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1、Coffee Shop服务英语实战对话专业版2013-10-21点击右边 HOTELENGLISHScene 1 - Breakfast:S: Good morning, Welcome to Coffee Garden, Sir/Madam.What would you like to have?早上好,欢迎光临咖啡苑。您想吃点什么吗,先生/女士?C: I would like some eggs.我想吃一些鸡蛋。S: How would you like the eggs to be cooked, fried egg, scrambled eggs,poached eggs or boi
2、led eggs,Sir/Madam?您要煎蛋,炒蛋,波蛋亦或煮蛋,先生/夫人?C: I would like fried eggs.我要煎蛋S: How would you like theeggs to be fried, sunny side up or over easy, Sir/Madam?双面煎还是单面煎?C: Sunny side up please.单面煎S: There are some condiments such as bacon, ham, sausage and mushroom,pepper,tomato, which would you like to ser
3、ve your eggs?这里有一些配料如烟肉,火腿,肠仔,蘑菇,番茄和菜椒,您要哪些来配鸡蛋呢?C: Only mushroom please.就要蘑菇吧。S: Please wait a moment, it will be ready in a few minutes.请稍等,几分钟就好。C: Thank you.谢谢S: Your sunny side up fried eggs is ready, Sir/ Madam.这是您的单面煎蛋。C: Thank you.谢谢 S: Is there anything else Ican offer, Sir/ Madam?还需要点别的什么吗
4、?C: No, thank you.不,谢谢。 Scene 2 - Breakfast:C: Please cook the eggs for me.请帮我做一份鸡蛋。S: How would you like the eggs to be cooked,fried egg, scrambled eggs,poached eggs or boiled eggs, Sir/Madam?您要煎蛋,炒蛋,波蛋亦或煮蛋,先生/夫人?C: I would like the eggs to be boiled.我要煮蛋S: How many minutes would you like your eggs
5、 to be boiled, Sir/Madam?请问煮多少分钟?C: 5 minutes.5分钟,煮老点。S: Would you like some bacon, sausage, ham or vegetable to serve the eggs?您要烟肉,肠仔,火腿或蔬菜来配鸡蛋吗?C: Please give me bacon, mushroom andtomato.请给我烟肉,蘑菇和番茄。S: Please wait a moment, or shall I deliever it to your table once it is cooked?请稍等,或者煮好后我帮您送到您的座
6、位上好吗?C: Thank you, please.好的,谢谢S: My pleasure, Sir/Madam.很容幸。S: Here is your boiled eggs, 5 minutes,please enjoy, Sir/ Madam.这是您的煮蛋,5分钟,请慢用。C: Thank you.谢谢。Scene 3 - Noddle Station:S: What would you like to have, Yellownoodle, flat rice noodle,rice noodle or egg noodle, Sir/Madam?您想吃黄油面,河粉,米粉还是蛋面,先生
7、/女士?C: I would like flat rice noodle.河粉。S:There are some variety of condiments for the noodle, such as braised beef brisket and tendon, pork knuckle, fish cake,., what would you like to have, Sir/Madam?有很多汤面的配料,如牛腩牛筋,猪手,鱼饼等,您选哪样呢?C: Please give me pork blood, beef ball andchinese lettuce.请放一些猪血,猪肉丸和
8、青菜。S:Would you prefer light soup or hot soup, Sir/Madam?您要清汤还是辣汤呢?C: Light soup please.清汤。S: Please wait a moment, it will be ready ina few minutes.请稍等,几分钟就好。C: Thank you.谢谢。S: Here is your noodle soup, please enjoy,Sir/Madam.这是您的汤面,请慢用。S:Is there anything else I could offer, Sir/ Madam?您还需要点别的什么吗?C
9、: No, thank you.不了,谢谢。Scene 4 - Carving Station:C: Excuse me, I would like some roast meat.打扰,我想吃点烤肉。S:There are roasted beef, fish and lamb, and there is roast suckling pig, what can I offer, Sir/Madam?有烤牛肉、鱼肉和羊肉,那边还有烤乳猪,您喜欢哪样呢?C: Which will be delicious?哪种比较好吃些。S: All of them are very delicious, i
10、f you dont like pork, would you be interested in the roasted lamb?都不错,如果您不喜欢猪肉的话,喜欢烤羊肉吗?C: No, I dont like lamb.不,我不喜欢羊肉。S: May I suggest roast fish to you? It is healthy, high protein but low fat.烤鱼怎么样,健康,高蛋白低脂。C: Thats great.好吧。S:It may take several minutes, shall I deliever it to your table once
11、it cooked,Sir/Madam?可能需要几分钟烤。烤好后我帮您送到您的位子上好吗?C: Thank you.谢谢。S: You are welcome.不客气。 Scene 5 - Japanese Station:S:Good evening, Sir/Madam. Would you like some sushi and sashimi?晚上好,先生/女士。试一下寿司和刺身吗?C: Please give me three pieces of Sushiroll, and tuna sushi.请给我三个寿司卷,还有吞拿寿司。S:Certainly. Please enjoy y
12、our meal. May I recommend the sashimi to you?There are tuna, salmon, surf clam and octopus available, Sir/Madam?当然可以。请享用。我可以推荐一些刺身给你好吗?我们有吞拿鱼,三文鱼,北极贝和八爪鱼。C: Surf calm sashimi please.北极贝好了。S: All right. Just a minutes please.好的,请稍等。S: Here you are,Sir/Madam. Please enjoy your meal.好了,请享用。C: Thanks.谢谢
13、。S:My pleasure, Sir/Madam?很容幸,先生/小姐。 Scene 6 - Seek for help:C: Excuse me.打扰一下。S:How may I help you, Sir/ Madam?有什么可以为您效劳吗?先生/女士。C:May I have a soup with vermicelli noodles?我想要一碗细汤面,行吗?S:I beg your pardon, Sir/ Madam. Could you please repeat once more?抱歉,您能再说一遍吗?C: I would like vermicelli noodles so
14、up.我想要一碗细汤面。S: Im very sorry, Sir/Madam, I dont understand, just a moment please,I will call my manager to help you right away.非常抱歉,先生/女士,我听不懂,请稍等,我立刻叫我的经理来帮助您。 Scene 7 - Suggest:C: Excuse me.打扰一下。S:How may I help you, Sir/ Madam?有什么可以为您效劳吗?先生/女士。C:Do you have fish congee available?我想要一碗鱼片粥,有吗?S: I
15、am sorry, Sir/ Madam. The fish congeeis not available at the moment, may I suggest the prawn congee, it is very delicious.How about having a bowl of prawn congee for you?很抱歉,鱼片粥暂时没有,要不要试一下虾粥,味道很不错。给您盛一碗?C: Thats right.很好。S:There are some condiments here, how about some spring onion?这里有一些配料,来点葱花好吗?C: Yes, please.好吧,来一点。 Scene 8 - Complaint:C: