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1、九、设备制作周期：Manufacture cycle： 设备制作周期：收到定金之日起150个天完工(制作时间100天、安装调 试时间50天)。Complete in 150 working days after receive down payment (manufacture time: 100 days, installation and commissioning time: 50 days) 十、售后服务及质量保证： After Sales Service & Warranty：1、售后服务保证：After Sales Service & Warranty：A、设计图纸:Design
2、Drawing乙方在设备验收前，向甲方交付：文字版或电子版技术资料一套，包括：设备主要性能、技术参数、主要机械结构图、网管图、电器原理图及接线图。Before acceptance of the equipment, HEKEDA will supply the following documentstothecustomer:1setEnglishtextversionandChineseversion or an electronic version of the technical information, including: major equipment performance d
3、ata, technical parameters, the main mechanical structure drawings, piping diagrams, electrical schematics and wiring diagramB、使用说明书 Opera tion ins true tion乙方在设备验收前，向甲方交付：设备使用手册及维护保养手册各一套。Before acceptance of the equipment, HEKEDA will supply 1 set of equipment operation manual and maintenance manua
4、l in English version to the customer.C、易损件、关键部件Consumable Parts and main parts:乙方在设备验收前，向甲方交付一套易损件、关键部件的清单。Before the acceptance of the equipment, HEKEDA will supply the consumable and main parts list to the customer技术培训 Technical Training技术培训人员为机电工程师和现场操作工人，培训容为机械及电气维 修、保养和生产线操作。Provided technical
5、training for the operators, training content is including mechanical and electrical repair, maintenance and plating lineoperation.E、质保期及服务万法Warranty Period & Service 乙方所提供的设备保修期为一年。保修期，凡该生产线所出现的非人为 因素损坏故障，乙万都将负责免费维修。对其它原因造成的损坏，以及 保修期结束后，乙万仍将以优惠的价格为需万提供服务。Warranty period of the equipment is 1 year. D
6、uring the warranty period, the damagecausedbynon-humanfactor,HEKEDAwillberesponsibleforthefree repair or replacement. Damages caused by other factors or after the warranty period, HEKEDA will continue to provide services with reasonable price to the customer.F、应急响应时间 Emergency Respond Time 乙万在接到甲万通知
7、后，2个工作小时给予明确答复，24个工作小时赶 到现场。After receiving the notice from the customer, HEKEDA will respond to the customer within 2 hours. HEKEDAs service engineer will arrive thesite within 24 hours2、生产线的设计使用寿命12年。Life time of Designed Machine 三12years售后服务 Aft er sale servicea、本装置(RO反渗透膜及其它另有规定的除外)质保期为现场安装结束后12
8、个月。质保期 凡因买万原因造成本装置出力不够、水质不合格及其它与本技术规约定不相符合的情况，卖 万负责免费处理或更换相应的设备或部件；Guarantee period of the machine is 12 months (exclude: RO reverse osmosis membrane and mentioned) after finished the installation.if unusual phenomenon occurs like water disqualification and other technology are notaccordingwiththeag
9、reement，supplierwillberesponsibleforthefreerepair or replacement.b、在质保期，在正常使用、维护保养的情况下，主要设备部件出现两次以上故障，买方有 权要求退货；所产生的相关的一切费用由卖万承担；Under the normal operation and maintenance condition, if the main parts occur two times stoppage, the buyer should has right to return goods and related costs from supplie
10、r.c. 我公司对所提供的设备负责终身维护，对保修期外的服务可协议收取配件成本费及服务 费；Supplier has responsible for maintenance the machine lifetime, after the warranty period, supplier continues to offer the technical service, but replacing the spare parts, supplier only charge for material and service fee.a. 我公司将每六个月一次对客户进行一次回访，了解并处理工程运行
11、过程中出现的各种问 题；Supplier will be every three months to check the machine whether is running good or not.b. 对用户在日常使用过程中出现的设备质量投诉做出快速反应，最迟不得超过24小时到 达现场予以解决。After receiving the notice from the buyer, supplier will respond to the customer within 24 hours on the spot to solve the problems.一、Quotation of Vali
12、dity：30 days报价的有效期：30天二、Time of Finished :15 weeks交货期：15 weeks三、Delivery、Installation、Training、Maintenance:交货，安装，培训， 维护A、Delivery: 交货Our factory isin charge of transport from Shenzhen to Xiamens factory. Customer need to prepare the Lift hoisting for loading and unloading;我们公司负责从到工厂的运输费，客户需自提装卸货费用。B
13、、Installation: 安装After inspected the running of equipment at our factory. Then will befinishedtheinstallationandcommissionatcustomersfactory, provide details of instruction book.装置在我司验收结束后将会完成安装并提供安装说明书。C、Training:培训Training course to operator and maintainer, including normal operating, maintenance,
14、 trouble shooting and so on. 培训针针对操作和维护人员包括正常操作，维护，故障解决等等。D、Time of Guaran tee： One year （Hea ter is six mon th保修期：一年 （加热器六个月）However, man-made and the damage caused by natural disasters not within the warranty.人为损害和自然灾害不在保修围。I. Warranty and Service 保修服务A warranty of 24 months on “Insert Supplier Na
15、me” fabricated equipment components is included with the purchase of the equipment. Purchased components will be warranted per the manufacturers warranty. The warranty period starts after successful start-up in the Purchasers plant and after final acceptance has been signed off. “插入供应商名称“制造的设备组件包含购买
16、的设备，保修期为24个月。购买 的组件将通过制造商的质量保证审核。质保期从设备使用，以及在买方的工厂验 收完成后签字确认后开始算起。If equipment breakdown occurs during weekdays (Monday to Saturday) which would result in the loss of production, and the equipment manufacturer is notified by 3PM, service technician from the manufacturer must arrive in Federal-Mogul facility within 24 hours from notification for analysis and repair. The repair
