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1、 2022年职称英语考试综合类课堂笔记一百一十1Silence Please If there is one group of Workers across the Western world who wm be glad that Christmas is over that group is shop workers It is not that they like to complainThey realize that they are going to be rushed off their feet at ChristmasThey know that their employer
2、s need happy customers to make their profits that pay their wagesBut there is one thing about working in a Shop over Christmas that is too bad to tolerate That thing is musicThese days，au Shops and many offices have what is known as “Piped music1” or “muzak” playing for au the hours that they are op
3、enMuzak has an odd history During the 1940s，music was played to cows as part of a scientific experimentIt was found that COWS which listened to simple，happy music produced more milkPerhaps workers and customers who listened to simple， happy music would be more productive and spend more money. In fac
4、t，nobody knows what effect playing muzak in shops has on profitsIt is simply something that everybody doesBut we are learning more about the effect of constantly repeated hearings of songs on the people who have to hear them all the time Research shows that repeated hearings of complex pieces of mus
5、ic bring greater enjoyment before becoming tiresomeAnd that point come mach sooner with simple songs2. “Thats especially the case with tunes that arc already familiar one that tipping point3 is reached，repeated listening become unpleasant，says professor John Sloboda of UKs Keele Universitys music ps
6、ychology group“And the less control you have over what you hear, the less you like it” Thats why police forces in the US often try and resolve hostage situations by playing pop songs over and over again at high volumeEventually, it becomes too mach for the criminals to stand and they give up The pro
7、blem gets particularly bad at Christmas，when the muzak consists entirely of the same few festive tunes played over and over again. What makes it worse for the shop workers is that they already know these tunesThey get bored very quicklyThen they get irritatedThen they get angry Shop workers in Austr
8、ia recently threatened to go on strike for the right to silence“shop workers cant escape the Christmas muzak. they feel as if they are terrorized au dayEspecially Jingle Bells4.It arouses aggressive feelings，”said Gottfried Rieser, of the Austrian shop workers union It is not just shop workers who c
9、omplainA survey this year by UK recruitment website R found that Christmas is not only the most testing time for shop workers，but that almost half had complaints from customers about muzakAnd the British Royal National Institute for the Deaf estimates that some stores play jingle Bells 300 times eac
10、h year “Thats acoustic torture，”says Nigel Rodgers of Pipedown，a group against muzak.Its not loud but the repetitive nature causes psychological stress” The group wants the government to legislate against unwanted music in stores, hospitals， airports，swimming pools and other public places，claiming it raises the blood pressure and depresses the immune system Perhaps groups like Plpedown dont really have much to complain aboutAfter all，surely the real point is that people have money to spendWhy complain about a bit of music?
