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1、Special Seminar: Assessing Emergent Business IT Using the Web of System PerformanceBrian Whitworth1, Cheikna Sylla2, Elizabeth Whitworth31Institute of Information and Mathematical Sciences, Massey University (Albany), New Zealand2School of Management, New Jersey Institute of Technology, USA 3Psychol
2、ogy Department, Carleton University, C The title of the paper should be written in bold in 14 point font, centered on the top of the paper. The first letter of every word in the title should be capitalized. Leave one line, the authors names and their affiliations, following the title, must be 11 poi
3、nt font.Abstract: 9pt, bold, the first letter should be capitalized Businesses must often decide whether to purchase emergent technology in various states of maturity. Purchasing immature technology can have serious consequences for a business, but equally not purchasing new technology can invoke in
4、tangible opportunity losses that are equally costly in the long term.Businesses that dont upgrade their IT can go out of business, but upgrading every time can be equally disastrous. 9ptKeywords: keyword1, keyword2, keyword3, keyword4 9ptEvery paper should include an abstract within 500 words. At th
5、e end of the abstract, skip a line and then type “Keywords:” (NOT bold, italic, and followed by a colon) followed by 3 to 8 words that describe the focus and contribution of the paper. 1. INTRODUCTION10pt, capitalized, boldThe use of information technology (IT) has become a primary survival factor f
6、or business organizations in a global competitive environment. However just as IT can make money for business, it can also lose money, as IT has become a major corporate expenditure.This document has been prepared using the required format (Microsoft Word version 6.0 or later). Using this document a
7、s a template is highly recommended as it gives the best input for the final publications. Body of the paper: The whole paper should be written in “Times New Roman” font. Except the title of the paper that is in 14-font size and authors names with their affiliations in 11-font size, the whole paper s
8、hould be written in 10 fonts. Do not use multiple columns. The line spacing should be single line. Every paper should be less than or equal to 6 pages. Set the page to A4 with margins of 2.54cm all around. Do not use headers and footers, do not use end notes and do not put page numbers. Microsoft Wo
9、rd file is strongly preferred. 2. WHY A NEW THEORY OFINFORMATION SYSTEMPERFORMANCE? 10pt, capitalized, boldHeadings are numbered and capitalized. All major headings are centered in bold in 10 fonts. Do not put a period after the text of the heading. There should be no more than three levels of headi
10、ng. In the infancy of software development, designers held functionality (what the system does to the world) as the primary goal of software development. This is because at that time, software was just a tool, as say a hammer is a tool. As information systems developed however, they not only became
11、more complex, but also less passive and more active systems in their own right. IS today works with the user not just for the user, and now enables a virtual online society that could span the globe. Hence functionality has become an insufficient indicator of information system performance. The main
12、 battle against functionality as the prime directive of system designers was carried out by the proponents of usability, human-factors and human-computer interaction, supported by theoretical frameworks such as the Technology Acceptance Model (TAM). These views presented ease of use as equal to usef
13、ulness in determining user acceptance of a system 1, e.g. if a web site performs well functionally, but users dont like it and click on to other sites, then it is a failure. Functional failure and usability failure it was noted have the same effect the system does not run! 3. WHAT IS A SYSTEMS APPRO
14、ACH? 10pt, capitalized, boldNearly forty years ago Bertalanffy noted that certain mathematical formulas repeated across many disciplines like chemistry, physics and biology 2, which used the same formulae to describe completely different things. Hence was borne the idea of studying a “system” withou
15、t referencing what type of system it was. Computer systems seem systems in a general sense 3, so a hardware computer system of chips and circuits is also a software system of information exchanges, and today also the human-computer combination 4, e.g. a plane is mechanical, its computer controls are
16、 informational, but the plane plus pilot is also a system a human-computer system. Human-computer interaction (HCI) sees computers as more than just technology (hardware and software). Table 1 summarizes the four computer system levels, matching the idea of an information system (IS) as hardware, software, people, and business processes5. The levels are different views of th
