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1、酒店英文致歉信4篇 在当下社会，须要写致歉信的场合特别的.多，致歉信在写作上具有肯定的格式要求。大家知道致歉信的格式吗？下面是我整理的酒店英文致歉信4篇，欢迎阅读，希望大家能够喜爱。 酒店英文致歉信 篇1Dear customer,Please accept my sincere apology for the inconvenience that I caused you by adding the extra visiting without your permission.I had no intention of intruding on your personal life. In
2、China, arranging interesting leisure activities for visitors is a common way to show welcome. However, as your receptionist, I should have realized that you are inclined to regard your private time as an inviolable treasure and hate to be harassed by unplanned matters.Im really sorry that I didnt ch
3、eck with you before making such incomsiderate arrangement .All I can say is that it wont happen again. Sincerely,酒店英文致歉信 篇2敬爱的客人：您好!首先请允许我对您遇到的预定没有房间的问题给您带来的不便致以真诚的致歉。由于近来客人较多，客房惊慌，导致有些客人无法入住，我们深感愧疚。我们可以介绍您去与我们同等档次的酒店，还有不知您方不便利把您的姓名和联系方式留下，假如有了房间我们会在第一时间通知您并免费接您回来，为了表示我们的歉意，我们确定在您入住时给你肯定折扣折并免费供应早餐。祝
4、您过得开心!XXX酒店20xx年x月x日酒店英文致歉信 篇3Dear customer,I am the GM of the hotel.I am sorry to hear you are not pleased with us.First let me thank you for your coming to our hotel.You are a friendly and polite customer.Second,I would like to make an apology to you for our bad service. A few days ago you went to
5、 our hotel.When you got there,our waiters didnt help you with the baggage quickly,which you had complained about for many times.As soon as I knew about that,I felt very angry.How can we do that for customers?Now I am glad to tell you that something has been done . The waiters who were on duty that d
6、ay have been criticized.They have made a promise that would not happen from now on.So I hope you can forgive us and come to our hotel again. As we know,customer is the God.If you have any questions or suggestions,please call us anytime anywhere. Thank you again.酒店英文致歉信 篇4Mr. Ulrich Niemann.DirectorP
7、eople-People Exchange Co.Dear Sir or Madam: Friday 22nd SeptemberMany thanks for your fax dated 7th September address to General Manager concerning the problems you experienced during your last visit from 29th-30th August. Mr. Ford, our General Manager is away on leave at present and therefore I hav
8、e taken the liberty of replying to you on his behalf.Mr. Niemann, please accept our sincere apologies for the problems you have experienced - our policy, which you were unfortunately wrongly informed as a newnpolicy, stands that those Golden Circle members who are eligible for upgrades may book thro
9、ugh any channel, subject of course to room availability. I have subsequently taken appropriate steps to ensure that none of our other eligible Golden Circle guests are similarly inconvenienced in future.I have also noted your comments concerning our housekeeping Staff and their lack of English and b
10、asic courtesy and I assure you that we will be intensifying our training efforts in both those areas in an effort to improve our standards.It is only through feedback such as your own that we can judge ourselves honestly and enhance the overall experience for you, our valued guest and therefore I th
11、ank you for taking the time to put pen top paper.We are normally very proud of the service which we offer at China World, and thus, in an effort to redeem ourselves, we would like to offer you one nights complimentary accommodation when next you visit Beijing. To this end, I would be grateful if wou
12、ld contact me personally and I will gladly make the necessary arrangements on your behalf along with any specific requirements you may have.My apologies once again and I look forward to welcoming you back to China world Hotel in the near future.RegardsAlfred ZhuangFront Office Manager本文来源：网络收集与整理，如有侵权，请联系作者删除，谢谢！第1页 共1页第 1 页 共 1 页第 1 页 共 1 页第 1 页 共 1 页第 1 页 共 1 页第 1 页 共 1 页第 1 页 共 1 页第 1 页 共 1 页第 1 页 共 1 页第 1 页 共 1 页第 1 页 共 1 页
