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1、大体情景就是买了个东西（MP3），第二天就坏了，A的朋友B陪A 一起去退货， 结果售货员支支吾吾一直不肯退，最后叫出来经理依然支支吾吾，然后 B 佯装 打 315求助，经理才给退了货。后面四句加了个 joke 就是中间打的不是 315而 是 10086.情景：A bought sth yesterday in the Buynow Mall（百脑汇），but it doesn t work now.At this time, As friend B is coming.B: Good morning, A.A: Good morning, B， what did you do yesterda
2、y， I was planning to ask you for helpi ng me to buy the MP3 B: That s what I m going to ta l ki n g， ahbowu t d o you like your new MP3,Ialso want to buy a new one.A: Don t mention it. It worked very well yesterda， ybut now it doesnt work.B： It sounds incredible. Have you checked the batterie？sA：Act
3、ually，I have checked all the things including batteries，but it still doesn. t workB： Let me have a look.A: Here you are.B： Er .I. think we can go to the mall and ask for returning.A: Let me pick the receipt.（发票）B: It s a must.Then A and B go to the mall, C is the clerk and D is the manager.C: Good m
4、orning. Can I help you?B: Yes, We d like to return tMhiPs 3.C： Is there something wrong with it？A: Yes, I bought it yesterday, but it doesn t work now.C: Well, our production s quality is always very good. Maybe you did something badto it. Hmm, let me have a check, perhaps we can repair it for you f
5、reely.B: Oh, no no no. you didn t get it, we want to, nreotturenpiat ir it.C: Hmm, I know your idea, but you checked it yesterday when you buy it, and at that time, it worked well. I m sure you have done something bad to it.A: I m very sure that I didn t. What s more, I remetmhbateryoituclseaaidrlyI
6、 can return the MP3 in three days and exchange it in seven days.C: Hmm. I need to ask instructions from my manager.B: Can we talk to your manager face to face?C: Er. boss is very busy at the moment.B: Then we can wait here until he finished all works.C: All right, all right. Please wait a moment.C a
7、sk instructions from the manager;C: May I come in?D: Yes, what happened?C: Two customs bought a mp3 from our mall yesterday, but it didn t work now, sothey want a returning.D: What? It s out of the question. Haven t you made them realize that asking forreturning in our mall is a stupid action?C: I h
8、ad tried my best, but they still want to talk with you.D: Maybe you can prepare for your new job. Where are the？yC: Just at the counter（. 柜台）D: Good morning， everyone. I m the manager here. What can I do f？or youB: The seller should have told you what happened. We want to return the mp3.D: Hmm, gene
9、rally speaking, digital productions especially mp3 sold by us are always in high quality and our quality and service is highly spoken ofA: Wait, good service? The seller told me yesterday that I can return the mp3 in three days and exchange it in seven days. But he changed just now. How do you think
10、 your service is good?At this time B call the 315B: Hello, is that 315? My friend bought a MP3 in Buy now Mall yesterday 声音渐 小）.t return forC : （轻拍经理提示） Boss，he is calling 315.D: Wait .wait. wait, you may misunderstand me. I didnt mean I wouldnyou.B: So we can ask for the returning？D: Hmmm. I ldl o
11、it if you donct all the 315. Miss, would you please make a recalling for the 315? Then Ill have it returned.C: But boss D: You cant you understand my word?C: Ok, you are the boss. Hmmm do you have the receipt?A: Here it is.C: Ok, heres your money. Check it once more if you want to buy something next time!A: I ll, thank you.B: I think it should be check it once more if you want to sell it next time!C: Er - -Welcome to our mall next time.AB: We will!Out of the mall;A: B, you are so brave! B: Just so-so.A: How useful 315 is！B: I just called 10086.A: Er .
