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1、 县人民医院行风整改汇报材料 市纠风办、市卫生局： 在县纠风办的指导下，Xx县人民医院从讲政治的高度看待卫生纠风检查，对市纠风办、市卫生局联合进行的行风及专项治理检查中发现的问题全力进行整改。现将查出问题的整改落实情况汇报如下： 一、成立组织，统一思想 自接通知后，随即成立以院长为组长的整改小组，本着一心为病人着想、改正自身不足的思想，带领院办、医教科、护理部、财务科及总务科等部门负责人深入一线科室，对市纠风办提出的医嘱与收费不相符、套用项目收费标准、自立项目、无医嘱收费、无报告单五个问题，逐个进行详细摸排调查，进一步寻找不足，寻找问题的原因所在。 二、严肃处理，决不迁就 通过为期一周的认真核
2、查发现，确实存在一些问题，如，医嘱与收费不符，无医嘱收费等一些操作上的失误。对此，Xx县人民医院除对相关科室进行批评教育外，还按规定除让相关科室给病人直接退赔及个人罚款处理外，并要求当事人当面向病人道歉，并对有关负责人戒勉谈话；对工作马虎大意的停止工作一个月，写出保证不再出现失误； 三、进一步建章立制，加强纠风 为确保类似问题不再发生，Xx县人民医院制定完善了纠风制度，连续召开中层干部会议，开诚布公诚心诚意接受市纠风办的通报，并引以为戒，明确责任，加强整改，在全院形成爱岗敬业、忠于职守、一切为病人着想的良好服务氛围，尤其是在合理用药、合理检查、不过度治疗和禁开大处方和乱收费上下功夫，从医院本身
3、做起，尽最大努力缓解病人的看病难。 四、加强监督 除公开监督电话外， 医院在门诊大厅电子滚放医疗服务价格和国家收费标准，同时设立举报箱，发放征求意见表，及时发现自身的工作缺陷和不足，及时改正，并对相关人员处以罚金，通报批评。 为进一步扎实做好整改，Xx县人民医院将行风建设与绩效考核直接挂钩，并计划在2014年第一季度对全院一线人员进行集中培训和考核，对不能按程序操作，业务不规范，发现有乱收费等不正之风的，坚决按国家和医院的有关规章制度给予处理，尽最大努力减少或杜绝类似今年问题的再次发生，有力提高医院的整体素质水平，为病人服好务，看好病。 Xx县人民医院 2013年 12月24日QcWA3PtG
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