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1、商务英语给客户道歉信商务英语写作道歉信我们确保我们的服务过程能方便客人。那么商务英语给客户道歉信该怎么写呢？下面是WT功大家整理的商务英语给客户道歉信，有帮助。商务英语给客户道歉信篇一Dear Mr.LiIt has been brought to my attention that upon checking in at China World Hotel on Jun 2, 1999 Your eperience was one of diffulty. I would like to epress my sincere apoloes for the poor attitude of o
2、ur receptionist when she advised you of the error in your reservation.there is simply no ecuse in her behavior as I assure you that the necessary action gas been taken to rectify the lack of serve you should have receive. Unfortunately there was an error in your reservation regarding your arrival da
3、te.I am unable to identify where the oversight orinated through my investigation however I regret that you were inconvenienced. Mr.Li, I do hope that I can assure you that your negative eperience was an isolated incident, I look forward to weling you back in very near future so that we can restore y
4、our confidence in the product and serve of Shangri-La China World Hotel.Please do not hesitate to contact me directly in business or pleasure bring you back to Beijing. Sincerely,Alfred Zhuang商务英语给客户道歉信篇二Dear Mr.ShuI would like to thank you for choosing the China World Hotel for your recently stay.
5、On behalf of management and staff, please accept my sincere apoloes for the failed to etend your Golden Circle benefits of the King Size bed, golden circle ropriate floor and newspaper.during your stay with us on 01- 08th Nov. As our valued guest, your ments and feedback are of utmost importance to
6、us.Mr.Shu, should you choose to return to our hotel, please let me know and I will ensure that your stay will restore you confidence in the quality serve upon whh the Golden Circle stands. My apoloze once again and thank you for taking time to bring this matter to our attention. We are looking forwa
7、rd to wele you back to hotel again if you would like to ve us chance to correct our mistake. Should you have any inquiries, please feel free to contact me. Kind and best regards. Alfred Zhuang商务英语给客户道歉信篇三Dear Sir or Madam:The Management of China World Hotel wish to etend its sincerest apoloes for th
8、e inconvenience you were caused as we were unable acmodate you on your arrival.This is not the normal manner in whh we handle our guests reservation and we regret any undue inconvenience you were caused as result. We hope you found the acmodation at Beijing international hotel on August 19 to be sat
9、isfactory.We regret that og to your schedule of this visit, you were unable to return to our hotel on the day.Kindly rest assured that we will endeavor to ensure that your future visit to us will be fortable one. Thank you for your kind understanding and we look forward to the opportunity to redeem ourselves y weling you back to China World Hotel soon. With renewed apoloes. Yours Sincerely
