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1、 接听电话常用英语教程文件 接听：Hello/Good morning/. 自报姓名：(This is) . speaking. 问对方姓名：Whos that speaking? 好久不见的老朋友：Hey, its you!/Fancy hearing from you! 寒暄：How are you? 回答对方问候：Fine. Thank you./Pretty well. Thanks a lot./Not bad./Couldnt be better. 其它客套话：How is your business?/How are things going on with you?/How i
2、s your family? 转接找别人的电话：Hold on, please./Just a moment. I will switch the line to him./Let me put through to him. 别人不在：He is not at his desk right now. Could you leave a message?/Could you call him later?/Could you please call his mobile? 感谢来电：Thanks for calling./Nice to have your call./Pleased to t
3、alk with you. 告别：Talk to you later./Take care./Bye bye./See you. 回应感谢：You are welcome./My pleasure. 或者： 情况(一) 打电话的人找的是你自己 打电话来的人 你(接电话的人) Is Daisy there? (Daisy 在吗?) Speaking. 我就是。 This is she. 我就是。(注: 男的用This is he.) Youre speaking/talking to her. 你正在跟她说话。(注: 男的用Youre speaking/talking to him.) This
4、 is Daisy. 我就是Daisy。 Thats me. 我就是。 情况(二) 打电话的人要找的人不在 打电话来的人 你(接电话的人) May I speak to Mr. Gates? (请问Gates 先生在吗?) Hes not here right now. 他现在不在这里。 Hes out. 他出去了。 Hes in a meeting right now. 他现在正在开会。 Youve just missed him. 你刚好错过他了。 Hes just stepped out. 他刚好出去了。 情况(三) 打电话的人要找的人不在, 问对方是否要留言 接听：Hello/Good
5、 morning/. 自报姓名：(This is) . speaking. 问对方姓名：Whos that speaking? 好久不见的老朋友：Hey, its you!/Fancy hearing from you! 寒暄：How are you? 回答对方问候：Fine. Thank you./Pretty well. Thanks a lot./Not bad./Couldnt be better. 其它客套话：How is your business?/How are things going on with you?/How is your family? 转接找别人的电话：Hol
6、d on, please./Just a moment. I will switch the line to him./Let me put through to him. 别人不在：He is not at his desk right now. Could you leave a message?/Could you call him later?/Could you please call his mobile? 感谢来电：Thanks for calling./Nice to have your call./Pleased to talk with you. 告别：Talk to yo
7、u later./Take care./Bye bye./See you. 回应感谢：You are welcome./My pleasure. 或者： 情况(一) 打电话的人找的是你自己 打电话来的人 你(接电话的人) Is Daisy there? (Daisy 在吗?) Speaking. 我就是。 This is she. 我就是。(注: 男的用This is he.) Youre speaking/talking to her. 你正在跟她说话。(注: 男的用Youre speaking/talking to him.) This is Daisy. 我就是Daisy。 Thats me. 我就是。 情况(二) 打电话的人要找的人不在 打电话来的人 你(接电话的人) May I speak to Mr. Gates? (请问Gates 先生在吗?) Hes not here right now. 他现在不在这里。 Hes out. 他出去了。 Hes in a meeting right now. 他现在正在开会。 Youve just missed him. 你刚好错过他了。 Hes just stepped out. 他刚好出去了。 情况(三) 打电话的人要找的人不在, 问对方是否要留言
