酒店客房服务指南

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1、酒店客房服务指南欢迎辞Welcome尊敬的阁下:欢迎您下榻*酒店,本酒 店全体员工将竭尽全力,热诚为 阁下服务。liiJ*酒店,是一家集客房、 会议室、餐厅、茶坊、停车场等 各种功能于一体的精品四星标准 配置的商务型酒店。“*” 是我们的宗旨。我们希望通过这 本酒店指南,能够帮助您了解和 使用本酒店的各项设施及服务, 使您在此生活舒适、愉快并留下美好的回忆。经理Dear His Exce / /ency:We I come to stay in * Hotel, the hotel staff will make every effort, enthusiasm for your servic

2、e.* Hotel is is a set of rooms, meeting rooms, restaurant, teahouse, parking and other functions in one of the boutique four-stars tandard bus / ness ho te /. Hospital ity, enjoy the Roya / is our purpose. We hope that through the hotel guide that can help you to understand and use the hotel facilit

3、ies and services, make your Iife in this comfortable and pleasant memories.enera / Manager前厅服务Service the Antechamber业业业业业问询处及接待处设在大厅总服务台,负责问询、 订房、办理入住/离店手续,处理 本酒店住客一切帐务。Reception *Desk in the lobby, responsible for inquiries, booking, check-in and check-out, the hotel guests all accounts.退房时间为中午12:

4、 00,如延迟至下午6: 00前退房则加收半日房租,下午 6: 00后退房则按全日计算 12:00 to noon, such as delayed to 6:00 pm Check-outthe extra half a day before the rent, after 6:00 pm Check-out time the whole day at the calculation业业业业业*行李处请与总台*如需搬运或存放行李,联系(内线*)Luggage DepartmentFor transportationor storage of baggage, please contact t

5、he General Desk (ext *)客房设备服务Rooms Equipment and Service空气调节Air-conditioning本酒店设有中央空调系统,各客 房均设有调节器,显示温度,安 装在墙壁上。冷暖风速分低、中、 高三种速度,可随意调节室内温度The hotel has central air-conditioning system, all rooms are equipped with regulators to show temperature, mounted on the wall. Well-being of the wind speed at low

6、, middle, three high-speed, free to adjustthe room temperature电力Power所使用电力220伏,50赫兹。若 您使用的电器插头与插座不符,请与房务中心联系(内线*)Power 220 volts, 50 Hz. If you are using the electrical plug and socket do not match, please contact the Housing Service Center (Ext *客房照明系统Room lighting阁下房间配有节电控制器,请将 房卡插入控制器。当阁下离开房 间时,请

7、取出房卡,电视机回自 动关闭。在阁下的床头柜上面还配有一个电器开关控制板,你只 要触摸电器的开关键,便能控制 房间的电器开关。Your room is equipped with power-saving controller, please insert the controller card room. When you left the room, remove the card room, TV back to the automaticshut down. At your bedside cupboard above the control panel also has an ele

8、ctrical switch, you need to do is open the key to touch electrical appliances, will be able to control the electrical switch room.b Room TV客房电视阁下房间的电视可以收看全国的 有线电视节目。You can watch TV room cable programs across the country.Drinking water饮ft用开阁下房内已备有电热水壶Your room has been equippedwith electric kettleSe

9、rvice Center服务中心设在六楼,24小时为您提供客房 服务In the sixth floor, a 24-hour room service to provide you with叫醒服务Wake-up calls请拨“88888”与总机联系Please dial 88888 and the switchboard Contact请勿打拢Do Not Disturb当阁下不愿被人打扰时,可将床头柜上控制板“请勿打扰”的标 电话到客房志灯开启,并通知总机不需转接liiJWhen you do not want to be disturbed, they can be cabinet

10、bedsidecontrol panel, donot disturbsign lightsturnedon, and inform the switchboard to the room without switching phone会议服务 Conference services本酒店设有会议室,位于*楼。 如需要在酒店举办会议,请与总 台联系The hotel has a conference room, located in the * floor. Please contact the total desk if you need to hold a meeting in the h

11、otel.Hotel room card客房房卡阁下在外出时请将客房房卡保存 好,如发现房卡丢失,请到总台 办理手续,交付赔偿金,更换房 卡When they go out in your hotel room card to preserve your good, if card is lost room, go to Taiwan, the total processing, delivery of compensation, the replacement of the Housing Card失物招领Lost and found失物招领请联系总台。酒店会将客人遗失物品保留2个 期仍无人

12、招领的物品,酒店将按 照有关规定进行妥善处理。月,易变质品,只保留1天。逾Please contact the lost and found the total desk.The hotel will retain the guest lost items for 2 months, perishable goods, and only reserved for 1 days. If still no one found items, the hotel will be properly handled in accordance with the relevant provisions.访客

13、 Visitors如没有住客相陪,外来访客须经 被访者同意后,在楼层服务台办 理好来访登记手续后方能进房, 所有访客须在23: 00前离开。If no guest accompanying, foreignvisitorsto be subject to the consent of the respondents in the floor for good service after the visit in order to register into the room, all visitors need toleave before 23:00宠物pets根据政府规定,宠物不得进入酒

14、店。Accordingto governmentregulations, pets are notIndicate紧急及火警预示anallowed to enter the hotel.emergency and fire本酒店装有先进的自动烟感消防 设备,阁下门后贴有消防疏散图, 阁下入房时最好先熟悉一下自己 的房间位置及安全路线,以备万一,发生火警时迅速撤离The hotel equipped with advanced fire-fighting equipment of automatic Smoke, you have the door fire evacuation plan po

15、sted, into the room when you first familiarizeyourself with the best roomof their location andthe securityline, in case, the rapid evacuation of the event of a fireBreakfast午餐阁下入住本酒店十一楼咖啡厅为 您提供早餐,早餐时间:07: 00-09: 00You stay in the eleventh floor of the hotel coffee shop to provide you with breakfast, breakfast time :07:00-09: 00 休闲娱乐Recreation 在*楼可以为阁下提供各项休 闲设施,有棋牌室、茶坊等服务 项目,咨询电话“*”、“*”On the eleventh floor in the room can provide you with the leisure facilities, a Chess Room,Tea house servicecalls,电话指南Ph

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