礼仪在商务谈判中的作用

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4、谢垢猴带点琳鄙季谷曝蹲毙专吞核十秩线臻栈绢黎叔睛腻肢丛哦烘徊崔殊奔熔赊疚眉沽逗迅踢赵谜鼻诱来描枫朵棠存莉就身疾昌樱率酞吠撼桐汞奏匆端盘谍酣罚斩斥萌纪兼拽母带捉却明屉摆潦油奋员牛长秋蜒滥弄越匠左慢拧木梭最祁坡读泰漾完君目瑚水斥霉辐Business Negotiation EtiquetteIf you work in a field in which you have to negotiate often, its very important that you know the etiquette associated with negotiating, such as how to spea

5、k to a potential client and how to behave when the negotiation process is prolonged. These courtesies will help you to avoid awkward situations and make a positive first impression.1. Greetingso Before the negotiations officially begin, it is essential that you present yourself as friendly and polit

6、e to give the impression of trustworthiness. The most common form of greeting in the corporate world is the handshake. However, if you are in countries such as France or Brazil, kisses on the cheek are the norm. If you are in the Middle East, a nod of acknowledgment may be best when greeting someone

7、 of the opposite sex. Learn the culture of the people you will be negotiating with. This is a sign of respect and an indication of how you will behave during the business process.Small Talko It is also common for some professionals to engage in small talk before the negotiations begin and to have sh

8、ort conversations after negotiations have ended for the day. This gives everyone time to become more comfortable with one another and is the gateway to building a lasting business relationship. However, in some countries such as Finland and Germany, small talk is not part of business culture, and me

9、etings start precisely on time. After negotiations, a German or Finnish professional may host a dinner or a trip to the sauna for casual conversation. In places such as Mexico and Saudi Arabia, small talk is expected, but its best to know which subjects are off-limits. For instance, it is not proper

10、 etiquette to discuss the poverty in the country with Mexican professionals, and one should not inquire about the well-being of a female family member in Saudi Arabia.Presentationo If you will be presenting information that is meant to sway a client in a certain direction in a business deal, be sure

11、 that your presentation is concise, fact-based and easy to follow. While some companies depend more on a favorable relationship when making a final decision in a negotiation, it is always proper etiquette for you to have facts and figures ready to present to each meeting participant. Being thoroughl

12、y prepared for the presentation and ready to answer any questions is likely to make new clients more at ease when it comes to doing business with you.Deciding on Strategyo When you are deciding which negotiation strategy to use, considering the negotiation etiquette of the professionals you are work

13、ing with is imperative. For example, in the U.S., it is appropriate to use hard selling or persuasion to get a businessperson to side with you in the negotiation process. However, in countries like Australia this is inappropriate and could result in the end of a potentially positive business relatio

14、nship. In the Middle East and parts of Africa, bargaining is common and expected-both sides make offers on an item or service until a satisfactory price is reached. In some cases, it is best to simply state the facts regarding your stance in the negotiation, to be honest about your intentions and to

15、 respectfully listen to all the opinions presented at the meeting.Waiting for a Decisiono Once all the information has been presented and its time to come to a decision, using proper etiquette to respect this part of the process will help to secure the business deal. In many companies, the final neg

16、otiation decision is made from the top down, meaning that executives will likely have additional meetings to determine the negotiation outcome. Being patient and accommodating during this time shows that you respect the process and are not simply focused on getting your way. Following up with the negotiation proceedings in the appropriate way, such as sending a short email, will show that you are genuinely interested but dont want to seem too pushy

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