydecidingfactorinhowy

2、ourcolleagueswillrespondtoyouandcometoyourrescue给(某人救急)whenyouneedhelp.Whyofficeetiquette?1?2?3?- -4 4- -51Bepunctual61BepunctualWhen?Beingpunctualisveryimportant,especiallyifyouhaveanappointment.Why?Itshowsthatyourespectthetimeofyourcolleaguesandinturnitwillcompel(驱使)themtorespectyourtimetoo.When?A

3、voidturninguplaterthanyourbosswhenyoureajunior.Why?Attheentrystageofajob,sendingaclearmessagethatyoureeagerandalreadyworkingisvital.1When?Why?2When?Why?- -7 7- -82Dressappropriately92DressappropriatelyWhy?Theofficeisnotapartyplaceandyouwillhavetodressinawaythatcommands(要求)respectbothfromyourcolleagu

4、esandclients.How?Donotwearultra-casual(格外休闲),provocative(刺激性)oreveningattire(衣服).Asuitorotherprofessionaloutfitshouldbeusedwheninteractingwithclients,seekingimportantdealsandotherhighlyprofessionalsituations.Why?How?- -1010- -113Stayawayfromgossip(闲言碎言碎语)123Stayawayfromgossipwhy?Officegossipmightnot

5、makeorbreakyourcareerbutitcancausealotofunnecessarystresswhichshouldbeavoidedatallcosts.Anythingnegativeyousaywillgetaroundandmayreflectpoorlyonyou,orpossiblylabel(贴标签)youasthecompanygossip.How?Limityourcomments(评论)aboutcoworkers(同事)topositiveonesonly.Youmayoverhear(无意中听到)theconversationsofothers.Be

6、goodandforgetyoueverheardthemandapplythesowhatrule.- -1313- -Why?HowComments?Overhear?- -1414- -4Askbeforeborrowing- -1515- -4Askbeforeborrowing.What?Itisimperative(必须的)thatyouaskfirstandthenborrow.Why?Thisattitudeofyourswillensurethatpeoplealsotreatyourthingswiththesamerespectandyourthingsarenotmis

7、singwhenyouarebackfromameeting.How?Iftherearesomeitemsthatarealwaysneeded,haveacentralcommonpoolforsuchitemssothatdesk-nabbing(争抢的事物)ceases(停止)tooccur(发生).- -1616- -Whatisimperative?Why?How?- -1717- -5Alwayssaypleaseandthankyou- -1818- -5AlwayssaypleaseandthankyouWhyAfewnicewordscankeepthemoodoftheo

8、fficeuplifting(令人振奋的)oratleastkeepthemoodfromturningfoul(恶臭的).HowWhenyoupassco-workersinthehallwayandthispersonisntparticularlyyourfriend,smileornod.Acknowledgethattheyarethere.Sayhellotopeopleinyourvicinity(附近)whenyoucomeineverymorning.Avicious(恶性的)habitcancreepin(滑进)whenpeopleletthiswellmanneredgr

9、eetingslipandjustslinkinto(溜进)theirseatswithoutsayingaword.Watchyourlanguage.Wheninteractingwithothersattheofficerememberthatprofanity(亵渎的言语)offends(冒犯)somepeople.Alsoavoidinnuendos(暗讽)orjokesattheexpenseof(以为代价)otherpeople.- -1919- -PasscoworkerHow?Why?MorningHow?Why?LanguageHow?Why?- -2020- -216Do

10、ntconsistentlyinterruptpeople226Dontconsistently(坚持不懈的持不懈的)interrupt(打断)(打断)people.Why?Doingsowillsuggestthatyourtimeoropinionismoreimportantthantheirs.How?Ifyourco-workerisonthephonebutyouneedtoaskaquestion,dontlinger(拖延).Tap(敲击)themontheshoulderandwhisper(耳语)thatyouneedthemforaminute(orleaveaquick

11、noteinfrontofthem)andaskthemtocallorseeyouwhentheyaredone.Ifyourco-workerishavingaworkrelatedconversationdontinterrupt-justwaitforthemtofinishoraskthemtoseeyouwhentheyarethrough.Why?How?Onthephone?Work-relatedconversation?- -2323- -247Besensitivetoothersneedforprivacy25Dontreadsomeoneelsesfaxes,emai

12、ls,mailorcomputerscreens.Onlysharepersonalthingsatworkthatyouwouldntmindreadinginnextweeksnewspaper.Andrememberthatwhenyousendemails,neverwriteanythingthatwouldbeaproblemifforwarded;simplybyvirtueof(因为)thefactthatanyonecanforwardanemail,youneedtobealertto(警惕)thispotential(可能性).7Besensitive(敏感)(敏感)to

13、othersneedforprivacy(隐私)私)How?123- -2626- -8Refrainfrom(避免)(避免)beingloud- -2727- -8RefrainfrombeingloudWhyThemostfrequentcomplaint(频繁投诉)madeinofficeisaboutnoisefromotherpeopleintheworkenvironment.Keepingyourvoicedownshouldbeapriority(优先)inallworkinteractions.- -2828- -Howtomakephonecallsintheoffice?

14、Avoidmakingpersonalcallsatyourworkstation.Usevibratingfeature(震动功能)ifyouneedtoleaveiton.Ifyouhavereceivedaprivatecallonyourcellphone,walkdowntothecorridor(走廊)ortofindaroomwithadooryoucanshuttotaketherestofthecallifyourelikelytodisturb(打扰)others.Avoidspeakinginaloudorbelligerent(易引起争斗的)manner.Aggress

15、ive(攻击性)orincreasinglyloudvocalizations(言辞)upsetpeopleandeventhosewhoarenotthetargetoftheaggressionwillbeleftwithasenseofuneaseanddiscomfort.- -2929- -Howtolowerdownmusicandtalksintheoffice?Ifyoulistentoaradioorstreammusic,keepitloworwearaheadset.Beespeciallyquietinareaswherecoworkersareonbusinessca

16、llsorinconversationswithothercoworkers.Beconsiderate(替人着想的)aroundmeetingrooms,evenifyourenotsurewhetherornotameetingisinprogressalwaysassumethereisoneandbeonthesafeside.- -3030- -Whatisthemostfrequentcomplaint?人们在办公室经常投诉什么How?Phone?Radioormusic?BusinessTalks?Aroundmeetingroom?- -3131- -9Avoidbeingas

17、ourceofodors(味道)(味道)- -3232- -9Avoidbeingasourceofodors.What?Eatingodorous(味道浓烈的)foodatyourdesk,removingyourshoesorspritzingperfume(喷香水)orairfreshener(空气清新剂)duringthedaycanupsetthosesensitivetoodors.Why?Nobodywantsawhiffofsmellyfeetnomatterhowmuchyouthinkyoucantsmellthemandtheodoroflunchisaveryperso

18、nalthing,sodontassumeitsasdelightfultosomeoneelsesnoseasitistoyours.How?Ifyoudontknowifsomethingyouredoing,wearingoreatingisstronginodor,assume(假设)thatitis.- -3333- -What?Why?How?- -3434- -10Keepyourworkareatidy- -3535- -10KeepyourworkareatidyTrynottobemessy.Why?Amessycubicle(卡座)ordeskshowshowconfus

19、ed(头脑不清)andcarelessyouare,andthatyourenotclearaboutyourself.Also,itcanreflectyourpersonalityorpersonallifeathome.How?Keepyourcubicletidyanddecorative(装饰性的)(withrelevantmaterialonly,forexample,somechartsorarticlesetc.).Ifyoulikeaddingapersonaltouch,suchasphotos,chooseonlyafewdecentones.- -3636- -Why?

20、How?- -3737- -Officeetiquette办公室礼仪dresscode穿衣规则Observe服从遵守Context语境环境Smooth平滑顺畅Respondto回应Cometoonesrescue救急Interact互动Irritate刺激骚扰Punctual守时Compel迫使驱使Appropriately恰当的Command要求Ultra-casual特别休闲的Provocative挑衅的刺激的Attire衣物Gossip闲言啐语Negative消极的Positive积极的Comment评论Coworker同事Label贴标签Overhear偶然听到- -3838- -Im

21、perative必须的Cease停止Occur发生Uplifting令人振奋的Foul恶臭的紧张的Vicinity附近Vicious邪恶的Creepin溜进混入Slinkinto滑入Profanity亵渎Offend冒犯Innuendo暗讽Attheexpenseof以为代价Consistent不断地Interrupt打断Sensitive敏锐敏感Privacy隐私Refrainfrom避免Odor气味- -3939- -Byvirtueof由于Bealertto对警惕Potential潜质可能性Refrainfrom避免Complaint投诉Priority优先的人或事Handset手持听筒

22、Headset耳机Disturb打扰Belligerent好战的好斗的Aggressive具有侵略性的Vocalization发声Vibratingfeature震动模式Corridor(走廊)distracting(分散)considerate(替人着想的Odor气味Assume假设Spitzperfume喷香水Airfreshener空气清新剂Cubicle卡座Confused头脑不清的Decorative装饰性的)- -4040- -What?Why?How?- -4141- -42MoreOfficeEtiquette1.Pulltheplugonofficechatter.43Off

23、iceEtiquette2.Donteatsmellyfood.44OfficeEtiquette3.Holdbackontheperfume.45OfficeEtiquette4.Keepyourringtoneundercontrol.46OfficeEtiquette5.Donttakepersonalcallsatyourdesk.47OfficeEtiquette6.Dontwearyourcommutingshoesatwork48OfficeEtiquette7.Dontblowyournoseatyourdesk,butonlyifitsanemergency.49OfficeEtiquette8.Dontcometoworkifyouretoosick.50OfficeEtiquette9.Sharethecredit.51OfficeEtiquette10.Dontuseslangine-mail.52OfficeEtiquette11.Dontbeloud.53OfficeEtiquette12.Respectyourcoworkersproperty.54OfficeEtiquette13.Keepsharedspacesandyourownworkareaclean

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