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1、Project Management4. Managing Project ChangeWeek 4Managing project changeInProject ManagementThere are2Types of change(that we talk about)(that we talk about)Change ControlChange Management&Change ControlYou had a planNow things are changingWhat are you going to do?What are _ going to do?you2% requi
2、rements creep per month(www.IAG.biz, 2008)baselinecontrolcommunicatevalueMeasure change against your baselinehttp:/ Control the change with a processhttp:/ Communicate, always communicate Whats the value of the change? http:/ The other type of changeChange managementPeopleChange managementhttp:/ Man
3、aging ChangeOrganizational ChangeOrganizational CultureProject Manager and ChangeAvoiding Failurehttp:/ Timing is everythingScheduling projects to not all hit the users at onceVolume of changeChange fatiguehttp:/en.wikipedia.org/wiki/Technological_singularity Why change?SWOTResponses to changeMake a
4、 list of positive and negative responses-+How do you feel when you have to tell others things are changing?How do you feel when you are told things are changing?John Kotters 8 steps1.Establish a sense of urgency2.Create a coalition3.Develop a clear vision4.Share the vision5.Empower people to clear o
5、bstacles6.Secure short-term wins7.Consolidate and keep moving8.Anchor the changeInvite people to participateCustomers who get a chance to complain and are then satisfied are more loyal than customers who have never had a problem.resistancecultureFigure 1.3 Figure 1.3 Organisational cultures Organisa
6、tional cultures ( (CadleCadle & Yates, 2005, p7) & Yates, 2005, p7)Figure 1.4 Figure 1.4 Sociability/solidarity matrix Sociability/solidarity matrix ( (CadleCadle & Yates, 2005, p9) & Yates, 2005, p9)Figure 3.7 Figure 3.7 Key dimensions defining and organizations culture Key dimensions defining and
7、organizations culture (Gray & Larson, 2006, p74)(Gray & Larson, 2006, p74)Figure 3.9 Figure 3.9 Cultural dimensions of and organization supportive of project Cultural dimensions of and organization supportive of project managementmanagement (Gray & Larson, 2006, p76).(Gray & Larson, 2006, p76).The p
8、m as a change agentProject success depends on change Stages in a change program:Launching the projectWinning hearts and mindsSkilling the end-usersAfter go-liveaabbccidentify audiences and the actions you wantidentify the barriers which audiences have and tell them about the benefits that will resultchoose communication channels and controls that you will use to check understandingadkaradkar10stepsKotters 8 stepsSuccessful projects have planned for changeSomeone is accountable for change managementhttp:/ http:/ http:/ http:/ http:/ http:/ BetterPTitle page pic care of carf & CC Flickrhttp:/
