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1、 电话英语:打电话 接电话北京贸易公司。请问有何贵干？18We have two Zhongs我们这里有两位先生姓钟。19Is that Bob Zhong，or John Zhong？你要接Bob钟，还是John钟？20I”m sorry，he”s not in the office now很愧疚，他现在不在办公室。21Do you have any idea when he”ll be back？你知道他何时回来吗？22I have no idea（when he”ll be back）我不知道（他何时回来）。23Can you ask him to call me when he com
2、es back？他回来时请告知他打电话给我好吗？24It”s urgent有急事。25I”m sorry but he”s in Shanghai on business很愧疚，他出差去上海了。26Probably sometime tomorrow可能明天（回来）。27Is there anyone else who can help me？有没有其他的人能帮我？28OKI”ll just put you through好的，我这就给您转接。29Just a moment，please请稍候。30You”re welcome别客气。31Is Mary there？玛丽在吗？32Mary is
3、 out right now玛丽现在不在。33Why don”t you call back later this afternoon？您不妨今日下午再打来。34When will she be back？她何时会回来？35Will it be too late if I call around 1000 this evening？假如我在晚上10点左右打来会不会太晚？Dialogue A（A：Receiver B：Smith）A：Good morningBeijing Trading CompanyMay I help you？B：Good morningThis is MrSmith of
4、 King Electronics Compa-nyI”d like to speak to MrZhong，pleaseA：We have two Zhongs hereIs that Bob Zhong，or John Zhong？B：BobA：MrBob Zhong in the Overseas Sales Division？B：RightA：I”m sorry，he”s not in the office nowB：Do you have any idea when he”ll be back？A：I”m sorry，I have no ideaB：Can you ask him t
5、o call me when he cames back？It”s urgentA：Yes，I will，MrSmithB：Thank youA：You”re welcomeDialogue B（A：Receiver B：George Richter C：White）A：HelloABC GompanyMay I help you？B：HelloThis is George RichterMay I speak to MrDavis？A：I”m sorry but he”s in Shanghai on businessB：Do you have any idea when he”ll be
6、back？A：Probably sometime tomorrowB：I have a question abut the E-4800 computerIs there any oneelse who can help me？A：Of courseMiss White is the export managerWould you like tospeak to her？B：Yes，pleaseA：OKI”ll just put you throughB：HelloThis is White speakingCan I help you？A：HelloThis is George Richte
7、r of Beijing Trading CompanyIs itpossible to make a change in our order？The order number is1518C：And what kind of change did you want to make，sir？B：Well，we ordered twenty E-4800s，but we want to change themto P-6800sL：Just a moment，pleaseOh，I”m sorry，but they have alreadybeen sentDialogue C（A：Mary”s
8、father B：Jane）A：HelloB：HiThis is JaneIs Mary there？A：I”m sorryMary is out right nowShe went shopping with her MomB：When will she be back？A：I”m not sureWhy don”t you call back later this afternoon？B：Will it be too late if I call around 1000 this evening？A：That”s all rightWe don”t go to bed earlyB：Thank youBye！A：Good-byeWords and Expressionstrade vi做生意；交易company n公司；商号electronics n电子学oversea（s） a海外的sale n出售，出卖division n分，分割，分裂urgent a紧迫的，督促的business n商业；营业；商店probably ad很可能；或许，也许export vt输出，把出口order n等级，序次，秩序send vt送，寄around prep在四周，围绕
