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1、知识管理和组织学习./InConclusion:?Anorganizationmustdetermineitsknowledgemanagementstrategies,processesandmetrics?Itmustreviewitsstrategies.,processesandmetricsperiodically?Technologyevolvesrapidly.Thereforethestrategies,processesandmetricsshouldnotdependontechnology?Selectappropriatetechnologiesandevaluatet
2、hemfromtimetotimeWheredidknowledgemanagementcomefrom?Isitareplacementforbusinessprocessreengineering?Isitduetoglobalization?IntellectualantecedentsEconomics,Sociology,PhilosophyandpsychologyRigorineconomics,observationalrichnessofsociologyandtheunderstandingofphilosophyandpsychologygiveknowledgemana
3、gementitsintellectualscope?PracticesInformationmanagementHumanfactors/humancapitolmovementTransformingknowledge?TacittoTacitE-meetings,Synchronouscollaboration(chat?ExplicittoTacitVisualization,Browsablevideo/audioofrepresentations?TacittoExplicitAnsweringquestions,Annotations?ExplicittoExplicitText
4、search,DocumentcategorizationDataMiningforKnowledgeManagement?DataMiningisakeytechnologyforknowledgemanagement?Minethedatatodeterminethecompetitorstrategytoimprovebusiness;alsotoenhanceonesownstrategy?Targetedmarketingtocustomerstoimprovesales?Determinestrategiesforemployeeretentionandbenefits?Insummarydataminingiskeytobetterbusinessintelligenceandbusinessintelligenceiskeytoeffectiveknowledgemanagement
