正式商业交流(4)–商业社交礼仪.

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1、精品范文模板 可修改删除撰写人:_日 期:_Lesson FourBusiness EtiquettePart I ObjectivesGuidelines for Prosperous Entertaining and Presentation of Gifts in Business商务社交、接送礼物礼仪Acceptable Public Conduct in North America北美通行的公众社交礼仪与举止Practices on “small talks”掌握轻松会话的技巧Welcome Topics of Conversation初次见面适宜的话题Part II The How

2、-TosGuidelines for Prosperous Entertaining and Presentation of Gifts in Business商务社交、接送礼物礼仪Business breakfasts are common, and can start as early as 7:00 a.m. On weekends, many people partake in brunch, a combination of lunch and breakfast beginning anywhere from 11 a.m. to 2 p.m. Moreover, business

3、 meetings are sometimes held over brunch.Business meetings are frequently held over lunch, which begins at 12:00 noon and sometimes lasts until 2:00 p.m. Lunch is usually a lighter meal, since work continues directly afterward. Additionally, an alcoholic beverage such as wine or beer is sometimes or

4、dered.If you are invited out for a business meal, the host will usually pay. If you are invited out, but your host does not offer to pay, you should be prepared to pay for your own meal.When eating out, the cost is sometimes shared with friends or colleagues, a practice often referred to as getting

5、separate checks, going Dutch, or splitting the bill.If you invite a U.S. counterpart out socially, you must make it clear whether you wish to pay.The fork is held in the right hand and is used for eating. The knife is used to cut or spread something onto a food item. To use the knife, the fork is sw

6、itched to the left hand or is laid down; to continue eating, the fork is switched back to the right hand. But, if you prefer to use the “continental” style of dining, in which the knife and fork are never switched, that is acceptable, too. Unlike some other cultures, its perfectly acceptable to refu

7、se an offer of food or drink; moreover, in most cases, the host probably wont urge you to eat. Many foods are eaten with the hands, so you may want to follow the example of your companions. There are a variety of ways to beckon a server. For example, you can make eye contact and raise your eyebrows,

8、 briefly wave to get his or her attention, or mouth the word for what you want such as water or coffee. To call for the check, you can make a writing gesture or mouth the word check, please.It is not considered rude to eat while walking down the street.Business gifts are often presented after the de

9、al is closed. In most situations, gifts are usually unwrapped immediately and shown to all assembled. If you receive a Christmas gift, however, you may be asked to wait until Christmas Day to open it.In many cases, the best gifts are those that come from your country.You may not receive a gift in re

10、turn right away.During the Christmas season, gifts are exchanged. For your business associates, you can give gifts such as useful items for the office, liquor or wine.When you visit a home, it is not necessary to take a gift, although it is always appreciated. Flowers, a potted plant, or a bottle of

11、 wine can be good gift choices.Taking someone out for a meal or other entertainment is another popular gift.Gifts for women such as perfume or clothing are usually inappropriate because they are considered far too personal. Gifts for children are often a thoughtful and appreciated gesture, but take

12、into account the values of the parents. For example, some parents might object to your giving a toy gun or a violent video game to their child. Acceptable public conduct适宜的公众社交礼仪与举止Smoking is not as commonplace and is subject to restrictions in most public places. Before smoking, the best policy is

13、to ask if anyone minds, or wait to see if others smoke. Restaurants often have a section where smoking is permitted; many hotels designate rooms as smoking and non-smoking.A handshake is the customary greeting for both men and women, although you should wait to see if the woman offers her hand.Apart

14、 from greeting close family members or friends, Americans tend to refrain from greetings that involve hugging and other close physical contact. For the most part, they are unreceptive to being touched during conversation and other social situations.The standard space between you and your conversatio

15、n partner should be about two feet. Most U.S. executives will be uncomfortable standing at a closer distance. Direct eye contact conveys that you are sincere, although it should not be too intense. Certain ethnic groups will look away to show respect.Friends or acquaintances of the same sex generall

16、y do not hold hands.To point, you may use the index finger, although its impolite to point at another person.To beckon someone, wave either all the fingers or just the index finger in a scooping motion, with the palm facing up. To show approval, there are two common gestures: the O.K. sign, formed by making a circle of the thumb and index finger, and th

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