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1、Chapterlsupplychainmanagement供应链管理1. zerodefect零缺陷perfectorder完美订单2. six-sigmaperformanee六西格玛管理体系marketingchannel营销渠道3. economicvalue经济价值economyofscale规模效益4. marketvalue市场价值trade-off背反关系5. informationsharingparadigm信息共享模式processspecializationparadigm过程专业化模式6. electronicdatainterchange(EDI)电子信息交换made
2、toplan(MTP)根据计划推测生产7. lead-time交货期madetoorder(MTO)根据订单生产8. logisticoutsourcing物流外包stockkeepingunit(SKU)库存单位9. integratedserviceprovider(ISP)一体化服务供应商publicwarehouse公共仓库10. value-addedservice增值服务third-partyserviceprovider3PL第三方物流服务供应商11. fourth-partyserviceprovider4PL第四方物流服务供应商anticipatorybusinessmode
3、(push)预测性商业模式12. responsivebusinessmode(pull)快速响应型商业模式logisticspostponement物流延迟13. cash-to-cashconversion现金转化周期14. deadnetpricing完全净价15. cashspin现金周转16. operationalperformanee运作绩效orderprocessing订单处理17. customeraccommodation市场分销Chapter2Inboundlogistics采购运筹，进口物流1. Procurementperspectiveandstrategie采购远
4、景和策略continuoussupply持续供应2. minimizeinventoryinvestment减少存货投资-JITqualityimprovement质量改进5.lowesttotalcostofownership-TCO所有权总成本最低supplier-buyerintegration供方买方整合6. valuemanagement价值管理salessynergy销售协同7. Manufacturingperspectiveandstrategies生产远景和策略brandpower品牌力8. Leadtime备货期Make-to-stock（MTS）备货型生产9. Make-
5、to-order（MTO）订货型生产Assemble-to-order（ATO）面向订单装配10. MaterialRequirementPlanning（MRP）物料需求计划Chapter3OutboundLogistics出货物流1.Supplychainserviceoutput供应链营运功率2.Spatialconvenience空间便利性3_Lotsize批量4.Waitingtime等待时间5.Stockoutfrequency缺货率6.Fillrate供应比率7.Salesandoperationsplanning销售和运作计戈U8.0rdershippedcomplete订货完
6、成率9.0perationPerformanee运行性能：lO.ServiceReliability服务可靠性.CustomerSatisfaction顾客满意度：12. Valueaddedservice增值业务：13. Customer-focusedservice顾客导向之服务Promotion-focusedservices促销导向之服务14. Manufacturing-focusedservices生产导向之服务Time-basedservices基于时间的服务15. DistributionResourcePlanning(DRP)配送资源计划TotalQualityManage
7、ment全面质量管理16. customerrelationshipmanagemen(CRM)客户关系管理20.1nternationalOrganizationforStandardization(ISO)国际标准化组织21. EuropeanArticleNumbering(EAN)欧洲物品编码TotalCostofOwnership所有权的总成本22. EconomicOrderQuantity(EOQ)经济订货量authorizedeconomicoperato授权经济运营23. make-to-plan(MTP)计划型生产Assemble-to-order面向订单装配24. mat
8、erialsrequirementsplanning(MRP物料需求计划performance-basedlogistics基于性能的物流25. MasterProductionSchedule主生产计划BillofMaterials物料清单26. DistributionResourcePlanning分销资源计划32.Supplychaininformationsystems供应链信息系统33. EnterpriseResourcePlanning(ERP)企业资源规划transportationmanagementsysterml输管理系统34. Warehousemanagements
9、yste存货管理系统Yardmanagementsysten堆场管理系统AdvaneedPlanningandScheduling(APS)高级计划与排程系统availabletopromise可行性承诺、同规划，预35. CollaborativePlanning,ForecastingandReplenishment(CPFR)测和补货billsoflading提单36. proofofdelivery交货证明Chapter4Geographicalspecialization地域专门化Decoupling库存的分离”作用Balancingsupplyanddemand平衡供需Buffer
10、inguncertainty降低不确定性因素Servicelever服务水平Averageinventory平均库存Inventorypolicy存货政策Cycleinventory,orbasestock周转库存Safetystockinventory安全库存Transitinventory在途库存Orderquantity订购数量Transitinventory已中转存货Obsoleteinventory陈旧存货Speculativeinventory投机性存货Safetystock安全储备Reorderpoint再订货点Inventoryturns库存周转次数performaneecyc
11、leorleadtime绩效循环Inventorycarryingcost库存持有成本VolumeTransportationRates体积运输率FreeOnboard(FOB)船上交货价QuantityDiscount大批量折扣OtherEOQAdjustments其他存货调整Demanduncertainty需求的不确定性Performaneecycleuncertainty运行周期的不确定性Standarddeviation标准差Poissondistribution泊松分布SafetyStockwithCombinedUncertainty安全库存结合的不确定性Numericalcom
12、pounding精确合成EstimatingFillRate估计填充率DependentDemandReplenishmen相关需求补给Safetytime安全时间Overplanningtop-leveldemand对高水平需求的超额预测Inventorycontrol库存控希9PerpetualReview永续盘存PeriodicReview定期盘存Reactiveinventorysystem反应式库存系统Pullinventorysystem拉动式库存系统FairShareAllocation公平份额分配法DistributionRequirementsPlanning(DRP)配送需
13、求计划CollaborateInventoryReplenishment联合库存补充Vendor-ManagedInventory(VMI)供应商管理存货ProfileReplenishment(PR)系列补货ProductClassificationAnalysis(ABC)产品分类分析Product/MarketClassification产品/市场分类SegmentStrategyDefinition战略定义PoliciesandParameters政策和参数Chapter5,6(第八、九、十章)第丿八章TransportationInfrastructureln-transitinve
14、ntory在途库存Diversion转移Economyofscale规模经济economyofdistanee距离经济Taperingprinciple远距离递减原贝UConsignor发货人consignee收货人UnitedStatesPostalService(USPS)美国邮政服务DepartmentofTransportation(DOT)运输部门InterstateCommerceCommission(ICC)洲际商会SurfaceTransportationBoard(STB)陆地运输局Rights-of-way通行权Ton-mile吨英里Truckload(TL)整车运输les
15、sthantruckload(LTL)零担运输specialty专项运输NorthAmericaFreeTradeAgreement(NAFTA)北美自由贸易协定CentralAmericaFreeTradeAct(CAFTA)中美洲自由贸易法UnitedParcelService(UPS)联合包裹运输服务公司Piggybackservice驼背式运输服务Landbridge大陆桥Freightforwarders货运代理人第九章TransportationOperationsStowability装载能力Hundredweight(CWT)英担Transportlane运输通道Back-ha
16、ul可带回去Deadheaded空车返回Variablecosts可变成本Fixedcosts固定成本Jointcosts连带成本Commoncosts公共成本Cost-of-service服务成本策略Value-of-service服务价值策略Combinationpricingstrategy组合定价策略Net-ratepricing净费率定价策略Tariff费率表Classrate费率类别Minimumchargesandsurcharges最低收费和附加费Commodityrate商品费率Exceptionrates特价费率Aggregatetenderrate累计费率Limitedservicerate有限服务费率Shipperloadandc
