麦德龙食安全体系培训

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1、Member of METRO Group锦江麦德龙现购自运有限公司合肥包河商场锦江麦德龙现购自运有限公司合肥包河商场 Member of METRO GroupBackgroundText and LinesFill colors (No shadows!)SLIDE COLOR SCHEMA0/36/112RAL 5002 Ultramarine251/204/46RAL 1018Zinc yellow166/171/181RAL 9006Agate Grey255/165/30RAL 1033Dahlia Yellow195/201/196RAL 7035Light Grey81/153

2、/44RAL 6018Chartreuse173/180/174RAL 7038Metallic Silver190/40/0RAL 3001Signal Red麦德龙食品安全体系麦德龙食品安全体系Metro Food Safety ManagementMetro Food Safety Management2031015 MCCC Presentation TemplateMember of METRO GroupBackgroundText and LinesFill colors (No shadows!)SLIDE COLOR SCHEMA0/36/112RAL 5002 Ultram

3、arine251/204/46RAL 1018Zinc yellow166/171/181RAL 9006Agate Grey255/165/30RAL 1033Dahlia Yellow195/201/196RAL 7035Light Grey81/153/44RAL 6018Chartreuse173/180/174RAL 7038Metallic Silver190/40/0RAL 3001Signal RedHACCPSGS AuditSGS审核审核Crisis management危机管理危机管理Good hygiene practice良好卫生操作规范良好卫生操作规范Cleanin

4、g in store门店清洁门店清洁Shelf-life control货架期管理货架期管理Cold Chain冷链冷链Training培训培训GovernmentRelationship政府部门联系政府部门联系Own brandsManagement自有品牌管理自有品牌管理Customer complaint顾客投诉顾客投诉Supplier control供应商控制供应商控制Food hygieneFood hygiene食品卫生食品卫生食品卫生食品卫生Customer SatisfactionCustomer Satisfaction顾客满意顾客满意顾客满意顾客满意Culture chan

5、geCulture change改变思维和习惯改变思维和习惯改变思维和习惯改变思维和习惯Pest control虫害控制虫害控制3031015 MCCC Presentation TemplateMember of METRO GroupBackgroundText and LinesFill colors (No shadows!)SLIDE COLOR SCHEMA0/36/112RAL 5002 Ultramarine251/204/46RAL 1018Zinc yellow166/171/181RAL 9006Agate Grey255/165/30RAL 1033Dahlia Yel

6、low195/201/196RAL 7035Light Grey81/153/44RAL 6018Chartreuse173/180/174RAL 7038Metallic Silver190/40/0RAL 3001Signal Red麦德龙食品安全体系麦德龙食品安全体系供应商的选择供应商的选择 supplier selection配送中心配送中心 Distribution center商场食品安全保障商场食品安全保障 - HACCP顾客投诉顾客投诉 Customer complaint顾客交流顾客交流 Customer communication政府联系政府联系Government rel

7、ationship2 2麦德龙食品安全体系麦德龙食品安全体系4031015 MCCC Presentation TemplateMember of METRO GroupBackgroundText and LinesFill colors (No shadows!)SLIDE COLOR SCHEMA0/36/112RAL 5002 Ultramarine251/204/46RAL 1018Zinc yellow166/171/181RAL 9006Agate Grey255/165/30RAL 1033Dahlia Yellow195/201/196RAL 7035Light Grey81

8、/153/44RAL 6018Chartreuse173/180/174RAL 7038Metallic Silver190/40/0RAL 3001Signal Red食品的承诺食品的承诺Food Commitments生长控制生长控制保证保证原料原料质量质量环境环境安全安全分析分析顾客满意顾客满意加工加工可追溯性可追溯性品牌品牌包装包装5031015 MCCC Presentation TemplateMember of METRO GroupBackgroundText and LinesFill colors (No shadows!)SLIDE COLOR SCHEMA0/36/11

9、2RAL 5002 Ultramarine251/204/46RAL 1018Zinc yellow166/171/181RAL 9006Agate Grey255/165/30RAL 1033Dahlia Yellow195/201/196RAL 7035Light Grey81/153/44RAL 6018Chartreuse173/180/174RAL 7038Metallic Silver190/40/0RAL 3001Signal Red6031015 MCCC Presentation TemplateMember of METRO GroupBackgroundText and

10、LinesFill colors (No shadows!)SLIDE COLOR SCHEMA0/36/112RAL 5002 Ultramarine251/204/46RAL 1018Zinc yellow166/171/181RAL 9006Agate Grey255/165/30RAL 1033Dahlia Yellow195/201/196RAL 7035Light Grey81/153/44RAL 6018Chartreuse173/180/174RAL 7038Metallic Silver190/40/0RAL 3001Signal RedHACCP 认证认证HACCP Cer

11、tificate麦德龙是麦德龙是国内第一家国内第一家推行推行HACCP质量体系并获得认证的零售企业质量体系并获得认证的零售企业We are the 1st retailer in ChinaFor HACCP certification麦德龙食品安全体系麦德龙食品安全体系7031015 MCCC Presentation TemplateMember of METRO GroupBackgroundText and LinesFill colors (No shadows!)SLIDE COLOR SCHEMA0/36/112RAL 5002 Ultramarine251/204/46RAL

12、1018Zinc yellow166/171/181RAL 9006Agate Grey255/165/30RAL 1033Dahlia Yellow195/201/196RAL 7035Light Grey81/153/44RAL 6018Chartreuse173/180/174RAL 7038Metallic Silver190/40/0RAL 3001Signal Red- 证照齐全证照齐全 Check certificate & liscence 符合国家对生产企业的要求和规定符合国家对生产企业的要求和规定- 对肉类产品，熟食，豆制品等对肉类产品，熟食，豆制品等 高危供应商进行实地审

13、核高危供应商进行实地审核 Supplier visit on high risk product: Meat, soy bean products供应商的选择供应商的选择Supplier selection2 2麦德龙食品安全体系麦德龙食品安全体系8031015 MCCC Presentation TemplateMember of METRO GroupBackgroundText and LinesFill colors (No shadows!)SLIDE COLOR SCHEMA0/36/112RAL 5002 Ultramarine251/204/46RAL 1018Zinc yel

14、low166/171/181RAL 9006Agate Grey255/165/30RAL 1033Dahlia Yellow195/201/196RAL 7035Light Grey81/153/44RAL 6018Chartreuse173/180/174RAL 7038Metallic Silver190/40/0RAL 3001Signal Red自有品牌供应商的控制自有品牌供应商的控制自有品牌供应商的控制自有品牌供应商的控制Own brand managementOwn brand management-必须通过专业机构（必须通过专业机构（SGS,ITS等）审核才能成为麦德龙自有品牌

15、的供应商等）审核才能成为麦德龙自有品牌的供应商 The supplier should be audited by professional auditor (SGS,ITS)-审核后提出整改要求，帮助供应商不断改进审核后提出整改要求，帮助供应商不断改进 Corrective action by supplier-每每12年定期审核年定期审核 Regular audit, once per 1-2 years供应商的选择供应商的选择 Supplier selection2 2麦德龙食品安全体系麦德龙食品安全体系9031015 MCCC Presentation TemplateMember o

16、f METRO GroupBackgroundText and LinesFill colors (No shadows!)SLIDE COLOR SCHEMA0/36/112RAL 5002 Ultramarine251/204/46RAL 1018Zinc yellow166/171/181RAL 9006Agate Grey255/165/30RAL 1033Dahlia Yellow195/201/196RAL 7035Light Grey81/153/44RAL 6018Chartreuse173/180/174RAL 7038Metallic Silver190/40/0RAL 3

17、001Signal Red所有通过配送中心所有通过配送中心QAQA检查的产品都有相应的收货标准检查的产品都有相应的收货标准QAQA人员依据收货标准进行质量检人员依据收货标准进行质量检查，验收查，验收. . Distribution center have set up series of detailed goods receiving standards, QA staff checks goods according these standards.- 车辆检查清洁、温度Check the temperature, sanitation of vehicle- 产品检查外观、标签、货架期等

18、 Check goods package, labeling, shelf lifeetc.- 证书检查Check certificates- 不同区域有温控要求Different areas with different temperatures 每日检查记录Daily record- 有环境卫生控制制度Regulation for sanitation 定期自查Periodical inspection 每季度第三 方审核 3rd part company audits quarterly- 车辆温度有控制 Control the temperature of vehicle- 车辆清洁有

19、控制 Control the cleaning of vehicle- 肉类产品运输车辆执行清洁消毒，开具车辆消毒证 Clean the vehicle of meat transportation, issue the truck certificate from government- 运输前产品签封，确保其运输途中不受污染和触及 Seal the truck before departure to avoid touch or contamination收货收货收货收货 Goods receivingGoods receiving 仓储仓储仓储仓储 StorageStorage运输运输运

20、输运输 TransportationTransportation配送中心配送中心Distribution center2 2麦德龙食品安全体系麦德龙食品安全体系 METRO food safety system10031015 MCCC Presentation TemplateMember of METRO GroupBackgroundText and LinesFill colors (No shadows!)SLIDE COLOR SCHEMA0/36/112RAL 5002 Ultramarine251/204/46RAL 1018Zinc yellow166/171/181RAL

21、9006Agate Grey255/165/30RAL 1033Dahlia Yellow195/201/196RAL 7035Light Grey81/153/44RAL 6018Chartreuse173/180/174RAL 7038Metallic Silver190/40/0RAL 3001Signal Red冷链冷链配送中心配送中心收货收货储藏储藏发货发货运输运输商场收货商场收货冷链控制下的食品安全冷链控制下的食品安全完善的冷链运作确保食品安全完善的冷链运作确保食品安全 11031015 MCCC Presentation TemplateMember of METRO Group

22、BackgroundText and LinesFill colors (No shadows!)SLIDE COLOR SCHEMA0/36/112RAL 5002 Ultramarine251/204/46RAL 1018Zinc yellow166/171/181RAL 9006Agate Grey255/165/30RAL 1033Dahlia Yellow195/201/196RAL 7035Light Grey81/153/44RAL 6018Chartreuse173/180/174RAL 7038Metallic Silver190/40/0RAL 3001Signal Red

23、商场食品安全保障商场食品安全保障 - HACCPFood safety assurance in store - HACCP2 2HACCPHACCP体系的建立：体系的建立：体系的建立：体系的建立：Establish HACCP systemEstablish HACCP systeml l 控制各个环节，防止食品对消费者造成危害控制各个环节，防止食品对消费者造成危害控制各个环节，防止食品对消费者造成危害控制各个环节，防止食品对消费者造成危害 Control each Control each point to prevent the risk of food for our customer

24、point to prevent the risk of food for our customerl l 7- 7-步骤清洁方法步骤清洁方法步骤清洁方法步骤清洁方法 7 steps for cleaning7 steps for cleaningl l 冷链控制冷链控制冷链控制冷链控制 Cold chain managementCold chain managementl l 良好卫生规范良好卫生规范良好卫生规范良好卫生规范 Good sanitation practicesGood sanitation practices麦德龙食品安全体系麦德龙食品安全体系 METRO food safe

25、ty system12031015 MCCC Presentation TemplateMember of METRO GroupBackgroundText and LinesFill colors (No shadows!)SLIDE COLOR SCHEMA0/36/112RAL 5002 Ultramarine251/204/46RAL 1018Zinc yellow166/171/181RAL 9006Agate Grey255/165/30RAL 1033Dahlia Yellow195/201/196RAL 7035Light Grey81/153/44RAL 6018Chart

26、reuse173/180/174RAL 7038Metallic Silver190/40/0RAL 3001Signal Red肉类，水产，果蔬产品有独肉类，水产，果蔬产品有独立收货口立收货口 Meat, fish and fruit & vegetable have their own dedicated goods receiving platforms不同操作区域有效分不同操作区域有效分隔隔 The different processing areas are separated 有良好的温控环境有良好的温控环境 Sales area with controlled temperatu

27、re2 2商场食品安全保障商场食品安全保障 - HACCPFood safety assurance in store - HACCP麦德龙食品安全体系麦德龙食品安全体系 METRO food safety system13031015 MCCC Presentation TemplateMember of METRO GroupBackgroundText and LinesFill colors (No shadows!)SLIDE COLOR SCHEMA0/36/112RAL 5002 Ultramarine251/204/46RAL 1018Zinc yellow166/171/18

28、1RAL 9006Agate Grey255/165/30RAL 1033Dahlia Yellow195/201/196RAL 7035Light Grey81/153/44RAL 6018Chartreuse173/180/174RAL 7038Metallic Silver190/40/0RAL 3001Signal Red2 2各部门都有标准工作服，工作帽各部门都有标准工作服，工作帽各部门都有标准工作服，工作帽各部门都有标准工作服，工作帽 standard uniform for different departmentsstandard uniform for different d

29、epartments商场食品安全保障商场食品安全保障 - HACCPFood safety assurance in store - HACCP麦德龙食品安全体系麦德龙食品安全体系 METRO food safety system14031015 MCCC Presentation TemplateMember of METRO GroupBackgroundText and LinesFill colors (No shadows!)SLIDE COLOR SCHEMA0/36/112RAL 5002 Ultramarine251/204/46RAL 1018Zinc yellow166/1

30、71/181RAL 9006Agate Grey255/165/30RAL 1033Dahlia Yellow195/201/196RAL 7035Light Grey81/153/44RAL 6018Chartreuse173/180/174RAL 7038Metallic Silver190/40/0RAL 3001Signal Red2 2不同部门的器具由不同颜色区分，不同部门的器具由不同颜色区分，不同部门的器具由不同颜色区分，不同部门的器具由不同颜色区分，以避免交叉污染。以避免交叉污染。以避免交叉污染。以避免交叉污染。Different colored tools Different

31、colored tools are used by different departments to are used by different departments to avoid cross-contamination.avoid cross-contamination.商场食品安全保障商场食品安全保障 - HACCPFood safety assurance in store - HACCP麦德龙食品安全体系麦德龙食品安全体系 METRO food safety system15031015 MCCC Presentation TemplateMember of METRO Grou

32、pBackgroundText and LinesFill colors (No shadows!)SLIDE COLOR SCHEMA0/36/112RAL 5002 Ultramarine251/204/46RAL 1018Zinc yellow166/171/181RAL 9006Agate Grey255/165/30RAL 1033Dahlia Yellow195/201/196RAL 7035Light Grey81/153/44RAL 6018Chartreuse173/180/174RAL 7038Metallic Silver190/40/0RAL 3001Signal Re

33、d2 2加工区域使用带盖、脚踏垃圾桶加工区域使用带盖、脚踏垃圾桶加工区域使用带盖、脚踏垃圾桶加工区域使用带盖、脚踏垃圾桶 In the In the processing area, we only allow pedal processing area, we only allow pedal garbage bin with covergarbage bin with cover不同部门使用不同颜色垃圾桶不同部门使用不同颜色垃圾桶不同部门使用不同颜色垃圾桶不同部门使用不同颜色垃圾桶 Different colors to Different colors to separate garba

34、ge bins into different departmentsseparate garbage bins into different departments商场食品安全保障商场食品安全保障 - HACCPFood safety assurance in store - HACCP麦德龙食品安全体系麦德龙食品安全体系 METRO food safety system16031015 MCCC Presentation TemplateMember of METRO GroupBackgroundText and LinesFill colors (No shadows!)SLIDE CO

35、LOR SCHEMA0/36/112RAL 5002 Ultramarine251/204/46RAL 1018Zinc yellow166/171/181RAL 9006Agate Grey255/165/30RAL 1033Dahlia Yellow195/201/196RAL 7035Light Grey81/153/44RAL 6018Chartreuse173/180/174RAL 7038Metallic Silver190/40/0RAL 3001Signal Red2 2HACCPHACCP专用刀具专用刀具专用刀具专用刀具 HACCP professional knifeHAC

36、CP professional knifeHACCPHACCP专用清洁刷专用清洁刷专用清洁刷专用清洁刷 HACCP professional cleaning brushHACCP professional cleaning brush商场食品安全保障商场食品安全保障 - HACCPFood safety assurance in store - HACCP麦德龙食品安全体系麦德龙食品安全体系 METRO food safety system17031015 MCCC Presentation TemplateMember of METRO GroupBackgroundText and Li

37、nesFill colors (No shadows!)SLIDE COLOR SCHEMA0/36/112RAL 5002 Ultramarine251/204/46RAL 1018Zinc yellow166/171/181RAL 9006Agate Grey255/165/30RAL 1033Dahlia Yellow195/201/196RAL 7035Light Grey81/153/44RAL 6018Chartreuse173/180/174RAL 7038Metallic Silver190/40/0RAL 3001Signal Red2 2高效的灭蝇灯高效的灭蝇灯高效的灭蝇灯

38、高效的灭蝇灯 Professional pest killerProfessional pest killer专业化、标准化清洁设施专业化、标准化清洁设施专业化、标准化清洁设施专业化、标准化清洁设施 Standard and professional Standard and professional cleaning cleaning equipmentequipments s商场食品安全保障商场食品安全保障 - HACCPFood safety assurance in store - HACCP麦德龙食品安全体系麦德龙食品安全体系 METRO food safety system1803

39、1015 MCCC Presentation TemplateMember of METRO GroupBackgroundText and LinesFill colors (No shadows!)SLIDE COLOR SCHEMA0/36/112RAL 5002 Ultramarine251/204/46RAL 1018Zinc yellow166/171/181RAL 9006Agate Grey255/165/30RAL 1033Dahlia Yellow195/201/196RAL 7035Light Grey81/153/44RAL 6018Chartreuse173/180/

40、174RAL 7038Metallic Silver190/40/0RAL 3001Signal Red2 2收货质量检查：收货质量检查：收货质量检查：收货质量检查：Quality check during goods receivingQuality check during goods receivingn n肉类检验检疫证、车辆消毒证、豆制品送货单等等肉类检验检疫证、车辆消毒证、豆制品送货单等等肉类检验检疫证、车辆消毒证、豆制品送货单等等肉类检验检疫证、车辆消毒证、豆制品送货单等等 Animal Product Animal Product Quarantine Certificate,

41、 Transport Vehicle Pasteurize Certificate, Quarantine Certificate, Transport Vehicle Pasteurize Certificate, Delivery Note of bean productetc.Delivery Note of bean productetc.n n蔬菜到货农残测试蔬菜到货农残测试蔬菜到货农残测试蔬菜到货农残测试 - - 拒收不合格品拒收不合格品拒收不合格品拒收不合格品 Check pesticide residues in Check pesticide residues in vege

42、table reject unqualified goodsvegetable reject unqualified goods产品质量检查产品质量检查产品质量检查产品质量检查: Check goods quality: Check goods qualityl l产品生产日期、保质期检查产品生产日期、保质期检查产品生产日期、保质期检查产品生产日期、保质期检查 Check product date, shelf lifeCheck product date, shelf lifel l商品标签检查商品标签检查商品标签检查商品标签检查 符合国家法律法规符合国家法律法规符合国家法律法规符合国家法律

43、法规 Check labeling abide by national regulationCheck labeling abide by national regulation商场食品安全保障商场食品安全保障 - HACCPFood safety assurance in store - HACCP麦德龙食品安全体系麦德龙食品安全体系 METRO food safety system19031015 MCCC Presentation TemplateMember of METRO GroupBackgroundText and LinesFill colors (No shadows!)S

44、LIDE COLOR SCHEMA0/36/112RAL 5002 Ultramarine251/204/46RAL 1018Zinc yellow166/171/181RAL 9006Agate Grey255/165/30RAL 1033Dahlia Yellow195/201/196RAL 7035Light Grey81/153/44RAL 6018Chartreuse173/180/174RAL 7038Metallic Silver190/40/0RAL 3001Signal Red2 2冷链的维护：有效温度控制冷链的维护：有效温度控制冷链的维护：有效温度控制冷链的维护：有效温度控

45、制 Maintain the cold chain: control the temperatureMaintain the cold chain: control the temperature正确的收货、储藏、销售温度，定期记录正确的收货、储藏、销售温度，定期记录正确的收货、储藏、销售温度，定期记录正确的收货、储藏、销售温度，定期记录 Control the Control the right temperature of goods receiving, storage and right temperature of goods receiving, storage and sales

46、 area, record them sales area, record them termlytermly为顾客提供特殊包装，如冰液袋，保温盒等为顾客提供特殊包装，如冰液袋，保温盒等为顾客提供特殊包装，如冰液袋，保温盒等为顾客提供特殊包装，如冰液袋，保温盒等 Provide solution Provide solution for our customer, for example: isolated bags or boxesfor our customer, for example: isolated bags or boxes商场食品安全保障商场食品安全保障 Food safety

47、 assurance in store麦德龙食品安全体系麦德龙食品安全体系 METRO food safety system20031015 MCCC Presentation TemplateMember of METRO GroupBackgroundText and LinesFill colors (No shadows!)SLIDE COLOR SCHEMA0/36/112RAL 5002 Ultramarine251/204/46RAL 1018Zinc yellow166/171/181RAL 9006Agate Grey255/165/30RAL 1033Dahlia Yell

48、ow195/201/196RAL 7035Light Grey81/153/44RAL 6018Chartreuse173/180/174RAL 7038Metallic Silver190/40/0RAL 3001Signal Red2 2卫生：食品安全的保证卫生：食品安全的保证卫生：食品安全的保证卫生：食品安全的保证 Sanitation: the key point of food safetySanitation: the key point of food safetyl l正确清洁方法正确清洁方法正确清洁方法正确清洁方法 Right cleaning procedureRight

49、cleaning procedurel l保证各区域卫生、操作台及工器具卫生保证各区域卫生、操作台及工器具卫生保证各区域卫生、操作台及工器具卫生保证各区域卫生、操作台及工器具卫生 Assure the cleaning of tools, Assure the cleaning of tools, processing tables and areasprocessing tables and areasl l人员卫生人员卫生人员卫生人员卫生 Personal hygienePersonal hygiene保质期管理：保质期管理：保质期管理：保质期管理：The management of sh

50、elf lifeThe management of shelf lifel l分工到人，责任分明分工到人，责任分明分工到人，责任分明分工到人，责任分明 Request dedicated staff to check itRequest dedicated staff to check itl l做好计划，定期检查做好计划，定期检查做好计划，定期检查做好计划，定期检查 Prepare the action plan and check it Prepare the action plan and check it termlytermlyl l商场质量经理随时抽查商场质量经理随时抽查商场质量经

51、理随时抽查商场质量经理随时抽查 Random check by store quality managerRandom check by store quality manager商场食品安全保障商场食品安全保障 Food safety assurance in store麦德龙食品安全体系麦德龙食品安全体系 METRO food safety system21031015 MCCC Presentation TemplateMember of METRO GroupBackgroundText and LinesFill colors (No shadows!)SLIDE COLOR SCH

52、EMA0/36/112RAL 5002 Ultramarine251/204/46RAL 1018Zinc yellow166/171/181RAL 9006Agate Grey255/165/30RAL 1033Dahlia Yellow195/201/196RAL 7035Light Grey81/153/44RAL 6018Chartreuse173/180/174RAL 7038Metallic Silver190/40/0RAL 3001Signal Red2 2商场卫生及质量审核：商场卫生及质量审核：商场卫生及质量审核：商场卫生及质量审核：Hygiene & quality aud

53、it in storeHygiene & quality audit in storel l专注于食品卫生和安全专注于食品卫生和安全专注于食品卫生和安全专注于食品卫生和安全 Focus on food hygiene and safetyFocus on food hygiene and safetyl l审核以及取样作微生物分析审核以及取样作微生物分析审核以及取样作微生物分析审核以及取样作微生物分析 Audit store and sample articles for Audit store and sample articles for microbe testingmicrobe te

54、stingl l请具有丰富经验的第三方审核公司，保证客观性和均一性请具有丰富经验的第三方审核公司，保证客观性和均一性请具有丰富经验的第三方审核公司，保证客观性和均一性请具有丰富经验的第三方审核公司，保证客观性和均一性 Entrust professional Entrust professional third party audit company to assure the third party audit company to assure the objective and uniform resultobjective and uniform result商场食品安全保障商场食品安

55、全保障 Food safety assurance in store麦德龙食品安全体系麦德龙食品安全体系 METRO food safety system22031015 MCCC Presentation TemplateMember of METRO GroupBackgroundText and LinesFill colors (No shadows!)SLIDE COLOR SCHEMA0/36/112RAL 5002 Ultramarine251/204/46RAL 1018Zinc yellow166/171/181RAL 9006Agate Grey255/165/30RAL

56、1033Dahlia Yellow195/201/196RAL 7035Light Grey81/153/44RAL 6018Chartreuse173/180/174RAL 7038Metallic Silver190/40/0RAL 3001Signal Red商场有专职质量经理商场有专职质量经理商场有专职质量经理商场有专职质量经理 Dedicated store quality managerDedicated store quality manager- 落实，贯彻、执行公司的质量政策落实，贯彻、执行公司的质量政策 Follow, implement METRO quality pol

57、icy - 检查商场收货产品质量检查商场收货产品质量 Check quality during goods receiving- 定时检查商场相关区域的温度和清洁定时检查商场相关区域的温度和清洁 Check the temperature and cleaning in related areas- 开展培训，提高商场人员的质量意识和规范操作开展培训，提高商场人员的质量意识和规范操作 Train for store staffs, improve quality awareness and procedure2 2商场食品安全保障商场食品安全保障 Food safety assurance i

58、n store麦德龙食品安全体系麦德龙食品安全体系 METRO food safety system23031015 MCCC Presentation TemplateMember of METRO GroupBackgroundText and LinesFill colors (No shadows!)SLIDE COLOR SCHEMA0/36/112RAL 5002 Ultramarine251/204/46RAL 1018Zinc yellow166/171/181RAL 9006Agate Grey255/165/30RAL 1033Dahlia Yellow195/201/19

59、6RAL 7035Light Grey81/153/44RAL 6018Chartreuse173/180/174RAL 7038Metallic Silver190/40/0RAL 3001Signal RedHACCP & Quality Manual HACCP & Quality Manual HACCPHACCP手册、质量手册手册、质量手册2 2麦德龙食品安全体系麦德龙食品安全体系 METRO food safety system24031015 MCCC Presentation TemplateMember of METRO GroupBackgroundText and Lin

60、esFill colors (No shadows!)SLIDE COLOR SCHEMA0/36/112RAL 5002 Ultramarine251/204/46RAL 1018Zinc yellow166/171/181RAL 9006Agate Grey255/165/30RAL 1033Dahlia Yellow195/201/196RAL 7035Light Grey81/153/44RAL 6018Chartreuse173/180/174RAL 7038Metallic Silver190/40/0RAL 3001Signal RedQA SOP QA SOP 标准操作流程标准

61、操作流程标准操作流程标准操作流程1. 1. 员工的健康和卫生规范员工的健康和卫生规范Employee Health and Sanitation ProcedureEmployee Health and Sanitation Procedure2. 2. 水的安全控制程序水的安全控制程序 Water Safety Control ProcedureWater Safety Control Procedure3. 3. 防虫、蝇、蚊、鼠害防虫、蝇、蚊、鼠害 Prevention on Pest and Rodent ProcedurePrevention on Pest and Rodent P

62、rocedure4. 4. 有毒化合物的储存、处理和使用程序有毒化合物的储存、处理和使用程序 Poison storage and usagePoison storage and usage5. 5. 洗手、消毒和厕所设施的的维持洗手、消毒和厕所设施的的维持 Hands Washing, Disinfecting, Toilet FacilityHands Washing, Disinfecting, Toilet Facility Maintain Maintain6. 6. 防止交叉污染的卫生操作程序防止交叉污染的卫生操作程序 Prevention on Cross Contaminati

63、onPrevention on Cross Contamination7. 7. 食品表面卫生控制程序食品表面卫生控制程序 Hygiene Control on Food Contact SurfaceHygiene Control on Food Contact Surface8. 8. 防止掺杂物污染防止掺杂物污染 Foreign Body PreventionForeign Body Prevention2 2麦德龙食品安全体系麦德龙食品安全体系 METRO food safety system25031015 MCCC Presentation TemplateMember of ME

64、TRO GroupBackgroundText and LinesFill colors (No shadows!)SLIDE COLOR SCHEMA0/36/112RAL 5002 Ultramarine251/204/46RAL 1018Zinc yellow166/171/181RAL 9006Agate Grey255/165/30RAL 1033Dahlia Yellow195/201/196RAL 7035Light Grey81/153/44RAL 6018Chartreuse173/180/174RAL 7038Metallic Silver190/40/0RAL 3001S

65、ignal RedCommunications effort信息传达需要信息传达需要High高Level 3Elevated public concern公众关注升级公众关注升级 Significant consumer risk对消费者产生了重大危害对消费者产生了重大危害e.g. Sudan III found in fresh egg and exposed in several cities media鲜蛋中发现苏丹红，并在多家城市媒体上曝光Level 1 Little or no public concern很很少少或或几几乎乎没没有有引引起起公公众众关关注注 No risk to c

66、onsumer对消费者没有危害对消费者没有危害e.g. Peroxide value out of norms in oil食用油过氧化值超标 Level 2Public concern引起了公众关注引起了公众关注 Risk to consumer can not be ruled out对对消消费费者者产产生生了了难难以以消消除除的的危危害害e.g. Pest found in food and exposed on local media 食品中发现虫子并在地方媒体上曝光High高Public concern/consumer risk公众关注程度公众关注程度/对消费者的危害对消费者的危害

67、Low低质量相关事故危机管理质量相关事故危机管理Quality Related Incident ManagementQuality Related Incident Management26031015 MCCC Presentation TemplateMember of METRO GroupBackgroundText and LinesFill colors (No shadows!)SLIDE COLOR SCHEMA0/36/112RAL 5002 Ultramarine251/204/46RAL 1018Zinc yellow166/171/181RAL 9006Agate G

68、rey255/165/30RAL 1033Dahlia Yellow195/201/196RAL 7035Light Grey81/153/44RAL 6018Chartreuse173/180/174RAL 7038Metallic Silver190/40/0RAL 3001Signal RedQM or FM in affected store事发门店的质量经理或楼经事发门店的质量经理或楼经Country Manager总经理总经理Crisis management group危害控制小组危害控制小组BUM区域经理区域经理SGM店长店长Buyer采购采购Instruction指示Noti

69、fy通报All Stores所有门店所有门店Notification通知报n4HQ QA/HQ PR 总部质量部和公关部总部质量部和公关部Notify通报Notify通报HQ QA 总部质量部总部质量部Head of QA Metro Group德国总部质量经理德国总部质量经理Information Flow Information Flow 信息传递流程信息传递流程信息传递流程信息传递流程Withdrawal产品撤回产品撤回3127031015 MCCC Presentation TemplateMember of METRO GroupBackgroundText and LinesFil

70、l colors (No shadows!)SLIDE COLOR SCHEMA0/36/112RAL 5002 Ultramarine251/204/46RAL 1018Zinc yellow166/171/181RAL 9006Agate Grey255/165/30RAL 1033Dahlia Yellow195/201/196RAL 7035Light Grey81/153/44RAL 6018Chartreuse173/180/174RAL 7038Metallic Silver190/40/0RAL 3001Signal Red 麦咨达可追溯体系麦咨达可追溯体系 28031015

71、MCCC Presentation TemplateMember of METRO GroupBackgroundText and LinesFill colors (No shadows!)SLIDE COLOR SCHEMA0/36/112RAL 5002 Ultramarine251/204/46RAL 1018Zinc yellow166/171/181RAL 9006Agate Grey255/165/30RAL 1033Dahlia Yellow195/201/196RAL 7035Light Grey81/153/44RAL 6018Chartreuse173/180/174RA

72、L 7038Metallic Silver190/40/0RAL 3001Signal Red麦咨达是麦德龙集团于2007年在中国投资一家独资农业咨询公司。根据国际标准，对企业整个产品供应链提供专业质量培训与咨询。将更多安全的和全程可追溯的产品推向海内外市场。1. 麦咨达是谁麦咨达是谁29031015 MCCC Presentation TemplateMember of METRO GroupBackgroundText and LinesFill colors (No shadows!)SLIDE COLOR SCHEMA0/36/112RAL 5002 Ultramarine251/20

73、4/46RAL 1018Zinc yellow166/171/181RAL 9006Agate Grey255/165/30RAL 1033Dahlia Yellow195/201/196RAL 7035Light Grey81/153/44RAL 6018Chartreuse173/180/174RAL 7038Metallic Silver190/40/0RAL 3001Signal Red 可追溯体系可追溯体系09年中央一号文件第八条明确表示“实行严格的食品质量安全追溯制度、召回制度、市场准入和退出制度”。我国6月1日开始实施的食品安全法，虽没有标注食品可追溯性。但明确表示加强各种记录(

74、记录是实施可追溯的基础和前提)，从而为我国可追溯纳入法律要求铺平道路。可追溯体系建立是我国食品安全的发展方向。30031015 MCCC Presentation TemplateMember of METRO GroupBackgroundText and LinesFill colors (No shadows!)SLIDE COLOR SCHEMA0/36/112RAL 5002 Ultramarine251/204/46RAL 1018Zinc yellow166/171/181RAL 9006Agate Grey255/165/30RAL 1033Dahlia Yellow195/2

75、01/196RAL 7035Light Grey81/153/44RAL 6018Chartreuse173/180/174RAL 7038Metallic Silver190/40/0RAL 3001Signal Red麦咨达可追溯系统麦咨达是如何将产品履历信息展示给消费者的呢？麦咨达数据库合作企业网站商场终端上传追溯码客户第二种方式第一种方式条码打印机31031015 MCCC Presentation TemplateMember of METRO GroupBackgroundText and LinesFill colors (No shadows!)SLIDE COLOR SCHE

76、MA0/36/112RAL 5002 Ultramarine251/204/46RAL 1018Zinc yellow166/171/181RAL 9006Agate Grey255/165/30RAL 1033Dahlia Yellow195/201/196RAL 7035Light Grey81/153/44RAL 6018Chartreuse173/180/174RAL 7038Metallic Silver190/40/0RAL 3001Signal Red产品追溯码：产品追溯码： 生产加工基地代码: 1 位数棚号: 2 位数基地码: 3 位数产品代码: 2 位数供应商代码: 3 位数

77、日期: 6 位数/ Traceability Code:32031015 MCCC Presentation TemplateMember of METRO GroupBackgroundText and LinesFill colors (No shadows!)SLIDE COLOR SCHEMA0/36/112RAL 5002 Ultramarine251/204/46RAL 1018Zinc yellow166/171/181RAL 9006Agate Grey255/165/30RAL 1033Dahlia Yellow195/201/196RAL 7035Light Grey81/

78、153/44RAL 6018Chartreuse173/180/174RAL 7038Metallic Silver190/40/0RAL 3001Signal Red麦德龙店终端查询系统麦德龙店终端查询系统 33031015 MCCC Presentation TemplateMember of METRO GroupBackgroundText and LinesFill colors (No shadows!)SLIDE COLOR SCHEMA0/36/112RAL 5002 Ultramarine251/204/46RAL 1018Zinc yellow166/171/181RAL

79、9006Agate Grey255/165/30RAL 1033Dahlia Yellow195/201/196RAL 7035Light Grey81/153/44RAL 6018Chartreuse173/180/174RAL 7038Metallic Silver190/40/0RAL 3001Signal Red麦咨达可追溯系统查询结果演示34031015 MCCC Presentation TemplateMember of METRO GroupBackgroundText and LinesFill colors (No shadows!)SLIDE COLOR SCHEMA0/

80、36/112RAL 5002 Ultramarine251/204/46RAL 1018Zinc yellow166/171/181RAL 9006Agate Grey255/165/30RAL 1033Dahlia Yellow195/201/196RAL 7035Light Grey81/153/44RAL 6018Chartreuse173/180/174RAL 7038Metallic Silver190/40/0RAL 3001Signal Red35031015 MCCC Presentation TemplateMember of METRO GroupBackgroundTex

81、t and LinesFill colors (No shadows!)SLIDE COLOR SCHEMA0/36/112RAL 5002 Ultramarine251/204/46RAL 1018Zinc yellow166/171/181RAL 9006Agate Grey255/165/30RAL 1033Dahlia Yellow195/201/196RAL 7035Light Grey81/153/44RAL 6018Chartreuse173/180/174RAL 7038Metallic Silver190/40/0RAL 3001Signal Red36031015 MCCC

82、 Presentation TemplateMember of METRO GroupBackgroundText and LinesFill colors (No shadows!)SLIDE COLOR SCHEMA0/36/112RAL 5002 Ultramarine251/204/46RAL 1018Zinc yellow166/171/181RAL 9006Agate Grey255/165/30RAL 1033Dahlia Yellow195/201/196RAL 7035Light Grey81/153/44RAL 6018Chartreuse173/180/174RAL 70

83、38Metallic Silver190/40/0RAL 3001Signal Red37031015 MCCC Presentation TemplateMember of METRO GroupBackgroundText and LinesFill colors (No shadows!)SLIDE COLOR SCHEMA0/36/112RAL 5002 Ultramarine251/204/46RAL 1018Zinc yellow166/171/181RAL 9006Agate Grey255/165/30RAL 1033Dahlia Yellow195/201/196RAL 70

84、35Light Grey81/153/44RAL 6018Chartreuse173/180/174RAL 7038Metallic Silver190/40/0RAL 3001Signal Red38031015 MCCC Presentation TemplateMember of METRO GroupBackgroundText and LinesFill colors (No shadows!)SLIDE COLOR SCHEMA0/36/112RAL 5002 Ultramarine251/204/46RAL 1018Zinc yellow166/171/181RAL 9006Ag

85、ate Grey255/165/30RAL 1033Dahlia Yellow195/201/196RAL 7035Light Grey81/153/44RAL 6018Chartreuse173/180/174RAL 7038Metallic Silver190/40/0RAL 3001Signal Red39031015 MCCC Presentation TemplateMember of METRO GroupBackgroundText and LinesFill colors (No shadows!)SLIDE COLOR SCHEMA0/36/112RAL 5002 Ultra

86、marine251/204/46RAL 1018Zinc yellow166/171/181RAL 9006Agate Grey255/165/30RAL 1033Dahlia Yellow195/201/196RAL 7035Light Grey81/153/44RAL 6018Chartreuse173/180/174RAL 7038Metallic Silver190/40/0RAL 3001Signal Red40031015 MCCC Presentation TemplateMember of METRO GroupBackgroundText and LinesFill colo

87、rs (No shadows!)SLIDE COLOR SCHEMA0/36/112RAL 5002 Ultramarine251/204/46RAL 1018Zinc yellow166/171/181RAL 9006Agate Grey255/165/30RAL 1033Dahlia Yellow195/201/196RAL 7035Light Grey81/153/44RAL 6018Chartreuse173/180/174RAL 7038Metallic Silver190/40/0RAL 3001Signal Red41031015 MCCC Presentation Templa

88、teMember of METRO GroupBackgroundText and LinesFill colors (No shadows!)SLIDE COLOR SCHEMA0/36/112RAL 5002 Ultramarine251/204/46RAL 1018Zinc yellow166/171/181RAL 9006Agate Grey255/165/30RAL 1033Dahlia Yellow195/201/196RAL 7035Light Grey81/153/44RAL 6018Chartreuse173/180/174RAL 7038Metallic Silver190

89、/40/0RAL 3001Signal Red包装案例42031015 MCCC Presentation TemplateMember of METRO GroupBackgroundText and LinesFill colors (No shadows!)SLIDE COLOR SCHEMA0/36/112RAL 5002 Ultramarine251/204/46RAL 1018Zinc yellow166/171/181RAL 9006Agate Grey255/165/30RAL 1033Dahlia Yellow195/201/196RAL 7035Light Grey81/1

90、53/44RAL 6018Chartreuse173/180/174RAL 7038Metallic Silver190/40/0RAL 3001Signal Red 长丰草莓包装方案长丰草莓包装方案 包装案例43031015 MCCC Presentation TemplateMember of METRO GroupBackgroundText and LinesFill colors (No shadows!)SLIDE COLOR SCHEMA0/36/112RAL 5002 Ultramarine251/204/46RAL 1018Zinc yellow166/171/181RAL 9006Agate Grey255/165/30RAL 1033Dahlia Yellow195/201/196RAL 7035Light Grey81/153/44RAL 6018Chartreuse173/180/174RAL 7038Metallic Silver190/40/0RAL 3001Signal Red非常感谢您的关注非常感谢您的关注44031015 MCCC Presentation Template