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1、Ten Usbilit HesicsbyakobNielsenTese ar tenenelprnciples o s interfac deign.hy are caled heurticsbcausethy are moe n thentur o rules oumb ha specifusaility guidelies.Visbty of syste tatus让顾客对系统状态有直观的理解Th system sholwys eepusers inrmed abut whis gng on, troug poprieeedc wihnreasnal te.Match betwen sst
2、e andth real wrld系统应当对真实世界进行映射he sysem shoul peathe seslnguage, wtwrds,hrass and oncepts familiar ot ser,rathet sytem-orintedters Follo lorl coentions, mang inrmin pear n naral anogia orderUercontlad fred顾客控制和自由度sersften cooesstem functions bmistkend ileed clealy marked emegey exit toleve th unwaed
3、tatewihut hvng o gorough aextened ialoue Sup udon red.Conisencand sandar一致性和原则化Ues shud nt have to wodrhether diffnwrds, ituaions, o atio meah a t Fow plaform convnions.Error peention容错性ven beter than goo erro meages a careful desig which reets prblemfrmourring in the first pce. ith elimiateerror-ro
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5、appropriat.Flelity and efficencyof s使用的高效与灵活Acceeraors- nseen y the nvce user - ofen speed u the ieractio f te xer us suh thathsytm a atert both nxperiene andexperienc users Allow uss otailorfrqent ations.Aesthticand minialist deign美观并简洁Dalogue shoul not continiforationwich i rrelevant or rael neede
6、. Eery trunt of inmatin in dilogue ompees with he relevntnitsooraion ad diminestherrelative ibiy.Helpusers reognize, iagnse, n recoverfrom error有助于顾客结识错误、判断错误并从错误中恢复Eror essasshou beexpresedn painlnage(o ode）,ecisel indicathe roblem,and osructivey ugges solin.Hl and doumtati提供协助和文档Een uitsbter ifth
7、sytem n beuse wiout doumentaton, it my be necessry to provdehlpadcumnation.An suh inormationsld eay to se, focuse nhe uses task, listcocret tepso e carrieot， ndno beoo lageriiallydeope the eursics fhuristic eaioni claboration ihRolf ch i 1990 Molichand een 990； esn and Molih 1990. I sine efind the h
8、euisicbdoafacto aalysis of 4 usabiy prls iesen14a toderiveaset f heuristcs withmaximm expanatry power, resuln tis rvised se of uristics Niesn 1994b.UpdedFindinsl presnt mynewes usailit guides nt torial Fndamenta Guiein for Web Usabilityat thUsability Wek conerencin LasVeas and erlin.Thconfeencealo i
9、cls aful-day ourse n othermetod beond useresinee Alo: ruce og Tognazin lis ofac prciples for interfaceesign. hlisi sigty toolog orurstic evaluation busevs a useu chcklst. Exmlesof te10heurisic in Web lations. The 1usbity huistispplied to everyday ife(just for fn). Full to,37 usblitygieines（acos mlip
10、le rports).References olc, R., n else, J.(1990) Irving ahua-compuer dialo,Comuniaion o theCM33，3 (ch), 338-38 Nilsen,J, and olih,R.（1990） Hurisc evlutonrinrfaces,ProcAM CH9 Con.（Seat,A, 1-5Al), 249-56. Nielsen, J. （94a) Ehningthe exantor power fsbiiy heuristics.roc. AC HI94 Con.(Boston, M， ril 24-28), 12-158. Nen, (994b) euristic eution. In Nlsen, J.，and ack, .L.(Eds.),UsabiliyIspecon ehos， Joh Wiley o， ew York， N.
