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1、Test 3READING AND WRITINGPART ONEQuestions 1-5 Look at questions 1-5. In each question, which sentence is correct? For each question, mark one letter on your Answer Sheet. 1Goods will be despatched to you on receipt of payment in full. A You must pay the whole amount before goods are sent. B You nee
2、dnt pay in full until your goods arrive. C Your goods will be sent when you have paid a deposit.2 A The engineer was called because of a problem with equipment. B Staff should tell the engineer about any equipment problems they have found. C The manager wants to know before Friday about problems wit
3、h equipment. 3Creaseys Office Support A broad range of small business services provided by a workforce with bined experience of over 45 years. Tel: 01358 782323 A Creaseys, a small pany, wishes to bee partners with a more experienced organisation. B Creaseys is bining with other small businesses to
4、provide a variety of office services. C Creaseys offers the services of its skilled personnel to small panies. 4Maria, Enclosed is the schedule for this years training days. If you cant manage any of them, contact John. What should Maria do? A Notify John of the training days she might miss. B Infor
5、m John about the schedule for his training days. C Ask John how to arrange her training schedule. 5DFN Motors to extend its Michigan assembly plant next year-600 new jobs Recruitment and training to start January CLICK HERE FOR FULL STORY A A car pany is increasing the capacity of its factory in Mic
6、higan. B The staff at a car factory in Michigan will increase to 600 people. C A car factory in Michigan is training recruits to start work in January.PART TWOQuestions 6-10 Look at the list below. It shows a list of articles in a business journal. For questions 6-10, decide which article each perso
7、n on the opposite page should read. For each question, mark the correct letter on your Answer Sheet. Do not use any letter more than once. CONTENTS A Bank charges on currency exchange: are you getting the best deal? B Career ladder: executive employment opportunities C Branding: re-inventing your pr
8、oduct D Setting up staff retirement schemes E Which policy can best protect your premises against damage or theft? F Getting out of the red: reducing overheads G Transport issues-how they affect your business H Exporting your brand-how to achieve this6Mesut Akman runs a successful cycle-manufacturin
9、g business and wants to sell some established product lines to overseas markets. 7Lena Feldt needs to pay off debts and cut costs at the executive employment agency where she is a senior manager. 8Janice Carter, PA to the Chief Executive at Central Bank, is looking for an insurance deal to cover pan
10、y property. 9Michael Kaminski wants to organise pensions for part-time employees in the advertising pany where he is Head of Human Resources. 10Nicolas Perez, owner of an insurance pany, wants to change his panys image to attract more customers in the domestic market.PART THREEQuestions 11-15 Look a
11、t the chart below. It shows a manufacturing panys expenditure on recruitment and training, and its production levels over a ten-year period. Which year does each sentence describe? For each sentence, mark one letter on your Answer Sheet. Do not use any letter more than once. Expenditure on recruitme
12、nt and training, andnumbers of units produced11A drop in expenditure on both recruitment and training resulted in a decline in the number of units produced. 12Production dropped sharply this year, even though the training budget saw an increase on the previous year. 13Despite the fact that spending
13、on recruitment and training increased only slightly, output experienced a significant upturn. 14Fewer units were produced than the previous year, even though levels of recruitment spending were maintained, and the training budget was only slightly cut. 15In this year, the amount spent on training we
14、nt up again, and production rose more steeply than at any other time during the period.PART FOURQuestions 16-22 Read the report below about a talk on Customer Relationship Marketing . Are sentences 16-22 on the opposite page Right or Wrong? If there is not enough information to answer Right or Wrong
15、, choose Doesnt say. For each sentence , mark one letter on your Answer Sheet. CRM-Marketing in the 21st century With over 1,000 published newspaper articles, three successful books and his current job as Chairman of his own marketing consultancy, Swan Partners, Richard Swan is well qualified to lecture on marketing. At the industrys recent annual conference, he focused his talk on Customer Relationship Marketing . According to Swan, existing customers are between three and eight times more likely to buy than a non-customer with th
