国际著名酒店娱乐部程序英文模板(2)模板.doc

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1、国际著名酒店娱乐部程序英文模板(2)模板2资料内容仅供您学习参考,如有不当或者侵权,请联系改正或者删除。STANDARDS AND PROCEDURESDEPARTMENT: ACTIVITIES JOB CATEGORY: TOUR DESK ATTENDANTHEAD: G. M. APPROVAL: DATE:TASK: FAMILIARITY WITH THE CONTROL SYSTEMS FOR GAMES AND EQUIPMENT AND THE PRODUCTION OF AN INVENTORY AND CONTROL SYSTEM.STANDARD: THE ASSIST

2、ANT AND THE SUPERVISOR WILL JOINTLY PRODUCE AN INVENTORY OF ALL EQUIPMENT AND A CONTROL SYSTEM FOR THE ISSUE OF GAMES AND EQUIPMENT. EACH WILL BE SIMPLE AND EFFECTIVE.PROCEDURE:The assistant and Supervisor will produce an inventory of all departmental equipment. This inventory will be checked at int

3、ervals.From the inventory, they will also produce a control system for the issue and reclaim of all games and sports equipment. All staff will be aware of how the system works and how to issue and reclaim equipment from the Beach Bure and Activities Desk.InventoryThe inventory is simply a list or re

4、cord of all equipment the department has at its disposal. It serves the purpose of ensuring that the equipment is accounted for and that if any equipment goes missing, we are aware of it.The Control SystemTwo ”Equipment issue” books will be opened. One for use behind the Activities Desk and one for

5、use behind the Beach Bure. No Charge will be made for issue of the equipment, but it should be returned by 5 p. m. to the place of issue. Equipment issued at the Activities Desk may stay out overnight.PROCEDURES: (continued)The Control systems will consist of the two books in which entries will be m

6、ade. The entries will be as follows: Room Time Date Returned Name Equipment Expected Initial Return ByThe entries to be made are self explanatory. The book should be checked at the end of the day by the Assistant to ensure that all equipment has been returned to the Beach Bure. He should also check

7、that all equipment at the Activities Desk is accounted for. For guests wanting games after the Activities Desk is closed they should refer to the reception for issue of equipment.It is vital that al equipment be inventoried and then its use monitored. This will issue the equipment against loss or th

8、eft and will serve as an efficient record of repairs needed.STANDARDS AND PROCEDURESDEPARTMENT: ACTIVITIES JOB CATEGORY: TOUR DESK ATTENDANTHEAD: G. M. APPROVAL: DATE:TASK: CARRTUBG OUT OF ALL MISCELLANEOUS ACTIVITIES.STANDARD: ALL STAFF WILL BE FLEXIBLE ENOUGH TO CARRY OUT ACTIVITIES AT SHORT NOTIC

9、E AND BRING IN SPECIAL SKILLS OF THEIR OWN SUBJECT TO THE ACTIVITY DIRECTORS APPROVALPROCEDURE:The activities presented in the daily programme and the special activities programme are often subject to change. Although many of the activities are permanent, others could be affected by bad weather, equ

10、ipment failure or by there being lack of participants. In each eventuality, staff must have the ability to improvise.The activities substituted could be:- special interest events.- theme events- group activities.- convention requirements. Or- wet weather events.Where an event is needed to substitute

11、 a programmed event, the Activities Director may ask any employee to improvise Staff should prepare a list of activities and events he or she could carry out to cater fro this possibility.Before bringing in any event which deviates from the programme the Activities Director is to receive the proposa

12、l and will then take the necessary action.STANDARDS AND PROCEDURESDEPARTMENT: ACTIVITIES JOB CATEGORY: TOUR DESK ATTENDANTHEAD: G. M. APPROVAL: DATE:TASK: ISSUE AND RECLAIM OF TOWELS FROM TOWEL BURE.STANDARD: PROCEDURE:STANDARDS AND PROCEDURESDEPARTMENT: ACTIVITIES JOB CATEGORY: TOUR DESK ATTENDANTH

13、EAD: G. M. APPROVAL: DATE:TASK: MANNING THE BEACH BURE.STANDARD: PROCEDURE:STANDARDS AND PROCEDURESDEPARTMENT: ACTIVITIES JOB CATEGORY: TOUR DESK ATTENDANTHEAD: G. M. APPROVAL: DATE:TASK: KNOWING THE VOUCHER AND CONTROL SYSTEMS.STANDARD: PROCEDURE:STANDARDS AND PROCEDURESDEPARTMENT: ACTIVITIES JOB CATEGORY: TOUR DESK ATTENDANTHEAD: G. M. APPROVAL: DATE:TASK: PROMOTING GROUP PARTICIPATION AND ENCOURAGING ACTIVITIES.STANDARD: PROCEDURE:STANDARDS AND PROCEDURESDEPARTMENT: ACTIVITIES JOB CATEGORY: TOUR DESK ATTENDANTHEAD: G. M. APPROVAL: DATE:TASK: TEACH

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