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1、英文简历(客户服务代表)CUSTOMERSERVICEREPRESENTATIVE(Sales)SandyLin15/F,TOWER2,BRIGHTCHINA,BUILDING1,BEIJING.SUMMARYOFQUALIFICATIONSDemonstratedabilityintheprovisionofsalessupportservices.Includesestablishmentoftheclientbase,extensivecustomerservicing,telemarketing,coldcallingandsalesterritorydevelopment.Consi
2、stentlymet/exceededsalesgoalsandinstitutedsalesprograms;salesincreasedfrom$8to$25million.Thoroughknowledgeofmanagementproduction;assuretimelyandaccuratepresentationofgoods;adeptatcoordinatingdeliveryprocesses,organizationofdeliveryschedulesandmonitoringdeliverypersonnel.Extensiveexperienceinfacilita
3、tingoperationalprocedures,Respondtocustomercomplaints;resolveproblemelements;interactwithcreditdepartmenttoascertaincustomeraccountstatus.Handlesourcingofvendors,contractnegotiation,purchasing,correspondence,accountadjustmentsandinventorycontrol.Exceptionalcommunication/interpersonalandorganizationa
4、lskills.EXPERIENCE1989-PresentOXBRIDGE,INC.Interfacewithmerchandisingpersonnel,atalllevels,andprovidetechnicalinformationoncompanyproductsandservices.Interactwithcustomers,providingadviceintheselectionofproducts.Monitorproductiontoensurerealizationofcustomerspecifications.Collaboratewithcontractingm
5、erchandisersforcontractnegotiationonsupplies.Conductextensivematerialscostingprocesses.Coordinatedeliveryschedulesandmonitordeliverypersonnel.OrganizepromotionaldemonstrationactivitiesforhomeandHewYorkmarketingoffice.Respondtoandresolvecustomercomplaints.Manageofficeoperationsandproducecorrespondenc
6、e.Controlstockandconductpurchasingprocedures.Assistsalesdepartmentinestablishingclientbase/salesterritories.EDUCATION1993-PresentPROPHETJUNIORCOLLEGEAssociateDegreeProgramComputerOperationsProgram:Lotus1-2-3,DatabaseIII,Typing,Word-processing(Multimate),BusinessMath,SpeechCommunication,IntroductiontoComputersandEnglishComposition.NoticeBackgroundsummaryaccentuatescandidatesacquiredprofessionalskillsandimpressivetrackrecord.Listingrelevantcoursesaddsweighttocandidateseducationalcredentials.
