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1、Chapter 6 Decision-Making: The Essence of the Managers JobTrue/False QuestionsA MANAGERS DILEMMA1.According to the company profile in “A Managers Dilemma,” Harley Davidson was mentioned as a major competitor to Connondale Corporation.False (easy)2.The type of decision facing Mario Galasso in the fea
2、tured box, “A Managers Dilemma,” can be described as a nonprogrammed decision.True (moderate)THE DECISION-MAKING PROCESS3.A discrepancy between an existing and a desired state of affairs is an opportunity.False (moderate)4.The first step in the decision-making process is identifying a problem.True (
3、easy)5.The final step in the decision-making process is implementing the chosen alternative.False (moderate)6.It is possible at the end of the decision-making process that you may be required to start the decision process over again.True (easy)7.The price of a particular computer brand is a possible
4、 decision criterion.True (moderate)8.A decision criterion defines what is relevant in a decision.True (moderate)9.The step in the decision-making process that involves choosing a best alternative is termed implementation.False (moderate)THE MANAGER AS DECISION MAKER10.Decision-making is synonymous w
5、ith managing.True (easy)11.Managerial decision-making is assumed to be rational.True (moderate)12.One assumption of rationality is that we cannot know all of the alternatives.False (difficult)13.Accepting solutions that are good enough is termed satisfying.False (easy)14.Managers tend to operate und
6、er assumptions of bounded rationality.True (moderate)15.Managers regularly use their intuition in decision-making.True (easy)16.Rational analysis and intuitive decision-making are complementary.True (moderate)17.A policy is an explicit statement that tells a manager what he or she ought or ought not
7、 to do.False (moderate)18.Programmed decisions tend to be repetitive and routine.True (easy)19.Rules and policies are basically the same.False (moderate)20.Nonprogrammed decisions are unique and nonrecurring.True (moderate)21.Most managerial decisions in the real world are fully nonprogrammed.False
8、(easy)22.Organizational efficiency is facilitated by the use of programmed decision-making.True (moderate)23.The ideal situation for making decisions is low risk.False (moderate)24.Risk is a situation in which a decision maker has neither certainty nor reasonable probability estimates.False (difficu
9、lt)25.An optimistic manager will follow a maximin approach.False (moderate)26.People who have a low tolerance for ambiguity and are rational in their way of thinking are said to have a directive style.True (moderate)27.Decision makers with an analytic style have a much smaller tolerance for ambiguit
10、y than do directive types.False (moderate)28.Individuals with a conceptual style tend to be very broad in their outlook and will look at many alternatives.True (moderate)29.Behavioral-style decision makers work well with others.True (easy)MANAGING WORKFORCE DIVERSITY30.According to the boxed feature
11、, “Managing Workforce Diversity,” diverse employees tend to make decisions faster than a homogeneous group of employees.False (moderate)Multiple ChoiceA MANAGERS DILEMMA31.According to the company profile in ” A Managers Dilemma”, which of the following best describes the type of decision Mark Galas
12、so is faced with in the introduction of his companys new dirt bike?a. programmed decisionb. nonprogrammed (moderate)c. universald. unethicale. orthodox32.All of the following are mentioned as major competitors of Connondale Corporation according to the company profile in “A Managers Dilemma” EXCEPT:
13、a. Yamahab. Suzukic. Harley Davidson (easy)d. Kawasakie. HondaTHE DECISION-MAKING PROCESS33.Decision-making is (simplistically) typically described as which of the following?a.deciding what is correctb.putting preference on paperc.choosing among alternatives (moderate)d.processing information to com
14、pletione.the end result of data collection34.A series of eight steps that begins with identifying a problem and decision criteria and allocating weights to those criteria; moves to developing, analyzing, and selecting an alternative that can resolve the problem; implements the alternative; and concl
15、udes with evaluating the decisions effectiveness is the _.a.decision-making process. (easy)b.managerial process.c.maximin style.d.bounded rationality approach.e.legalistic opportunism process.35.The first step in the decision-making process is which of the following?a.developing decision criteriab.allocating weights to the criteriac.analyzing alternativesd.identif
