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1、酒店文员英文简历模板SandyLin15/F,TOWER2,BRIGHTCHINA,BUILDING1,BEIJING.OBJECTIVE:Tocontributedevelopedcustomerrelationsandadministrativeskillstoachallenginginahotel.SUMMARYOFQUALIFICATIONS:Developedinterpersonalskills,havingdealtwithadiversityofclients,professionalsandstaffmembers.Detail-andgoal-oriented.Funct
2、ionwellinhigh-stressatmosphere.KnowledgeableonbothEECOandAPTECcomputerssystems.CAREERHISTORY1992-PresentTHEOLIVERHOTEL,Whitewater,KSHotelClerkResolvedguestsneeds.ControlledreservationinpututilizingEECOcomputersystem.Handledincomingcalls.Maintaineddailyreportsinvolvingreturnguests，corporateaccounts,a
3、ndsuiterentals.Inspectedrooms.1988-1991WALDENHOTEL,Walton,KSHotelClerkTrainedpersonnel.Handledtelephone,internationalfaxandtelexbookings.Maintaineddailyandmonthlyreportstrackingdemandsandguaranteedno-showbilling.UtilizedAPTECcomputerforinputtinggroupbookingandlists.1986-1987WALDENHOTEL,Walton,KSSale
4、sAssociateAssistedcustomers.Maintainedstock.Opened/closedshop.Trackedbestsellingnovels,andmaderecommendationstocustomers.1983-1985BETHELCOLLEGE,NorthNewton,KSSecretaryResponsibleforgeneralclericalduties.Resolvedinquiries.Assistedinlocatingguestspeakers.EDUCATIONBETHANYCOLLEGE,Lindsborg,KSBachelorofScience;Sociology,1983PREFERENCESFurnisheduponrequest.Candidatescustomerrelationsandadministrativeskills,essentialinthehotel/hospitalityfield,areemphasizedthroughouttheresume.Educationisde-emphasizedbecausecandidatesworkhistoryisstrong.
