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1、酒店常用英语词汇酒店里面的称为餐厅，酒店外的可以叫饭馆或者餐馆都可以Restaurant家庭式酒店B&B精品，M店Boutiquehotel度假村Resort特大号床King-size大号床Queen-size双床房Twinbeds单床房Singlebedroom双人间DoubleSingleroom单人间Suite套房Studiosuite公寓套房Adjoiningroom相邻房Connectingroom连通房ExecutiveFloor行政楼层Bellboy行李员Concierge礼宾Receptionist前台接待Reception/Frontdesk前台Coach旅游大巴Reserv
2、ation预订（不是预定）Doorman门房门童Housekeepingstaff客房清洁人员Roomservice客房服务，有时特指客房送餐服务Ground花园Tip小费Servicecharge服务费Turndown开夜床服务（指的是傍晚的时候再次整理房间，使客人晚上睡的舒服）Executiveroom商务房Shuttlebus班车DoNotDisturbSign/DNDsign请勿打扰牌PleaseMakeUpsign/PMUsign请收拾房间牌check-out退房check-in登记入住lobby大堂Ownerresponse:业主回复Porter门房HotelConcierge酒店
3、礼宾部ProcurementManager;PurchasingManager采购部经理Food&BeverageManager;CateringManager餐饮部经理TableHostess餐桌女服务员Help;KitchenHand;KitchenKitchenWorker厨工Cook;Chef厨师HeadChef厨师长Cook炊事员AssistantManager大堂副理LobbyManager大堂经理TouristGuide导游SauceCook调味汁厨师RestaurantManager饭店经理RoomsDivisionManager房务部经理SecondChef副厨师长Secon
4、dWaiter副领班TraineeManager见习经理Receptionist接待员BarOperative酒吧服务员HotelAccountant酒店会计ChiefAccountant;FinancialController酒店主管会计;财务总监HousekeepingManager客房部经理ExecutiveHousekeeper;HeadHousekeeper客房部主管Chambermaid客房女服务员HeadWaiter；Captain领班FloorAttendant楼层服务员TravelAgent旅游中介Doorman门童Pantryman配餐员FrontDeskManager前台
5、经理FrontOfficeSupervisor前台领班FrontOfficeManager前厅经理AssistantFrontOfficeManager前厅副理Cleaner清洁工FoodChecker食品检验员VegetableCook蔬菜厨师MaterialsManager物料经理Western-StyleRestaurantManager西餐部经理ExecutiveAssistantManager行政副经理AssistantBanquetManager宴会部副经理BanquetManager宴会部经理NightManager夜班经理HotelGreeter迎宾员ReservationMa
6、nager预订部经理Chinese-StyleRestaurantManager中餐部经理ResidentManager驻店经理FrontClerk;ReceptionClerk总台接待员酒店岗位：reservationroom客房预定bookedtypesof房间种类roomdouble人房双roomroomtwin床房双级房superior高room豪华房deluxeroom商务房executiveroom套房suite普通套房juniorroom高级套房seniorsuite总统套房Presidentialsuite朝南的房间aroomfacingsouth公寓套房studioroom连
7、通房connectingroom相邻房adjoiningroom没有按预定抵店noshow确认信letterofconfirmation服务费servicecharge额外费用extracharge班车shuttlebus全价fullprice折扣价discountedprice标准价rackrate优惠价specialprice免费complimentaryrate特大号床king-sizebed大号床queen-sizebed推迟postpone空房Vacancy/vacantroom取消cancel/cancellation更改change预定book/reservefully客满roo
8、msstandard准房标自动门登记入住结帐一件行李背包纸箱手提箱汽车行李箱automaticdoorcheckincheckoutapieceofbaggage/luggageshoulderbagcardboardboxbriefcaseluggagetrunk送行李upsendout填写filltag名牌nameservicedownturn夜床服务upmake打扫房间uptidy稍稍整理itemslaundry洗衣项目serviceexpress加快服务check核对roomprivate包间menu菜单menuset套餐bookedfully定满了rent租schedule计划表re
9、commend推举酒店内设施adapter连接器briefease公文包outoforder坏了coupon奖券FoodMall食品街AncientCultureStreet古文化街firesprinkler灭火喷淋coathanger大衣架pillow枕头heatingcontrol加热控制icetongs冰夹chair椅子bedsidetable床头桌ceilinglight顶灯luggagestand行李架swimmingbag游泳袋powersocket电源插座notepad记事簿shoebasket鞋篮icebucket冰桶securitylatch安全门drycleaningdoc
10、ket干洗单breakfastmenu早餐菜单lightswitch灯开关airconditionervent空调排风口pillowcase枕套coffeetable咖啡桌壁纸paperwallhairdryer吹风机standinglamp地灯valetstand衣物架switch开关deskchair（与书桌配套的）椅子laundrydocket洗衣单DoNotDisturbSign请勿打扰牌DNDsign请勿打扰牌chestofdrawers带抽屉的柜厨sheercurtains纱窗帘desklamp台灯televisioncabinet电视柜singlebed单人床doublebed双
11、人床desk书桌dusting去尘toiletbrush马桶刷子refusebag废物袋mopping拖地scrub檫洗dustpanandbrush簸箕和刷子detergent清洁剂vacuumcleaner吸尘器mop拖把shampoo洗发水soap香皂bathfoam浴液sewingkit针线盒moisturizer润肤露showercap浴帽shoehorn鞋拔shoeshine檫皮鞋Bedsidelamp床头灯smokedetector烟感器wardrobe衣柜televisionguide电视指南PleaseMakeUpsign请收拾房间牌PMUsign请收拾房间牌slippers
12、拖鞋drapes布帘ceiling屋顶Laundrydocket洗衣单windowsill窗台shoppingbag购物袋bookshelf书架groundfloor（英）底，层，一楼cabinet橱柜switch开关百叶窗帘blindVenetiancurtain窗帘wastebasket字纸篓teatrolley活动茶几nighttable床头柜firstfloor（英）二楼，（美）一楼foldingscreen屏风hanger挂钩plug插头wallplate壁上挂盘Chinesepainting国画elevator,lift电梯drawer抽屉secondfloor（英）三楼，（美）二
13、楼spring弹簧cushion靠垫，垫子socket插座，插口sittingroom起居室voltage电压floor楼层，地板carpentry（总称）木器teatable茶几bedclothes床上用品quilt被子mattress床垫thermos热水瓶transformer变压器酒店前台用语：marketprice市价cashiersdesk兑换处coin硬币accountingdesk帐务处check-outtime退房时间voucher证件pricelist价目表check,cheque支票sign（动）签字interest利息form表格reservation预订recepti
14、ondesk接待处tip小费reservationdesk预订处luggageoffice行李房形）多余的spare（动）延期postpone（）取消动cancel（cheque旅行支票travelers）付款pay（动administration管理、经营（动）填写fill纸币note入宿登记处registrationdesk前厅lobbyluggagerack行李架visitcard名片identificationcard身份证rateofexchange兑换率conversionrate换算率charge（动）收费bill帐单changemoney换钱procedure手续、程序informationdesk问询处luggagelabel行李标签overbooking超额订房reasonable（形）合理的cash（动）兑换keep（动）保留、保存bankdraf
