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1、.1The Tour Leaders English Training 领队英语培训讲座Lecture by Sharon 贺晓芳.2Training Outline 培训大纲Unit 1 at the airport 第一单元 在机场lesson 1 check in at the airport 第一课 办理登机手续conversation 1 at the check-in counter 换登机牌conversation 2 luggage check-in 托运行李conversation 3 transit and transfer 过境与转机conversation 4 airp
2、ort announcements 机场广播lesson 2 immigration and emigration 其次课 办理入，境况手续conversation 1 immigration formalities 办理入境手续conversation 2 customs clearance 通过海关conversation 3 emigration formalities 办理出境手续.3Training Outline 培训大纲Unit 2 at the hotel 其次单元 在酒店lesson 1 hotel check-in 第一课 酒店入住conversation 1 check-
3、in 登记入住lesson 2 hotel service 其次课 酒店服务conversation 1 additional beds and daily items 加床和补充日用品lesson 3 hotel check out 第三课 酒店退房conversation 1 checking out 结账离店.4Training Outline 培训大纲Unit 3 Cooperating with the local guide第三单元 协作地陪工作lesson 1 Handling Emergencies 第一课应对紧急状况conversation 1. Accompanying t
4、ourists to the Hospital 陪团中游客看医生 .5Training Outline 培训大纲Unit 4 Freeday Activities第四单元 自由活动日lesson 1 currency exchange 第一课 货币兑换conversation 1 currency exchange 货币兑换lesson 2 shopping 其次课 购物conversation 1 shopping at the duty-free shop 免税店购物lesson 3 At the restaurants and bars 在餐馆和酒吧conversation 1 Orde
5、ring Meals 点菜conversation 2 Paying the bill 付账.6Warm Up 1SMS Abbreviation - 短信缩写 （single word 单词）K - OK U -You C -See R -Are B4 Before 2morro -tomorrow BF - Boyfriend GF -Girlfriend EZ -Easy Plz -Please Thx -ThanksOIC -Oh I See BRB -Be right back BFN -Bye for now LOL -Laugh out loudASAP -as soon as
6、possibleBTW -by the way FYI -For your information JK -just kiddingTTYL -talk to you later CUL8er -see you later NP -No problem .10Warm up 2 quiz 小测试1. 飞机票英文的正确表达是：A: Flight B: AirplaneC: Visa D: Ticket 正确答案：D.11Warm up quiz 小测试2. 护照英文的正确表达是：A: PaperB: FormC: PassportD: Luggage正确答案：C.12Warm up quiz 小
7、测试3. Arrival的意思是：A: 到达B: 离开C: 航站楼D: 登机口正确答案：A.13Warm up quiz 小测试4. 以下哪一项不会出现在登机牌上：A: boarding gateB: departure timeC: Flight No.D: Birth Date正确答案：D.14Warm up quiz 小测试5. 在换取登机牌时，假如工作人员须要你的护照和机票会如何表达：A: How long will you be staying in our country?B: Please go to the next counter for check-in.C: May I
8、see you ticket and passport please?D: Whats the purpose of your visit here?正确答案：C.15Warm up quiz 小测试6. 当海关询问你为何访问时，假如你的目的是为了游玩，那应当如何表达：A: For playB: For businessC: For pleasureD: For meeting正确答案：C.16Unit 1 AT THE AIRPORT第一单元 在机场.17Unit 1 at the airportSpecial Terms: 专业词汇储备机场用语英文中文英文中文英文中文internation
9、al airport国际机场arrivals进站transit过境domestic airport国内机场departures出站exit;out;way out出口check-in登机手续办理international departure国际航班出港goods to declare报关物品boarding pass登机牌domestic departure国内航班出港customs海关airport terminal机场候机楼security check平安检查ticket机票international terminal国际机场候机楼transfer中转departure lounge候机室
10、.18Unit 1 at the airport机场用语 Continued英文中文英文中文英文中文scheduled time预料时间boarding gate登机口checked luggage托运行李actual time实际时间toilet/lavatories/rest room洗手间overweight超重departure time起飞时间duty-free shop免税店charge for overweight luggage超重费delayed延误的currency exchange货币兑换处personal belongings随身物品landed已着陆的luggage
11、tag行李牌baggage claim行李领取处boarding登机carry-on luggage手提行李.19Unit 1 at the airport机票用语英文中文英文中文英文中文Carrier承运商Flight No. 航班号Business class商务舱Origin 始发地Seat No.座位号Economy class 经济舱Destination 目的地First class头等舱.20Unit 1 at the airportBoarding Pass 登机牌示例.21Unit 1 at the airport出（入）境用语英文中文英文中文英文中文Immigration移
12、民局address while in a nation前往国家的住址signature签名Arrival card入境卡occupation职业customs declaration海关申报Departure card出境卡number and street街道及门牌号customs duty海关税Country of origin始发地city and state城市及国家customs inspector海关检查员Destination country目的地nationality国籍date of birth诞生日期city where you boarded登机城市country of
13、citizenship国籍port of entry入境城市.22Unit 1 at the airport签证用语英文中文英文中文英文中文visa签证issue at签发地lenght of stay停留期group visa团体签证issue date签发日期expiry date失效日期visa type签证种类passport no. 护照号.23Unit 1 at the airportImmigration Cards 出入境卡名称1). Arrival/Departure Card2). Disembarkation/Embarkation Form3). Incoming/Ou
14、tgoing Passenger Card.24Unit 1 at the airport马来西亚入境卡.25Unit 1 at the airport马来西亚入境卡Full Name (As appears in passport) : 全名 （需于护照一样）Passport No. : 护照号Date of Expiry (DD-MM-YYYY): 护照有效期截至日期（日日-月月-年年年年）Gender (Male/Female): 性别（男/女）Place of issue: 护照签发地Place of birth: 诞生地点Nationality: 国籍Date of birth (DD-MM-YYYY): 诞生日期City of Residence: 居住城市Country of Residence: 居住国家Last country of embarkation: 上一个离境国家Flight No.: 航班号First visit to Malaysia: 第一次到马来西亚ravelling on package tour: 参与旅行团Occupation: 职业Purpose of visit: 旅行目的Ac
