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1、 Unit2 Travelling around-Listening and TalkingWhen you make reservations for air tickets/hotel room/dinner tables,what do you tell the reservation agent?Make reservations(预定)预定)reserve(v.)预定预定air ticket reservationhotel reservationtable for dinner reservationFirst Listening-Listen and answer the que
2、stions1.What are the two speakers talking about?2.What is the relationship between the two speakers?A.Friends B.Teacher and student C.Customer and reservation agent(预定代理人)They are talking about buying a plane ticket.Tip:How to judge the relationship?1.How they address(称呼)each other?2.Be familiar wit
3、h words relating to professional identity.(专业身份)3.Focus on the conversation place:(hospital,school,restaurant.)4.Pay attention to the voice,tone.(polite,formal,causal)Opening_ can I help you?_ to buy a plane ticketTalking about time_ are you travelling?On the 23rd of December.Talking about what you
4、preferThere are two flightsWhich _?Would _ travel business class or economy?The 9:30 flight,please._ to travel business class.No,_.Im taking the train back.Other information_ your name,sir?Robert Williams.Payment_to pay?By credit card.Making reservationsHowId likeOn what datedo you preferId likeyou
5、like to thank youMay I haveMay I ask how you would like a formal and polite telephone conversationSee how their dialogue developedOpening(confirm确认make reservations)Flight requirements(date,time,flight class)Other information(passenger name,contact number)payment method(by credit card,in cash,by che
6、que)Listening script:What kind of tone are they speaking in a telephone conversation?(polite?formal?or casual?)Polite and formal expressionsHow can I help you?Id like toOn what date are you travelling?Which do you prefer?Would you like to.?No,thanks/thank you.May I have your name,sir?May I ask how y
7、ou would like to pay?By credit card.Do you have special requests?Book a flight ticketBook a hotel roomId like to book a room for next Monday.Id like to reserve a room for two days.Id like a room with two single rooms.When are you checking in and checking out?How long are you staying?Is breakfast inc
8、luded?What time are you having dinner?Do you have free WiFi service?Whats the room rate?Choose one of the situations below and role-play a phone call with a partner.Imagine youre making a holiday plan.Use the present continuous tense and the polite expressions.ExampleA:Nan Jing Hotel.How can I help
9、you?B:Id like to book a room in your hotel.A:Certainty,sir.On what date are you checking in?B:On the 23rd of December.And Ill stay for 5 days.A:what kind of room do you prefer,a double bed room or single bed?B:A single room,please.A:Do you have special requests?B:I need a room with a good view.And d
10、o you have free Internet service?A:Of course,sir.May I have your name,sir?B:Robert Williams.A:Thank you,Mr Williams.Ive made your booking.May I ask how you would like to pay?B:By credit card.Your show timeHomeworkWrite down the conversation you made in class.(according to the reference on P29.Activity 3.