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1、题目： How is everything going?-, weve been quite busy thimonth and theres been quite a lot of progress since the last inspection.s 答案：As you can see题目：Id like to take a look first at those structural support beams that were going to be put in place on the second floor, heres your jacket andhelmet, and
2、 youd better put on these boots as well - its our site policy.答案：Certainly题目： about it now? Every time a customer has complained wevefollowed our store policy and offered them an exchange or a full refund.答案：Whats being done题目： I suggest you offer affected customers a discount on their next store pu
3、rchase, explain the situation and apologize to themRight, of course.答案：Ill get on it right away.题目： Whats the latest situation with all these customer complaints weve been receiving? the quality of the material has not always been up to standard.答案：Im afraid题目： A Chinese company is going toover the
4、well-known Japanesecompany TOSHIBA Corporation.答案：take题 目：Apple almost lost its dominance in thesmartphone marketit becameclear that it was difficult to make a call using the much expected iPhone 4.答案：when题目：Im going to have awith Mark about this issue tomorrow.答案：word题目：Lets gothe reports on the la
5、test work.答案：over题目：Not onlymany cars built in the 1970s ugly and poorly designed, thealso became very unreliable after 40-50 thousand miles.y答案：were题目： Our new school building isconstruction.答案：under题 目：Proper controls that shoulddeveloped as part of routinesafety procedures were not in place.答案：ha
6、ve been题目：The products of this company are alwaysto standard, they havevery strict quality control process.答案：up题目：Then the situationworse by human error because of the laclof proper training. 答案：was made题目： Unluckily, some Quality Management System failures _ headlines.答案：do make二、翻译子问题1: C；子问题2: A
7、;子问题3: B;子问题4: C;子问题5: B二、听力理解 点击听对话录音，根据对话内容判断正误（每题 10分）。TASK4_TEST.MP3子问题1: F；子问题2: F;子问题3: T;子问题4: T;子问题5: T二、听力理解 听对话录音，根据对话内容，找出“ COLUMN A ”中的各方是如何应对产品质量问 题的（每题 10 分）。TASK3_TEST.MP3子问题 1： Making complaints to the store; 子问题 2： Offering customers an exchange or afull refund; 子问题 3: Talking to th
8、e supplier; 子问题 4： Trying to understand and solve the problem; 子问题 5: Reporting the quality problem to the manager二、听力理解 听对话录音，根据对话内容完成下方题目（每题 10分）。TASK3_TEST.MP3。子问题1: B;子问题2: A;子问题3: B;子问题4: C;子问题5: C二、完型填空（每空10分）。操作提示：通过题目中的下拉选项框选择恰当的词语补全填空。子问题1 ： comprehensive; 子问题 2： through; 子问题 3: or;子问题 4： including; 子问题 5: from二、阅读理解 阅读下面的文章，根据文章内容判断文章后的句子是正确（T）还是错误（F）。子问题 1 ： T; 子问题 2 ： F; 子问题 3 ： T; 子问题 4 ： F; 子问题 5 ： T二、阅读理解 阅读下面的文章，根据文章内容选择题目答案。（每题 10 分）子问题 1 ： C; 子问题 2： C; 子问题 3 ： A; 子问题 4 ： C; 子问题 5 ： B【本文档内容可以自由复制内容或自由编辑修改内容期待你的好评和关注，我们将会做得更好】
