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1、（CHAPTER 1 Innovation for turbulent time（1）TRUE/FALSE 1Management is often considered universal（通用的）because it uses organizational resources to accomplish goals and attain（达到）high performance in all types of profit and not-for-profit organizations. T2Leadership involves the use of influence to motiv
2、ate（刺激）employees to achieve the organisations goals. T3Organising means defining（明确）goals for future organisational performance and deciding on the tasks and resources needed to attain them. F4. Efficiency refers to the degree to which the organisation achieves a stated（规定的）objective（目标）. F5. The ma
3、nagers ability to think strategically（战略性的） requires high technical skills and a proficiency（精通）in specific tasks within an organisation. F6. First-line managers are the managers who have the responsibility for making the significant（重大的）strategic（战略上的）policy decisions, often with staff managers ass
4、isting（帮助）them in these decisions. FMultiple Choice1. The figurehead role involves: A.motivating and communicating with staffB.initiating（发起）changeC.handling ceremonial（正式的）and symbolic activitiesD.developing information sources within the organisationE. staying well informed about current affairs C
5、2. How an organisation goes about accomplishing a plan is a key part of the management function of: A.planning B.organisingC.leading D.controllingE. motivating B3. Which of the following is not a function of management? A.control B.planC.organise D.leadE. performance E4. A social entity（本质）that is g
6、oal directed and deliberately（慎重地）structured is referred to as: A.an organisation B.managementC.employees D.studentsE.tasks A5. Which of the following types of skills is the understanding of and proficiency in the performance of specific tasks? A.human skill B.leadership skillC.technical skill D.con
7、ceptual（概念上的）skillE.social skill C6. The informational role, according to Mintzberg, is a(n) _ role? A.entrepreneur（企业家） B.leaderC.figurehead（有名无实的领袖） D.celebratoryE.monitor EFILL IN THE BLANKS1. Social forces are the aspects of a culture that guide and influence relationships among people.2. Econom
8、ic forces pertain（属于）to the availability, production, and distribution（分配） of resources in a society.3. The learning organization can be defined as one in which everyone is engaged in identifying and solving problems, enabling the organisation to continuously experiment, change, and improve, thus in
9、creasing its capacity to grow, learn and achieve its purpose.4. Empowerment（授权）means giving employees the power, freedom, knowledge and skills to make decisions and perform effectively.5. List three of the basic ideas of scientific man会议员agement.Trained workers in standard（标准的）methodDeveloped standa
10、rd method for performing each jobSelected workers with appropriate abilities for each job 6. Webers vision of organisations that would be managed on an impersonal, rational（合理的）basis is called a(n) bureaucratic（官僚的）7. List the three assumptions（设想）associated with McGregors Theory X.People are lazy;
11、People dislike responsibility; People lack ambitionCHAPTER 1 Innovation for turbulent time（2）TRUE/FALSE1. The learning organization is an attitude or philosophy（哲学）about what an organization can become. T2. The essential idea in a learning organisation is efficiency. F3. As a manager, Lou prefers to
12、 think in terms of control over rather than control with others. This is in agreement with the idea of a learning organisation. F4. Empowerment means giving employees the power, freedom, knowledge, and skills to make decisions and perform effectively. T5. Theory X and Theory Y, proposed by Douglas M
13、cGregor, provide two opposing（相反的） views of workers: Theory X recognises that workers enjoy achievement and responsibility, while Theory Y recognises（承认）that workers will avoid work whenever possible. FMULTIPLE CHOICE1. _ forces refer to those aspects of a culture that guide and influence relationsh
14、ips among people. A.LegalB.EconomicC.Political D.PsychologicalE.Social E2. Variables（变量）such as interest rates, inflation（通货膨胀）and trade tariffs（关税）are all examples of _ forces. A.technologicalB.politicalC.socialD.socio-educationalE.none of the above E3. Strategy has traditionally been the sole（唯一的）
15、responsibility of: A.middle managementB.project managers（项目经理）C.company accountantsD.top managers D4. During the early twentieth century, the prevailing（普通的）management perspective（观点）, which emphasised rationality（合理性）and a scientific approach, was the _ perspective. A.scientificB.behaviouralC.classicalD.q
