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1、酒店管理英语听说教程酒店管理英语听说教程范广丽范广丽范广丽范广丽 袁立辉袁立辉袁立辉袁立辉 主编主编主编主编ISBNISBN：978-7-5663-0385-1978-7-5663-0385-120122012年年年年9 9月月月月 北京第北京第北京第北京第1 1版版版版Unit 1 Room ReservationPart A Phonetics: Part A Phonetics: MonophthongsMonophthongs单单元音元音TheFrontVowelsTheFrontVowels前元音前元音i:ii:iPart B Listening In: Part B Listeni
2、ng In: CancelorChangeReservationsCancelorChangeReservationsPart C Speaking Out: Part C Speaking Out: RoomReservationRoomReservationPart D Further ListeningPart D Further ListeningPart A Phonetics: Part A Phonetics: MonophthongsMonophthongs单单元音元音TheFrontVowelsTheFrontVowels前元音前元音i:ii:iPage 1Page 1Tas
3、k 1 i:Task 1 i:Task 2 iTask 2 iTask 3 WordsTask 3 WordsTask 4 PhrasesTask 4 PhrasesTask 5 SentencesTask 5 SentencesUnit 1Unit 13 3Part B Listening In: Part B Listening In: CancelorChangeReservationsCancelorChangeReservationsPage 3Page 3New WordsNew Wordsdrawdrawvt vt. .取，提取取，提取abundantabundantadjadj
4、. .丰富的，充足的丰富的，充足的from bad to worsefrom bad to worse越来越坏越来越坏multiplemultipleadjadj. .许许多的多的associate withassociate with与与在一起在一起cancellationcancellationn n. .取消，撤取消，撤销销penaltypenaltyn n. .处罚处罚，惩罚惩罚Unit 1Unit 14 4Task 1 Short ConversationsTask 1 Short Conversations1. 1. M:M:Whenwillyouleave?Whenwillyou
5、leave?W: W: Aquartertoeleven.Aquartertoeleven.Q: Q: Whenwillthewomanleave?Whenwillthewomanleave?B B.10:45.10:452. 2.W:W:Wherewillyouspendthesummervacation?Wherewillyouspendthesummervacation?M:M:Iwillgohome,andthenourfamilywillgotoQingdao.Iwillgohome,andthenourfamilywillgotoQingdao.Q:Q:Wherewillthema
6、ngofirstinthesummervacation?Wherewillthemangofirstinthesummervacation?A.A.Gohome.Gohome.3. 3. W: W: Whereareyougoing?Whereareyougoing?M:M:ImgoingtoImgoingtodrawdrawsomemoney.somemoney.Q:Q:Whichplacewillthemangoto?Whichplacewillthemangoto?D.D.Thebank.Thebank.Unit 1Unit 15 5ScriptsScripts4.4. W:W:Youd
7、bettergiveupsmokingandhaveYoudbettergiveupsmokingandhaveabundantabundantsleep.Otherwise,yourhealthsleep.Otherwise,yourhealthwillbewillbefrom bad to worsefrom bad to worse. .M:M:OK,Illtry.Thankyou.OK,Illtry.Thankyou.Q:Q:Whatistherelationshipbetweenthetwospeakers?Whatistherelationshipbetweenthetwospea
8、kers?A.A.Doctorandpatient.Doctorandpatient.5.5. W:W:HowcanIgettotheoffice?HowcanIgettotheoffice?M:M:Imalsoastrangerhere.Imalsoastrangerhere.Q:Q:Whatcanwelearnfromtheconversation?Whatcanwelearnfromtheconversation?C.C. Themandoesntknowthewaytotheoffice,either.Themandoesntknowthewaytotheoffice,either.U
9、nit 1Unit 16 6ScriptsScriptsPart B Listening In: Part B Listening In: CancelorChangeReservationsCancelorChangeReservationsPage 4Page 4Task 2 Long ConversationTask 2 Long ConversationUnit 1Unit 17 7Man:Man: Itsyourturn,Mrs.Smith.Whatdoyouwant?Itsyourturn,Mrs.Smith.Whatdoyouwant?Mrs. May: Mrs. May: Ho
10、wmuchisthebeefHowmuchisthebeef? ?Man:Man: $25perkilogram.$25perkilogram.Mrs. May: Mrs. May: OK.Givemefourpieces.OK.Givemefourpieces.Man:Man: Allright.SixhundredgramsandAllright.Sixhundredgramsandfifteendollarsfifteendollars.Anythingelse?.Anythingelse?Mrs. May: Mrs. May: IwantsomeporkforroastIwantsom
11、eporkforroast. .Man:Man: Soforhowmanypeople?Soforhowmanypeople?Mrs. May:Mrs. May: FourFour. .Man:Man: Thispieceisgood.1.2kilograms.Isthatenough?Thispieceisgood.1.2kilograms.Isthatenough?Mrs. May: Mrs. May: Yes.Howmuchinall?Yes.Howmuchinall?Man:Man: Thirty-fivedollarsThirty-fivedollars. .Mrs. May:Mrs
12、. May:Well,Well,thisisfiftydollarsthisisfiftydollars. .Unit 1Unit 18 8ScriptsScripts6.Wheredidthisconversationprobablytakeplace?6.Wheredidthisconversationprobablytakeplace?B.B.Inabutcher.Inabutcher.7.WhydidMrs.Smithbuysomepork?7.WhydidMrs.Smithbuysomepork?C.C.Forroast.Forroast.8.Howmanypeoplewouldta
13、kepartintheroast?8.Howmanypeoplewouldtakepartintheroast?B.B.4.4.9.HowmuchdidMrs.Smithspendonpork?9.HowmuchdidMrs.Smithspendonpork?D.D.$20.$20.10.HowmuchmoneywouldthebutchergivechangetoMrs.Smith?10.HowmuchmoneywouldthebutchergivechangetoMrs.Smith?A.A.$15.$15.Unit 1Unit 19 9Part B Listening In: Part B
14、 Listening In: CancelorChangeReservationsCancelorChangeReservationsPage 4Page 4Task 3 PassageTask 3 PassageUnit 1Unit 11010HoteltravelerscouldcancelorchangetheirreservationsinmanyHoteltravelerscouldcancelorchangetheirreservationsinmanyways,ways,buttherearesomebasicsyoushouldkeepinmind.buttherearesom
15、ebasicsyoushouldkeepinmind.WhenyouWhenyoucancelahotelreservationforcancelahotelreservationformultiplemultipledaysorwithmultiplerooms,daysorwithmultiplerooms,makesuretoconfirmwiththecompanythatyouveactuallycanceledmakesuretoconfirmwiththecompanythatyouveactuallycanceledeverythingeverythingassociated
16、with associated with thereservationandnotjustpartofthethereservationandnotjustpartofthetriptrip. .Whenyoudocancelahotelreservation,printouttheWhenyoudocancelahotelreservation,printoutthecancellationcancellationconfirmationyoureceiveonlineoraskthecustomerconfirmationyoureceiveonlineoraskthecustomerse
17、rvicerepresentativetosendyouacopyviaemailorregularmail.servicerepresentativetosendyouacopyviaemailorregularmail.Lastly,myadvicewhencancelingareservationistodoitovertheLastly,myadvicewhencancelingareservationistodoitoverthephone.phone.Ifindthatmakingreservationsiseasiestonline,butIhavelessIfindthatma
18、kingreservationsiseasiestonline,butIhavelessconfidenceincancelingthemthatway.Idratherspeaktoapersonconfidenceincancelingthemthatway.Idratherspeaktoapersonwhocantellmewhat,ifany,cancellationwhocantellmewhat,ifany,cancellationpenaltypenaltychargesIamchargesIamresponsibleforandwhentheywillappearonmycre
19、ditcard.responsibleforandwhentheywillappearonmycreditcard.11.(F)11.(F)12.(T)12.(T)13.(F)13.(F)14.(F)14.(F)15.(T)15.(T)Unit 1Unit 11111ScriptsScriptsPart C Speaking Out: Part C Speaking Out: RoomReservationRoomReservationPage 5Page 5New WordsNew Wordsavailabilityavailabilityn n可得到的人可得到的人( (或物或物) )con
20、firmconfirmvt.vt.确确认认discountdiscountn. n. 折扣折扣guaranteeguaranteevt.vt. 保保证证，担保，担保confirmationconfirmationn. n. 确确认认business suitebusiness suite商商务务套房套房Unit 1Unit 11212Task 1 Sample DialogueTask 1 Sample DialoguePart C Speaking Out: Part C Speaking Out: RoomReservationRoomReservationPage 6Page 6Task 2 Pair WorkTask 2 Pair WorkUnit 1Unit 11313Part D Further ListeningPart D Further ListeningPage 6Page 6Task 1 SentencesTask 1 SentencesTask 2 DialoguesTask 2 DialoguesTask 3 PassageTask 3 PassageUnit 1Unit 11414对外外经济贸易大学出版社市易大学出版社市场营销部部地址：北京市朝阳区惠新地址：北京市朝阳区惠新东街街10号号 ：谢谢！
