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1、234567确利达创造企业新动力、Quality Audit体系宙核Audit Phases 审核阶段Planning Preparation 策划准备Conduct Audit 实施审核Report & follow up 报告与跟逬Audit Skill 审核技巧 Auditor 审核员 Automotive Audit Key Point 汽车行业审核要点Quality Audit Definition质量审核定义Quality Audit Concepts质豪审核概念Systematic, independent and documented process for obtaining
2、 audit evidence and evaluating it objectively to determine the extent to which audit criteria are fulfilled.The design of quality audit is not used to criticize or blameThere、s no procedure to be pafect and no change in anytimeQuality audit deiennine the basis for:-improve the quality of producls lo
3、 ensure the procedure can maintain the quality and reflect the effective operation take action to improve the process The auditor to determine whether the operation follow procedureThe auditor shall perfonn audit with positive attitudeThe auditor must prepare well为获得审核证据并对 其逬行客观的评价，以 确定满足审核准则的 程度所逬行
4、的系统的, 独立的并形成文件的 过程.质审核的设计并非用以逬行批判或 贲备并没有一个程序是完美得于何时也不 需要改变的质量审核确立了基岀以：改善公司产品的质量确保程序能维护质量、反映有效的 作业采取纠正措施以改良过程确利达-创造企业新动力!审核员决定作业是否有跟从程序逬行 审核员应以正面的态度逬行审核 审核员必须充分准备4Types of Audit目核的种类Customer客户第2方2 ndEnterprise 企业於第2方2ndSub-contract 分供方IndependentOrganization独立机构5Types of Audit审核的种类 Document Audit文件审核
5、 On-site audit现场审核 System audit体系审核 Process audit过程审核 Product audit产品串核确利达创造企业新动力6Audit Phases审核阶段披审方进行鎭因分析和纠正措鹿审孩报吿文件审復结束合议确认结果准备逬行幵始会议寻找符合妾求的地方记录不符合点Information Gathering / Preparation搜集资料/准备rStandardsCompany background Number of Employee LocationSite scaleAudit scopePrevious audit recordCustomer
6、informationCustomer / contract special requirementsTravel and other arrangement Process identification Process linkage标准公司背景 员工入数 地点场地规模审核范围 以往审核记录客户情况客户/合同特殊要求交通和其它安排过程确定过程连接C0600UHIED确利达-创造企业新动力、Auditor Arrangement安排审核员Trained and qualified Have relevant experience Independent to the auditecBeware
7、 the relationship between auditor and auditceSelect the team leader经培训并有资格有相关经验与被审方有独立性注意审核员与被审方的个人关系 选定组长Audit Plan审核计划Audit Plan审核计划The annual schedule should consider:The annual schedule should consider:The importance of the process and itsThe importance of the process and its relationship with t
8、he system standard requirementActual performance and the result of previous auditBusiness conditionsrelationship with the system standardrequirementActual performance and the result ofprevious auditBusiness conditionsCustomer complain IsCustomer complaintsThe date of customer auditThe date of custom
9、er auditThe date of the third party certificationThe date of the third party certification auditauditCover all elements of the standardCover all elements of the standardCover all the processes and activityCover all the processes and activity年度计划需考虑：过程的更要度和与体系标 准妾求的相关程度-实际表现，以往审核结果-业务情况-客户投诉悄况-客户审核时间
10、-第三方认证审核时间-覆盖标准所有要素-覆盖所有过程和活动年度计划需考虑:过程的重要度和与体系标准要求的相关程度实际表现.以往审核结杲业务情况客户投诉悄况客户审核时间第三方认证审核时间覆盖标准所有要素覆盖所有过程和活动确利达创造企业新动力!确利达创造企业新动力!/#Audit Schedule审核时间表The auditee department / process Auditor / teamScheduleAudit scopeCover all shifts and activities The audit duration according to the importance and
11、 scale of the department / function / process Beware the audit process How / sequenceAvoid / reduce walk around timeDocument Audit文件审核IUHTED Standard clause vs quality system document Quality system document vs standards Quality manual, procedure document Quality plan Whether the system is complete
12、and adequate Understand the operation method and control point of an organization Identify the core process and support process and also the interaction标准条文VS质量体系文件质量体系文件VS标准质量手册P程序文件质量计划体系是否完整和充分了解企业的运行方法和控制 要点确认主要过程支持过程和相 互关系被审部门/过程审核员/小组时间安排审核范围覆盖所有班次，活动 审核时间规乎部门/功能/过程的車要度和规模注意审核流程/顺序避免/减少来回走动时间1
13、1#Audit Checklist目核检查表Opening Meeting开始会议由审核组长主持介绍人员审核目的审核标淮和判定淮则审核范围确定审核肘间表审核方法曜审员沟通和联系渠道末次会议时间其它安排13Only a reminder, not a questionnaireTransfer according lo the requirements of standardsTransfer according to the organizations procedure document requirementsBeware the special requireinems of customerBeware the result of document auditBeware the result of previous auditBeware the customer complaints Use it as audit recordUffiBChaire
