道歉信参考资料2300字 道歉信是指因过失或疏忽做错了事，给别人带来了麻烦或损失，发觉后要立即写信给对方赔礼道歉时写的信件道歉是一种礼貌，道歉信要写得坦率，诚恳道歉信通常包括三部分内容：1、表示歉意，道歉的原由；2、出现差错的原因，提出弥补措施；3、请求原谅语言要诚挚，解释的理由要真实好的道歉信不仅会取得对方的谅解，还会增进彼此的感情写作"三步曲"：表示歉意→说明具体原因、提出补救办法→再次致歉，希望得到理解 注意：理由要尽量合理，违反生活常识将导致扣分；尽量提供一个合适的补救办法，使行文更加顺畅◆常用句式：1、I am writing to apologize for … /I am writing to say sorry for 我写这封信是因……向你致歉2、I would like to give you my apology for… 对于……我向你道歉3、Please accept my sincere apology for… 关于……请接受我真诚的道歉4、I am indeed very sorry for what I said/did, but believe I had no Intention to…对于我说的话/做的事，我确实感到很抱歉。
但请相信，我并非故意要……5、Please forgive me for a stupid choice of words. 请原谅我说话欠妥6、I feel awfully sorry about it and want you to know what happened. 为此我感到非常内疚，所以想告诉你实情7、Please accept my apologies for my oversight. 请原谅我的疏忽8、Please allow me to say sorry again. 请允许我再次表示歉意9、I sincerely hope you can understand my situation/think in my position and accept my apologies. 我真心希望你能理解我的处境/设身处地地为我考虑，并接受我的道歉10、Once again, I'm sorry for any inconvenience caused/you have sustained. 对于造成的不便我再次表示歉意范文：Directions: You were unable to attend Mr. Smith's examination on International Business English Writing because you got sick that morning. Write a letter to express the reasons for not being able to attend it and apologize. Write the letter with no less than 100 words. Do not sign your own name at end of the letter. Use "Wang Hua" instead. Do not write the address.Dear Mr. Smith,I am indeed very sorry that I missed the examination on International Business English Writing you gave last Friday. I feel awful about it and want you to know what happened that day. I suddenly fell sick early that morning and my parents had to send me to the hospital. Please find enclosed a copy of the medical bill.I sincerely hope you can understand my situation and accept my apology. I would appreciate your allowing me to take a make-up examination. I will come to your office during your office hour on Monday to discuss this possibility with you. Once again, I apologize for any inconvenience caused.Sincerely yours,Wang Hua作业：你与王教授有约，但是你没有赴约，给王教授写一封信包含以下内容。
1) 为没有赴约道歉，apologize for your failure to keep the appointment,2) 向教授解释原因3) 表达希望再订一次约会Reference words:keep an appointment 守约impolite 不礼貌的spoiled our appointmentlooking forward to第二篇：英语道歉信 4100字Dear Mr. Wang,Thank you for choosing to stay at shanghai Hotel, (and for taking the time to complete our Survey). I was most concerned to learn that you felt that you had a less than satisfactory experience during your time in ourestablishment. Please accept my sincere apologies on behalf of the hotel.I have read your form personally to learn from your comments andexperiences whilst staying with us. I quite agree that the points you raise are unacceptable and assure you we will do everything we can to rectify them. I have raised the matter of the manner and service standard of our associates, room maintenance issue, with the parties concerned so that we may all have the opportunity to learn from it.I do hope that despite this you will agree that overall the services and facilities of the hotel met with your expectations. I assure you that total customer satisfaction is always our goal and we strive to achieve a high level of seamless and personalized service. This is after all what sets us apart from the competition and makes us truly “abcdefg”.Mr.wang, I hope that your travel plans will bring you back to Shanghai in the near future, so that we may have the opportunity of taking care of you again and to show you that these regrettable events were not a trueexample of our usual high services and hospitality. In the meantime if I, or any of my team, can be of any further assistance to you please do not hesitate to contact me at your earliest possible convenience.Yours sincerely,Guest Service ManagerDear Mr. wang,Greetings from the shanghai Huashan hotel!First of all, I would like to apologize for the unpleasant experiences you had during your recent stay with us. I am most embarrassed to learn about the incidents and service shortcomings that you encountered. Our Senior Management team had discussed your comments in details in our daily meeting and shared them with all the concerned departments to ensure such similar cases will not happen again.Mr. wang, we ask for your kind understanding and accept our most sincere apologies to you in this respect. I do hope your recent experience would not deter you from staying with us on your next visit to Shanghai and I would be glad if you would allow us the opportunity to show you the true Marriott hospitality.As a gesture of goodwill and to allow us the opportunity to show you our true hospitality and hopefully to restore your confidence in our hotel; we would like to (offer you breakfast or afternoon tea).Please do let me know when you plan to visit Shanghai again and I will be delighted and look forward to t。