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1、限时规范练21 Module 3 Body Language and Non-verbal Communication核心素养关键词:培养学生人与社会、关注英语语言幽默的素养能力意识一、阅读理解AForget calling the front desk.If youre a guest at an Affinia hotel,the staff will try to find out what you need just by looking at you.The Affinia Hotel Collection is improving service in its five hotel
2、s in New York City and one each in Chicago and Washington,D.C.Everyone from housekeeping to management will communicate with guests based on body language.A body language expert trained employees on what cues (信号) to look for.A guest who makes eye contact while walking down the hall,for example,may
3、be open to conversation.A businessman frequently touching an ear is probably nervous and may be interested in a therapeutic pillow (理疗枕头).“So many companies,when they talk about service,they program it to how many rings till you answer the phone,” says John Moser,marketing officer for Affinia.“That
4、doesnt sound very reasonable.Lets give employees some tools they can use to find out whats the right way to talk with somebody at a particular time.”Patti Wood,a body language expert who carried out the Affinia training,says she has never seen such training given to all hotel employees.“All of the t
5、raining is to make sure every single guest is treated as special,” she says.Staff questions about a guests day wont disappear,Moser says.But,he says,small talk isnt always enough to get a reading of a guests needs.“You cant always tell from the first sentence whether someone is happy or unhappy,” he
6、 says.“Measuring some of the things theyre showing,with the way theyre talking to you,can help our employees provide a service thats more personal for them.”1.What are Affinia hotels doing?A.Understanding their employees better.B.Setting up new hotels in different cities.C.Improving their employees
7、body language.D.Training employees to understand guests needs better.2.What should a hotel employee do if a guest looks into his or her eye?A.Offer a pillow.B.Make small talk.C.Avoid speaking to the guest.D.Be open to the guests suggestions.3.What does the underlined word “it” in Paragraph 4 refer t
8、o?A.The hotel.B.The phone.C.The service.D.The company.BHalloween has always been my favorite holiday.As a child,I looked forward all year to dressing up and going trick-or-treating.I still love putting on costumes and cutting pumpkins.However,with childhood obesity on the rise,many parents nowadays
9、want to limit added sugars in their childrens diets.I spoke to dozens of parents about how they deal with Halloween candy.Some parents avoid taking their kids trick-or-treating and take them swimming or doing other sports instead.Their kids havent complained.And then there are parents who take their
10、 kids trick-or-treating and maybe let them have a couple of pieces of candy that evening.Once the kids are in bed,the parents change the candy for a toy.A Pennsylvania State University study shows,however,that girls who have treats on a regular basis eat less of these foods when they are offered the
11、m and are likely to have a better body shape.Another study from the Netherlands compared the eating behaviors of children who were told they couldnt have sweets or were allowed to eat what they wanted.The restricted (受限制的) groups wanted more of the foods they werent allowed to have and ate more on t
12、he whole.As a food expert,I tell parents to see Halloween as a learning opportunity.Sweets and other treats are part of life,and keeping kids from less healthy foods doesnt teach them how to manage them and control their eating as adults.Its fine for kids to have a few pieces of candy a day,for exam
13、ple,as dessert after a meal.One way to do this is to have a piece of candy with lunch.This encourages mindful eating rather than distracted (注意力分散的) eating in front of the TV.Eating small amounts of treats should help kids learn to enjoy them more so theyre satisfied.4.How did the author experience
14、Halloween differently from todays kids?A.She missed some activities because of obesity.B.She was forced to do some sports.C.She enjoyed herself heartily.D.She preferred toys to candy.5.What is some kids reaction to their absence from trick-or-treat?A.They say its unfair.B.They are OK with it.C.They
15、show their anger.D.They consider it encouraging.6.What can be learned from the Netherlands study?A.Girls are less attracted to sweets.B.Eating habits are formed from childhood.C.Eating some candy can be helpful for kids.D.Keeping foods from kids doesnt teach self-control.7.What does the author sugge
16、st about sweets?A.Avoiding them as much as possible.B.Enjoying them with the family.C.Sharing them with friends.D.Having some with meals.二、七选五What does it really mean to be successful?1.It is about being able to live a happy life.If you want to have a successful life,here are three things you need to focus on.1.BelieveinyourselfIf you dont believe in yours
