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1、Hao: Good morning madam. What can I get you? Jenny: Id like a coffee please. Hao: Certainly madam, what kind of coffee would you like?Jenny: What have you got? Hao: Well we have espresso, cappuccino, latte, skinny latte or americano. Jenny: Goodness me! What a choice! I think Ill have a cappuccino p
2、lease Hao: Here you are. Youll find the sugar just over there. Ling: Would you like something to drink? Jenny: Yes please. Do you have any teas? Ling: Of course we have lots of teas?Jenny: What do you recommend? Ling: What about a green tea or perhaps a jasmine tea? Jenny: Whats this one? Ling: That
3、s Oolong tea its a Cantonese tea. 。 Jenny: Ok, Ill try that. Hao: 早上好您要点什么 Jenny: 我要一杯咖啡。Hao: 您要哪一种 Jenny: 你们都有什么 Hao: 我们有义式浓缩咖啡花式咖啡拿铁咖啡脱脂拿铁咖啡或美式咖啡。 Jenny: 这么多种类! 请给我一杯花式咖啡吧。 Hao: 给您砂糖就在那边。 Ling: 你想喝点什么Jenny: 好的你们有茶吗 Ling: 当然我们有很多。 Jenny: 你给推荐一种吧Ling: 你看绿茶或茉莉花茶怎么样Jenny: 这是什么Ling: 这是乌龙茶-是一种广东茶Jenny:
4、好吧我想试试。问候语:早上/中午/下午好,*先生,*小姐,*女士。Good morning/afternoon/evening, sir/madam. 先生/小姐请问有预定吗? Have you made a reservation, sir/madam? Do you have reservations? 请问您需要一张几人台?/请问一共几个人? How many are there in your party? 请问您喜欢中餐还是西餐? What would you like, Chinese food or Western food? 请问您喜欢点菜还是自助餐?/我们备有自助餐,38元一
5、位。 How would you like your dinner, buffet or a la carte? Weve got buffet and it costs 38 Yuan per person. 请坐 Please take your seats. 请您稍候我马上为您安排。 Please wait for a moment. Ill arrange for you at once. 请先看一下菜单。 Here is the menu. 请一直往前走。 Please walk along this road. 请在这里稍候我为您查询一下。Please wait here a mo
6、ment. Ill check for you. 请向左/右边转您会看到* Please turn left/right and you will see * 我带您过去请跟我来。 Ill lead you there. Step this way, please. 请乘坐电梯/自动扶梯。 Please take the elevator/escalator. 谢谢光临欢迎您再次光临再见明天见 Thank you for coming. Welcome come again. See you./Goodbye. See you tomorrow. 先生/女士/小姐早上/中午/下午好。 Good
7、 morning/afternoon/evening, sir/madam. 请问您喜欢喝哪种茶我们备有红茶绿茶普洱菊花茶和铁观音。 What kind of teas would you like? We have brown tea, green tea, puer tea, jasmine tea and oolong tea. 先生/小姐请用茶毛巾。 Here is your tea/the towel, sir/madam. 我能为您点菜吗 May I take your order now? 请问您用餐时需要些什么饮料 What kind of drink would you li
8、ke with your meal? 请问现在可以上菜了吗 May I serve your dishes now? 请问还需要些什么 What else would you like? / Is there anything else you need? 您的菜上齐了请慢用 Enjoy your dinner. 先生/女士这是您点的酒请问是现在开吗 Here is your drink/wine/beer, sir/madam. May I open it for you now?对不起打扰了请原谅 Excuse me! 我可以撤掉这个盘子吗 Can I take this dish/pla
9、te away? 对不起请再说一遍。 Im sorry, could you say it again? / Pardon? 对不起我没听清请再重复一遍可以吗 Sorry, I havent got it. Could you say it again? 对不起让您久等了。 Im sorry to have kept you waiting. 很抱歉请原谅。 Im sorry. 给您带来不便请原谅。 Sorry to have troubled you. 请问先生/小姐可以上果盘了吗 Excuse me, may I serve the fruit now? 请用水果。 Enjoy the f
10、ruit. 先生这是您的账单。 Here is your bill, sir. 谢谢希望您吃得满意。 Thank you. I hope you enjoy your dinner. 感谢您的光临欢迎您下次再来。 Thank you for your coming. Welcome come again. 谢谢请慢走。欢迎您再次光临 Thank you. Welcome come again. 对不起我们不收小费。非常感谢您 Thanks, but we cant take the tip. Thank you very much. 这是我应该做的。 Its my pleasure! 为您服务
11、我很荣幸 Its my honor to serve you.(总之在处理问题时语气要婉转亲切。) 自助餐您喜欢几成熟的鸡蛋 How would you like the eggs done? 先生/女士您需要盐还是胡椒糖 What would you like, salt, pepper or sugar, sir/Madam? 先生/女士您需要奶油还是番茄酱 What would you like, cream or ketchup sir/Madam? 请问先生我可以清理桌子吗 Can I clean the table, sir? 您认为这个汤可口吗 Do you like this
12、soup? 先生对不起没有不加糖/奶的咖啡。 Im sorry, sir. We havent got the coffee without sugar or milk. 请稍候我将另外给您换一块干净的餐巾。 Please wait for a moment. Ill change another clean towel for you. 点餐 我们有各式批萨/汉堡/沙律。 Weve got all kinds of pizza/hamburger and salad? 餐前您需要一些开胃酒吗/开胃小吃吗 Would you like appetizers before dinner? 圣诞节
13、快乐/新年快乐/新年好 Merry Christmas/Happy New Year! 祝您愉快 Happiness is with you! Caff Mocha 摩卡 Caramel Macchiato 焦糖玛奇朵 Caff Americano 美式 Caff Latte 拿铁 Cappuccino 卡布奇诺 espresso 特浓咖啡 Caramel Coffee Jelly 焦糖吉利 Vanilla Frappuccino香草星冰乐 coffee Frappuccino咖啡星冰乐 mocha Frappuccino 摩卡星冰乐 Frappuccino? Blended Tea 芒果茶星
14、冰乐 Decaf 脱因咖啡 non-fat 脱脂牛奶 【学名】用作商品咖啡的4种 大果咖啡 Coffea liberica 中果咖啡 Coffea canephora 小果咖啡 Coffea arabica 高产咖啡 Coffea dewevrei Coffea是 咖啡树 【英文】coffee 【别名】小粒种又称阿拉伯种 中粒种又称甘弗拉种 大粒种又称利比里亚种 常见的主要有2种Arabica 和Robusta。 在国外,咖啡更是日常生活不可缺少的饮料,咖啡店随处可见,从店内飘出的咖啡香总不禁令人放慢脚步,贪婪的多吸两口。 现在的你正漫步在异国的街道,路旁的咖啡馆使你想享受悠闲的时刻,咖啡因的香味唤起你的浪漫情怀,进去啜饮一杯咖啡吧!(等一下!)心里有个微弱的声音让你却步。真糟糕,老师教的英文,全部留在学校,当你转身要走,那一堆帅气侍者(waiter)和
