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1、电话英语一、打电话接电话Key Sentences（重点句子）1.Hello,is this 4474716?喂,是4474716号 吗？2.Id like to speak to M r.Wang.我想和王先生讲话。3.Im sorry.M r.Wang is out right now.对不起，王先生现在不在。4.May I know when hell be back?您能告诉我他什么时候回来吗？5.This is his wife speaking.我是他的妻子。6.Can I take a message for him?要我转告吗？7.May I have your name,pl
2、ease?请问您是谁？8.Is he available?他能接电话吗？9.Ill just find out for you.我给您看看他在不在？10.Hello,are you still there?喂，您没挂断吧？11.Who is that speaking?请问您是谁？12.Im so sorry that I made such an early phone call.对不起我这么早打电话。13.Who do you wish to talk to?您要找谁呀？14.Is Sue James in?休詹姆斯在吗？15.Hello!Is Sue there?喂！是休吗？16.Yes
3、,speaking.是 的，我就是。Dialogue AA:Hello?B:Hello.is this 4474716?Id like to speak to Mr.Wang,please?A:Im sorry.Mr.Wang is out right now.B:May I know when hell be back?A i dont know,but he will certainly be back for lunch.This is his wife speaking.CanI take a message for him?B:Thank you,Mrs.Wang.Please te
4、ll him to be at the airport one hour beforetomorrow afternoon.A:Very good.Ill let him know as soon as he comes back.But,may I have yourname,please?B:This is Lin Ming.Thank you.Bye.A:Good-bye.Dialogue BA:Good morning.B:Good morning.This is Li Gang here Im calling from New York in America.A:How can I
5、help you?B:Im trying to get hold of M r.Chen.Is he available?A：ril just find out for you,sir Hello zare you still there?Unfortunately,Mr.Chenis not available at the moment.Wouldyou like me to put you through to M r.Li?B:Yes,please.Thats very kind of you.A:Youre welcome.Dialogue C(A:Jane B:Mary C:Sue
6、)A:Hello!B:Hello!Good morning.Who is that speaking?A:Its Jane.Im so sorry that I made such an early phone call.B:Its nothing.Who do you wish to talk to?A:Is Sue James in?B:Sue!Jane wants you on the phone.A:Hello!Is Sue there?C:Yes,speaking.A:Oh,sorry,Im afraid I wont attend the meeting this morning.
7、Last night I hada sore throat and I started getting bot.C:Do you have a temperature?Have you taken it?A:No z havent yet.C:Dont worry about the meeting.Youd better go to see a doctor.I wish you willsoon be well.A:Thank you,Sue.Bye.B:Bye.Words and Expressionsavailable a.可得到的,可达到的airport n.机 场，航空站New Y
8、ork n.纽约unfortunately ad.不幸地，遗憾地welcome a.受欢迎的attend vt.出席,参加sore a.痛 的，疼痛发炎的throat n.咽 喉，喉咙America n.美国see a doctor看医生，就诊put through（电话用语）把 接通二、没找到人Key Sentences（重点句子）17.Beijing Trading Company.May I help you?北京贸易公司。请问有何贵干？18.We have two Zhongs.我们这里有两位先生姓钟。19.Is that Bob Zhong,or John Zhong?你要接Bob钟
9、,还是John钟？20.Im sorry,hes not in the office now.很抱歉，他现在不在办公室。21.Do you have any idea when hell be back?你知道他何时回来吗？22.1 have no idea(when hell be back.)我不知道(他何时回来23.Can you ask him to call me when he comes back?他回来时请告诉他打电话给我好吗？24.Its urgent.有急事。25.Im sorry but hes in Shanghai on business.很抱歉，他出差去上海了。26
10、.Probably sometime tomorrow.可能明天(回 来I27.Is there anyone else who can help me?有没有其他的人能帮我？28.OK.Ill just put you through.好 的，我这就给您转接。29.Just a moment,please.请稍候。30.Youre welcome.别客气。31.Is Mary there?玛丽在吗？32.Mary is out right now.玛丽现在不在。33.Why dont you call back later this afternoon?您不妨今天下午再打来。34.When
11、will she be back?她何时会回来？35.Will it be too late if I call around 10：00 this evening?如果我在晚上10点左右打来会不会太晚？Dialogue A(A:Receiver B:Smith)A:Good morning.Beijing Trading Company.May I help you?B:Good morning.This is Mr.Smith of King Electronics Company.Id like to speakto Mr.Zhong,please.A:We have two Zhong
12、s here.Is that Bob Zhong,or John Zhong?B:Bob.A:Mr.Bob Zhong in the Overseas Sales Division?B:Right.A:Im sorry,hes not in the office now.B:Do you have any idea when hell be back?A:Im sorry,I have no idea.B:Can you ask him to call me when he comes back?Its urgent.A:Yes,I will,Mr.Smith.B:Thank you.A:Yo
13、ure welcome.Dialogue B(A:Receiver B:George Richter C:White)A:Hello.ABC Company.May I help you?B:Hello.This is George Richter.May I speak to Mr.Davis?A:Im sorry but hes in Shanghai on business.B:Do you have any idea when hell be back?A:Probably sometime tomorrow.B:I have a question about the E-4800 c
14、omputer.Is there anyone else who can helpme?A:Of course.Miss White is the export manager.Would you like to speak to her?B:Yes,please.A:OK.Ill just put you through.B:Hello.This is White speaking.Can I help you?A:Hello.This is George Richter of Beijing Trading Company.Is it possible to makea change in
15、 our order?The order number isl518.C:And what kind of change did you want to make,sir?B:Well z we ordered twenty E-4800s,but we want to change them to P-6800s.L:Just a moment,please.Oh,Im sorry,but they have already been sent.Dialogue C(A:Marys father B:Jane)A:Hello.B:Hi.This is Jane.Is Mary there?A
16、:Im sorry.Mary is out right now.She went shopping with her Mom.B:When will she be back?A:Im not sure.Why dont you call back later this afternoon?B:Will it be too late if I call around 10:00 this evening?A:Thats all right.We dont go to bed early.B:Thank you.Bye!A:Good-bye.Words and Expressionstrade v i.做生意；交易company n.公 司;商号electronics n.电子学oversea(s)a.海外的sale n.出 售,出卖division n.分，分割,分裂urgent a.紧迫的，催促的business n.商 业；营 业；商店probably ad.很可能；或 许，大概export/v t.输 出，把.出口order n.等 级，序 次，秩序send v t.送，寄arou
