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1、管理学基础复习题（09英语专业商务英语方向）一、对错题1 A great manager makes a job more enjoyable and productive. Answer: TRUE2 Managers play an important role in dealing with various challenges being faced by organizations today. Answer: TRUE3 Todays managers are just as likely to be women as they are men.Answer: TRUE4 A ma
2、nager must coordinate and oversee the work of other people so that organizational goals can be accomplished.Answer: TRUE5 A managers job is all about personal achievement.Answer: FALSE6 In the symbolic view of management, managers are seen as directly responsible for an organizations success or fail
3、ure.Answer: FALSE7 The view of managers as omnipotent is consistent with the stereotypical picture of the take-charge business executive who can overcome any obstacle in carrying out the organizations objectives.Answer: TRUE8 The symbolic view of management impact is useful in explaining the high tu
4、rnover among sports coaches, who can be considered the managers of their teams.Answer: FALSE9 A dynamic environment is characterized by the absence of new competitors, few technological breakthroughs by current competitors, and little activity by pressure groups to influence the organization.Answer:
5、 FALSE10 Environmental uncertainty looks at the number of components in an organizations environment and the extent of the knowledge that the organization has about those components.Answer: FALSE11 The decision-making process begins by identifying decision criteria.Answer: FALSE12 A decision criteri
6、on defines what is important or relevant to resolving a problem.Answer: TRUE13 In the decision-making process, after allocating weights to the decision criteria, the decision maker lists viable alternatives that could resolve the problem.Answer: TRUE14 Once the alternatives to solving a problem have
7、 been identified, the next step in the decision-making process is selecting one of these alternatives.Answer: FALSE15 Implementing an alternative refers to the process of choosing the best alternative.Answer: FALSE16 Planning is concerned with how objectives are to be accomplished, not what is to be
8、 accomplished.Answer: FALSE17 Planning provides direction to managers and non-managers alike.Answer: TRUE18 Absence of planning does not inhibit the ability of departments and individuals to work together or organizations to move.Answer: FALSE19 Planning helps managers eliminate uncertainty and insu
9、lates organizations from change.Answer: FALSE20 Several research studies have conclusively proven that planning organizations always outperform non-planning organizations.Answer: FALSE21 Organizational structure is defined as the formal arrangement of jobs within an organization.Answer: TRUE22 Organ
10、izational structure is the degree to which standardized procedures are in place in an organization.Answer: FALSE23 Work specialization is also known as division of labor.Answer: TRUE24 Managers today continue to see work specialization as important because it helps employees be more efficient.Answer
11、: TRUE25 Customer departmentalization works well because it emphasizes monitoring and responding to changes in customers need.Answer: TRUE26 High-performance work practices are those that lead to both high individual and high organizational performance.Answer: TRUE27 High-performance work practices
12、involve a commitment by management to improve the knowledge skills and abilities of the organizations employees, increasing employee motivation, and enhancing the retention of quality employees.Answer: TRUE28 An organization that wants to have high-performance work practices should discourage self-m
13、anaged teams and decentralized decision making.Answer: FALSE29 A labor union is an organization that represents workers and seeks to protect their interests.Answer: TRUE30 Affirmative action programs help ensure that decisions and practices enhance the employment, upgrading, and retention of members
14、 from protected groups such as minorities and females.Answer: TRUE二、 选择题1 Which of the following statements regarding managers in todays world is accurate?A) Their age range is limited to between 30 and 65 years.B) They are found only in large corporations.C) They can be found exclusively in for-pro
15、fit organizations.D) The single most important variable in employee productivity and loyalty is the quality of the relationship between employees and their direct supervisors.Answer: D2 An individual who works with and through other people by coordinating their work activities in order to accomplish organizational goals is _.A) an assembly line workerB) a laborerC) a managerD) a salespersonAnswer: C3 Supervisor is another name for which of the following?A) team leaderB) middle managerC) first-line managerD) top manager
