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1、.Management Information Systems,12e (Laudon)Chapter 1Information Systems in Global Business Today1)Internet advertising is growing at approximately 10 percent a year.2)互联网广告每年增长约10% 。Answer: TRUEDiff: 3Page Ref: 6AACSB: Reflective ThinkingCASE: ContentObjective: 1.13)Developing a new product, fulfil
2、ling an order, and hiring a new employee areexamples of business processes.4)开发新产品, 完成订单, 雇佣新员工是业务流程的例子。Answer: TRUEDiff: 1Page Ref: 11AACSB: Reflective ThinkingCASE: ContentObjective: 1.33) A fully digital firm produces only digital goods or services.全数字公司只生产数码产品或服务。Answer: FALSEDiff: 2Page Ref: 11
3、AACSB: Reflective ThinkingCASE: ContentObjective: 1.14) A business model describes how a company produces, delivers, and sells a product or service to create wealth.Answer: TRUEDiff: 1Page Ref: 13AACSB: Reflective ThinkingCASE: ContentObjective: 1.35) Information technology (IT) consists of all the
4、hardware that a firm needs to use in order to achieve its business objectives, whereas information systems consist of all the software andbusiness processes needed.Answer: FALSEDiff: 2Page Ref: 15AACSB: Use of ITCASE: ContentObjective: 1.3.6) Computers are only part of an information system.Answer:
5、TRUEDiff: 1Page Ref: 17AACSB: Use of ITCASE: ContentObjective: 1.37) Information systems literacy describes the behavioral approach to information systems, whereas computer literacy describes the technical approach.Answer: FALSEDiff: 1Page Ref: 17AACSB: Use of ITCASE: ContentObjective: 1.38) The dim
6、ensions of information systems are management, organizations, and information technology.Answer: TRUEDiff: 2Page Ref: 18AACSB: Reflective ThinkingCASE: ContentObjective: 1.39) Knowledge workers assist with paperwork at all levels of the firm. Answer: FALSEDiff: 1Page Ref: 18AACSB: Reflective Thinkin
7、gCASE: ContentObjective: 1.210) There are four major business functions: Sales and marketing; manufacturing and production; finance and accounting; and information technology.Answer: FALSEDiff: 1Page Ref: 18-19AACSB: Reflective ThinkingCASE: ContentObjective: 1.211) In order to understand how a spec
8、ific business firm uses information systems, you need to know something about the hierarchy and culture of the company.Answer: TRUEDiff: 2Page Ref: 19-20AACSB: Analytic SkillsCASE: AnalysisObjective: 1.3.12) Business processes are logically related tasks for accomplishing tasks that have been formal
9、ly encoded by an organization.Answer: FALSEDiff: 2Page Ref: 19AACSB: Reflective ThinkingCASE: ContentObjective: 1.313) A substantial part of management responsibility is creative work driven by new knowledge and information.Answer: TRUEDiff: 1Page Ref: 20AACSB: Reflective ThinkingCASE: ContentObject
10、ive: 1.214) Intranets allow firms to work easily with third-party suppliers and vendors. Answer: FALSEDiff: 2Page Ref: 21AACSB: Use of ITCASE: ContentObjective: 1.215) An IT infrastructure provides the platform on which the firm can build its information systems. Answer: TRUEDiff: 1Page Ref: 21AACSB
11、: Use of ITCASE: ContentObjective: 1.316) UPSs use of Web-based tools that allow customers to embed UPS functions such as tracking and cost calculations into their own Web sites was an information systems solution used to achieve customer intimacy.Answer: TRUEDiff: 3Page Ref: 13, 22AACSB: Analytic S
12、killsCASE: AnalysisObjective: 1.217) Studies have consistently shown that firms who invest greater amounts in information technology receive greater benefits than firms that invest less. Answer: FALSEDiff: 2Page Ref: 26AACSB: Use of ITCASE: ContentObjective: 1.418) Government and private sector stan
13、dards are examples of complementary social assets.required to optimize returns from IT investments.Answer: TRUEDiff: 2Page Ref: 27AACSB: Reflective ThinkingCASE: ContentObjective: 1.419) A firm that invests in efficient business processes is making an investment in organizational complementary asset
14、s.Answer: TRUEDiff: 2Page Ref: 27AACSB: Reflective ThinkingCASE: ContentObjective: 1.420) The behavioral approach to information systems leaves aside technical solutions to instead analyze the psychological, social, and economic impacts of systems.Answer: TRUEDiff: 2Page Ref: 29AACSB: Reflective ThinkingCASE: ContentObjective: 1.321) The six important busin
