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1、 情绪劳动研究参考文献 中山大学国际商学院 REFERENCESAllen, J. A., Pugh, S. D.,Grandey, A. A. & Groth, M. (2010). Following display rules in good or bad faith?: Customer orientation as a moderator of the display rule-emotional labor relationship. Human Performance, 23, 101115. Amason. A. C. (1996). Distinguishing the ef
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