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英语语法与词汇详解Hotel
当我们行程有变或晚点时,如何与酒店沟通预定的房间?
①如果想保留预订的房间,可以说:
I'll arrive late, but please keep my reservation.
[我会晚到,但请保留我的预订。]
②如果想取消预订房间,可以说:
I'd like to cancel a reservation, for my travel schedule has been changed.
[我想取消已经预订的房间,因为我的出行计划有所改变。]
42) 当我们到达酒店时,需要怎样做?
①到达酒店后,我们可以出示护照或报上姓名。
Hi, my name is CaiHua. I have a reservation.
[你好,我的名字是才华。我有预订房间。]
对方一般会说:Just one moment, please. Let me check for you.[稍等一下,我为您查一下。]
②如果是现场办理住宿,则说:
I didn't make a reservation.[我之前没有预订。]
43) 如何询问对方是否有自己想要的房间?
Do you have a single room?
[请问有单人间吗?]
小提醒:
①酒店房间类型有:double room[一张双人床的房间];twin room[两张单人床的房间];family room[家庭房];suite[套间];business room[商务房间]。
②欧美床的尺寸一般是以英寸为单位的,折合成厘米约等于如下:King Size: 80*76 [英寸]=203*193 [厘米];Queen Size: 80*60 [英寸]=203*152 [厘米];Double Size: 74*54 [英寸]=188*137 [厘米];Twin Size: 74*39 [英寸]=188*99 [厘米];
44) 对于房间位置的选择,该如何表达?
①I'd like a quiet room.[我需要一间安静一点的房间。]
②I want a sea view room.[我想要一间海景房。]
③I want a room away from the noise of the traffic.[我想要一间不临街的房间。]
④I'd like a room with a nice view / a balcony.[我想要一间视野好/有阳台的房间。]
45) 办理入住手续后,询问一些常规的表述。
①I'd like to check in, please.[我要办理入住手续。]
②What is the check-out time, please?[请问退房时间是什么时候?]
③Does the price include breakfast?[费用包含早餐吗?]
④Where is the restaurant for breakfast?[吃早餐的餐厅在哪里?]
⑤What time does breakfast start?[早餐几点开始?]
46) 酒店的住宿费用是我们比较关心的。
①How much is it for one night charge? [住一晚费用是多少?]
②太贵了的话,可以问有没有便宜的房间。
Do you have less expensive rooms?[你们有没有便宜点的房间呢?]
47) 酒店会提供叫醒服务,那么该怎样预约呢?
Could you give me a wake-up call at 6:00 tomorrow morning? Theroom number is 666. [请帮我预约明早六点的叫醒服务。我的房间号是666。]
48) 酒店还有送洗衣服服务。
①Do you provide laundry service? [请问提供衣物送洗服务吗?]
②I need laundry service today. [我今天需要洗衣服务。]
③When will my laundry be ready? I need it by around nine tomorrow morning.[我的衣服什么时候能洗好?我明天早上大约9点以前要。]
49) 客房服务。
Room service. May I come in? [客房服务,请问我能进来吗?]
常见回答有:Come in, please.[请进。]/ Could you come back later?[你可以晚一点再来吗?]
50) 如果有客房打扫人员上门打扫,但你不想被打扰,可以说:
①Please clean the room when I am out.[请在我不在房间的时候打扫。]
②Could you please come back in three hours?[请三个小时之后再来好吗?]
51) 房间的设备无法正常运行时,该如何表述?
①The air conditioner doesn't work / goes wrong. [空调无法正常运行/出毛病了。]
②The toilet can't flush as usual. Could you fix it, please? [马桶不能正常使用,可以派人来修吗?]
③The water in the bathroomcan't go downthe drain.[浴室里的水无法从排水管流下去。]
52)到了酒店,wifi肯定是不能没有的,那么该怎么问呢?
①Do you have WiFi? Can I have Internet access? [请问这里有无线网络吗?我可以上网吗?]
②What is the WiFi code?[WiFi密码是多少?]
53) 吃喝拉撒,没有纸怎么可以。
There is no toilet paper here.[这里没有卫生纸了。]
小提醒:客房内常见物品的英文表达:towel [毛巾];bath towel [浴巾]; pillow [枕头]; quilt [棉被]; shampoo [洗发水]; conditioner [润发乳]; toothbrush [牙刷]; toothpaste [牙膏]; comb [梳子]; slippers [拖鞋]; telephone [电话]; watering can [水壶]; soap [香皂]; ashtray [烟灰缸];
54) 常见的电器有哪些?
air conditioner [空调];hair drier[吹风机]、television[电视机]、computer[电脑]等。
如果想借吹风机可以说:Can I borrow a hair drier?[我可以借用一下吹风机吗?]
55) 忘记带房卡、钥匙,怎么办?
I've locked myself out.[我忘记带房卡/钥匙了。]
I've lost my room key.[我的房卡不见了。]
56) 咨询附近有什么景点。
Are there any good places around here? [附近有什么景点吗?]
good places 可以替换:restaurant[餐馆]、bar[酒吧]、shoppingcenter[购物中心]
57) 退房了
Excuse me. I would like to check out.[你好,我要退房。]
或者I'd like to settle my bill now.[我想现在结账。] 如果需要收据的话,可以说May I have the receipt?
58) 付现金or刷卡呢?
Would you like to pay by cash or credit card? [您想付现金还是刷信用卡?]
回答:I will pay by credit card/cash.[我刷信用卡。/我付现金。]
59) 账单里面包含服务费吗?
Is the service charge included in thebill? [请问服务费含在账单里了吗?]
如果结账时发现被添加了服务,可以询问,比如:I didn't call for laundry service. Could you please check it?[我没有叫洗衣服务。能再确认一下吗?]
60) 如果退房后发现有东西落下,可以这样表述:
I left something important in my room.[我有重要的东西落在房间了。]
❶ 办理入住
A: Good afternoon. Can I help you?
B: Hello. My name is Cai Hua. I have a reservation.
A: Can I have your passport, please?
B: Here you are.
A: Just a moment, please. ... Yes, Mr.Cai, a single room for two nights. Is that right?
B: Yes, that's right.
A: It's 400 US dollars for two nights. Would you like to pay by cash orcredit card?
B: By credit card. Here you are.
A: Thank you. Here is your room card. And your room is on the 6th floor, Room 618. The elevator is over there. And breakfast is on the first floor.
A:[下午好。有什么能帮您的?]
B:[您好。我叫才华。我有预订房间。]
A:[能出示一下您的护照吗?]
B:[给您。]
A:[请稍等。…… 才先生,您预订了一个单人间,住两晚,对吗?]
B:[是的。]
A:[两晚一共400美元。您是付现金还是刷信用卡?]
B:[刷信用卡。给您]。
A:[谢谢。这是您的房卡。您的房间在6楼,618。电梯在那边。早餐在一楼。]
❷ 客房服务
A: Room service. Can I help you?
B: Hello. Do you have laundry service?
A: Yes, sir.
B: How long will it take to clean a shirt?
A: It will be ready by tomorrow morning.
B: How much does it cost?
A: It's ten dollars.
A:[这里是客房服务。请问有什么能帮您?]
B:[您好。请问有洗衣服务吗?]
A:[有,先生。]
B:[洗一件衬衫要多长时间?]
A:[明天早上能洗好。]
B:[费用是多少呢?]
A: [10美元。]
① 每个人心中,都会有一个古镇情怀,流水江南,烟笼人家。
② 入境的过程其实并不复杂,只要多加留心,就不会产生不必要的麻烦。
Arrival[抵达篇]
(21) Is this line for non-residents? [外国人是在这里排队吗?]
小贴士:入境时分为外国人和本国人两种入口。一般都有指示牌。
(22) May I have your passport and declaration card,please? [请出示你的护照和海关申报表。]
Here they are.[在这里。]
小贴士:入境时,海关人员会审查护照和海关申报表。
(23) Wha
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