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1、空运货代英文沟通常用句式中文一、询价，议价1、由于航司有毛重最低限制，最低毛重要达到45公斤才能使用45级别价格。Thecarrierhasminimumgrossvolumerequirements,onlyshipmentswithgrossweightof45kgormorecanreceive45kg-levelprices.2、如果此票货物有时效要求，建议走KA（港龙）有较快的服务。Ifthisshipmentistimelimited,werecommendusingKAexpressservice.3、目前，CV有提供促销价格，且价格便宜，请考虑是否改安排CV。CVhasrele
2、asedpromotionalpricing,withcheapprices,sopleaseconsiderwhetheryouwanttochangetoCV.4、本报价仅基于此货型，如果货型有变动请重新确认价格，谢谢！Thisquoteisbasedonthesetypesofgoods.Ifthereareanychangesinthetypesofgoodsbeingshipped,pleasere-confirmpricebeforeshipping.5、由于市场空运价格都是经常变动的，请出货前再重新确认价格/航司无法提供有效期这么久的特价，请知悉，谢谢！5Sinceairfrei
3、ghtpricingchangesregularly,pleasedoublecheckthepricebeforeshipping.Thecarriercannotprovideextendedspecialpricesforsolong.Thankyou.6、由于最近市场比较旺，舱位比较紧张，请尽快确认并授权以便我司订舱。Asthisisanairshippingpeakseason,spaceisrelativelylimited,sopleaseconfirmandauthorizetheshipmentasearlyaspossiblesothatwecanbetterensurey
4、ourbooking.7、请帮忙确认并提供最优惠的目的港费用，包括清关费和递送费等其他费用。Pleasehelpmebyconfirmingthebestavailablepricingatthedestinationport,includingcustomsclearancefees,courierfees,andothers.8、客人并没有提供具体的提货地址，请帮忙提供该城市各个地区的提货价格，谢谢。Theclientdidntprovideadetailedpickupaddress,pleaseprovidemewithpricesforpickupineachdistrictinth
5、ecity.9、客户没有提供具体的货物重量，请帮忙按公斤级别报价，谢谢。Theclientdidntprovideaspecificweightofthegoods,pleaseprovideapricingschemelistedbyweightbreaksinkg.10、客户告知提货地址有变动，如下所示，请帮忙确认提货费是否有变，谢谢。Theclienthasinformedusthattheintendeddestinationhaschanged.Basedonthenewdestination,pleaseconfirmwhethertherewillbeanyconsequentc
6、hangeinprice.11、12、二、1.2.3.4.5.6.7.8.请告知您的目标价格，我们会重新再和航司申请看看是否还能降低价格。Pleasetellusyourtargetprice,andwewillgetintouchwiththecarrieragaintoseeifanyfurtheradjustmentinpriceispossible.请和收货人确认我们是否有机会报价和合作。Pleaseconfirmwiththeconsigneewhetherwecangivethemaquoteandhaveachancetocooperate.货物操作起运港：发货人反馈由于货款收货
7、人还没付所以还不能发货给我们。a)Theshipperreportsthattheconsigneehasnotyetpaidforthegoods,andassuch,thegoodscannotyetbesent.发货人不愿意提供清单和发票，请找收货人要此单据。a)Theshipperisnotwillingtoprovideuswithanpackinglistandinvoice,pleasecontacttheconsigneeforthisinformation.货物进仓后，前5天是免仓储，第6天开始产生仓储费。a)Aftergoodsenterthewarehouse,thefi
8、rst5daysarefreeofcharge.Storagefeesarecountedstartingfromthesixth(6th)day.发货人告知此票货会先出一部分，短装那部分下次出运。a)Theshipperhasstatedthattheywillfirstsendonlypartoftheshipment,andsendtherestthenexttimethereissparespace.由于此票货物托盘高度超过160CM，航司接不了。a)Sincepalletsonthisshipmentexceed160cminheight,thecarriercantacceptit
9、.由于此货毛重不足45公斤，需要加垫板，垫板费USD50/shpt。a)Sincethegrossweightofthisshipmentislessthan45kg,itrequiresapallet,whichcostsUSD50.航司网站没有显示数据是因为我们还没有把货交给货栈，目前货物还在我们仓库，等我们操作团队把货物交给货栈后，网站才会有具体的信息。a)Thereasonthatyourshipmentinsformationisntdisplayingonthecarrierswebpageisbecausewehavenotyettransferredthemfromourwar
10、ehousetotheirterminal.Pleasewaitforouroperationsteamtotransfertheshipmentfortheinformationtoupdate.由于此票货比较大，会被分批出运。a)Becausethisisarelativelylargeshipment,itwillbedividedintosmallershipments.9. 由于货物已经进仓，无法改订其他航司，如要改订航司还需申请退仓，会产生退仓费等额外费用。a)Thegoodshavealreadyenteredtheexportsupervisedwarehouse.Ifyouw
11、ouldstillliketochangecarriers,youmustfirstapplyforwithdrawalofgoods,whichwillresultinanextrawithdrawalfee.10. 很抱歉通知您，此票货被海关查验赶不上预计的航班。a)Weresorrytoinformyou,thisshipmentisbeinginspectedbycustoms,andwillnotmakethescheduledflight.11. 货物放行后，会第一时间通知您。a)Wewillnotifyyouassoonasthegoodsarereleased.12. 很抱歉告
12、知您，由于最近舱位紧张，航司承载量限制，此票货物被拉货，二程延误到4月25日的航班。请查收附件航司解释函。Weresorrytoinformyouthatduetolimitedairfreightspace,thecarrierhaspostponedyourshipmenttothesecondlegonApril25.Pleasefindattachedanexplanatorynotefromthecarrier.13. 我们会尽我们一切所能盯紧航司尽量不分批到目的港。a)Wewillwatchthisshipmentascloselyaspossibletomakesuretheca
13、rrierdoesntdivideitintobatches.14. 我们会盯紧此票货物，更新状态给您。a)Wewillwatchthisshipmentcloselyandkeepyouupdated.15. 我们已经对航司投诉，要求索赔，有消息，会通知您。a)Wehavealreadycomplainedtothecarrierrequestingcompensation.Wewillupdateyouasinformationbecomesavailable.中转港：1. 在迪拜中转港，如果遇到查验，会产生额外的USD50费用。a)FortransfersinDubai,ifgoodsa
14、reinspected,thereisanadditionalUSD50fee.2. 十分抱歉给您带来麻烦，若造成不便，还请见谅！a)Wereverysorryforanypotentialinconveniencecaused.目的港(主要针对空运进口业务)：1. 此票提货地址如下，货物已经备好，请帮忙选择就近的机场安排航班，并尽快反馈航班信息，谢谢。a)Thegoodsarereadytobepickedupattheaddressbelow.Pleaseselectanearbyairportandarrangeaflight,andinformusassoonaspossible,th
15、anks.2. 此票是CIF条款，到货后我司把随机资料换单给收货人指定的报关行，后续清关和提货并不是我司的责任范畴，因此无法反馈提货时间和派送时间。a)ThistermsofthisshipmentisCIF.Onceithasarrived,ourcompanygivestheairwaybillandallotherdocumentstothecustomsbrokerdesignatedbytheconsignee,afterwhichtheprocessisoutofourhands.Assuch,wehavenowaytogiveyoufeedbackonthepickuptimeo
16、rdeliveryschedule.3. 此票我们正在进行清关的动作，但是收货人提供的资料不齐全，我们还在沟通当中，请知悉。a)Wearecurrentlyprocessingthecustomsforthisshipment,howevertheconsigneehasnotprovidedalltherequiredinformation.Pleasebeinformedthatweareintheprocessofnegotiatingwiththem.4. 货物到港后我们没有权限去航司货栈拍照，只有遇到海关查验时，我们可以接触到货物并拍照，否则只能等到放行后我们到货栈提货时，才能拍照。a)Wearenotauthorizedtotakephotosofgoo
