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3、mation eBusiness TransformationSupplierSupplierSupplierstockholderEmployeesOn-lineOff-lineSCMERPIPSEIP/KMS/GWIRM/RMS/PRMWebSiteCRM/CPPartnersIntegrationDevelopersWeb ServiceEnterpriseSolutionBusiness Fields : Business Fields : SI Development & SolutionsSI Development & Solutions eCompany SCM/IPSDW/C
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5、ice Management System Office Management Systeme-Supply chain Managemente-Customer Relationship ManagementE-biz transformationSystem- , - - - Supply Chain e-Business Perspective eBiz Consulting e-Marketing & Promotion eCreative & Contents eBiz SI & Solutions eBiz Service Domain eBiz Service DomaineBi
6、zTotal Servicee-CRM functione-Customer Relationship Management eBiz Solution eBiz Solution analysisanalysis _ _e-CRM e-CRM / / , , 46%22%19%Source:Executive Issues Survey CEO Global Business StudyThe Alexander Group, Incorporated, 7%6% Summaryl ?CEOCEO 1 1 2 2 3 3 4 4 / / 5 5 RestructuringRestructur
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10、 & SolutionsCustomerPartnerShareholderEmployee service sell production supplyMaterial e-Business SolutionsSCMe-PMSKMS/GWEDMSCRM/e-CRMe-MarketplaceCMSERPEIPe-marketing Website Strategy Website StrategySite ESite BSite HSite FSite ASite GE-biz TransformationE-biz TransformationAS ISTO BESite CSite DSt
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12、nic ProcurementSupplier Bidding & SelectionIntegrated Planning and ForecastingIntegrated Plant Management: e-Business _Fulfill Demand Proposal Proposal- Web Site - Web Site System System Value2003200420052006 / / e-Branding e-Branding B2B / B2E B2B / B2E Web Web (EIP(EIP) ) personalization(e-CRM / D
13、M ) personalization(e-CRM / DM )E-Biz 1 12 23 3 Web Site 2003 2004EIPEIPe-Biz SIe-Biz SIWeb SIWeb SIWebWeb 2005 eBiz Planning eBiz Integration e-Package/Solution e-learning Solution e-Total Marketing Web Identity Web Contents Web Promotion Web Applications Web SI Planning Web System Integration SMS
14、/ eFax / Mailing eCRM / IRM / CMS e-Marketing(PRM) Web SI & eSolution e-biz Total SolutioneBiz Value eBiz Transformation e-Business e-Business ConvergenceIndustry TransformationValue ChainIntegration Channel EnhancementDevelopmentImplementationEvaluationDesignAnalysis : PwCeBiz Transformation Soluti
15、on Development30%60%30%60%CustomerCustomerSupplierSupplierLoyaltySystem Integration eCRM IRM PRM Solution Development Business Domain Business DomaineBiz Strategy Consulting.eBiz Management ConsultingeBiz Restructure Consulting eCRM(Web call center) eCommunity eFAX(Dial Fax) eIRM WCMSReal estate por
16、tal Network swap serviceInternet Fax Tour portal Internet broadcasting Community portal EDMS GroupWare Enterprise Knowledge Internet Purchasing SystemApplication Web DB Integration Mobile Application Customer IntegratedHome PageSystemSolution e-branding Web Style Guide On-line Marketing DB/Web Serve
17、r Multimedia Server Wireless/Security e-CRM e-Marketing WCMS . e-Business Transformation eOffice Solution Planning . . ( () ) / / . . . .45%15%5%35% . .KMSEISEDMSSCMCRMSolution & Service - SI Development & SolutionsGWERPHow convenient would it be, if we can view all the numerous information scattere
18、d on the internet,such as Intranet, GroupWare,(ERP),(CRM),(SCM) gathered in single screen? eBiz Solution 200320042002SMSCMSPMSERPSCMGWeagleOffice Solution & Service - eagleOfficeSI MU Business FieldsBusiness Fields : SI MU Company OrganizationCompanyOrganization Organization Organization Organizatio
19、n Organization INFRA MU sales 1 team Sales 2 team Automation team Network team Consulting MU Consulting 1 team Consulting 2 team Consulting 3 team R&D eBiz team Mbiz team SI MU Sales 1 team Sales 2 team SI System team SI Develop team BSP MU CS team Biz 1 team Biz 2 team Biz 3 teamHow to reach online
20、 user and provide Customised In-depth product information?How to sell products and process ordersOver the Web?What are new offerings, unique to the Web?How to revolutionise business models andshift value creation?Product/Service Product/Service InnovationInnovationBusinessBusiness Model Model Innova
21、tionInnovationMarketing InnovationMarketing InnovationChannel InnovationChannel InnovationSource : Arthur D.Little eBusiness Perspective( e-Business ) 2004 ( (: :) ) 2003 2004 20051,0001,000500500 1,50020%12%6004003005001,00015%EUROPEASIAS. AMERICAOCEANIAAFRICA Global network Global network Los AngelesARTCOMPT(AMERICA), INC.TEL : 1-714-999-8990 FAX : 1-754-999-9901N. AMERICA2001200220034007001,500250ValueValueProfitProfit350500 Solution Solution 2,000(:)2004700CMSGW/KMSERPCRM/DWUMSEIPSCMPMSCMS