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1、Chapter 1 / Slide 1Copyright 2011 Pearson Canada Inc.Chapter 1Organizational Behaviour and ManagementChapter 1 / Slide 2Copyright 2011 Pearson Canada Inc.Learning Objectives1.Define organizations and describe their basic characteristics.2.Explain the concept of organizational behaviour and describe
2、the goals of the field.3.Define management and describe what managers do to accomplish goals.4.Contrast the classical viewpoint of management with that which the human relations movement advocated.Chapter 1 / Slide 3Copyright 2011 Pearson Canada Inc.5.Describe the contemporary contingency approach t
3、o management.6.Explain what managers do their roles, activities, agendas for action, and thought processes.7.Describe the societal and global trends that are shaping contemporary management concerns.Learning Objectives (continued)Chapter 1 / Slide 4Copyright 2011 Pearson Canada Inc.What Are Organiza
4、tions?Social inventions for accomplishing common goals through group effort.Social inventions: The coordinated presence of people.The field of organizational behaviour is about understanding people and managing them to work effectively.Chapter 1 / Slide 5Copyright 2011 Pearson Canada Inc.What Are Or
5、ganizations? (continued)Goal Accomplishment: Organizational survival and adaptation to change are important goals.The field of organizational behaviour is concerned with how organizations can survive and adapt to change.Chapter 1 / Slide 6Copyright 2011 Pearson Canada Inc.What Are Organizations? (co
6、ntinued)Group Effort: Interaction and coordination among people to accomplish goals.The field of organizational behaviour is concerned with how to get people to practise effective teamwork.Chapter 1 / Slide 7Copyright 2011 Pearson Canada Inc.What Is Organizational Behaviour?The attitudes and behavio
7、urs of individuals and groups in organizations.How organizations can be structured more effectively.How events in the external environment affect organizations.Chapter 1 / Slide 8Copyright 2011 Pearson Canada Inc.Why Study Organizational Behaviour?Organizational behaviour is interesting. It is about
8、 people and human nature.Organizational behaviour is important to managers, employees, and consumers.Chapter 1 / Slide 9Copyright 2011 Pearson Canada Inc.Why Study Organizational Behaviour? (continued)Organizational behaviour makes a difference.Organizational behaviour affects individuals attitudes
9、and behaviour as well as the competitiveness and effectiveness of organizations.Chapter 1 / Slide 10Copyright 2011 Pearson Canada Inc.How Much Do You Know About Organizational Behaviour?Consider whether the following statements are true or false:1.Effective leaders tend to possess identical personal
10、ity traits.2.Nearly all workers prefer stimulating, challenging jobs.Chapter 1 / Slide 11Copyright 2011 Pearson Canada Inc.How Much Do You Know About Organizational Behaviour? (continued)3. Managers have a very accurate idea about how much their peers and superiors are paid.4.Workers have a very acc
11、urate idea about how often they are absent from work.5.Pay is the best way to motivate most employees and improve job performance.Chapter 1 / Slide 12Copyright 2011 Pearson Canada Inc.How Much Do You Know About Organizational Behaviour? (continued)People are very good at giving sensible reasons why
12、the same statement is either true or false.Common sense develops through unsystematic and incomplete experiences with organizational behaviour.Management practice should be based on informed opinion and systematic study.Chapter 1 / Slide 13Copyright 2011 Pearson Canada Inc.Goals of Organizational Be
13、haviourPredicting organizational behaviour and events.Explaining organizational behaviour and events in organizations.Managing organizational behaviour.Chapter 1 / Slide 14Copyright 2011 Pearson Canada Inc.ManagementManagement is the art of getting things accomplished in organizations through others
14、.Prediction and explanation involves analysis while management is about action.Chapter 1 / Slide 15Copyright 2011 Pearson Canada Inc.Early Prescriptions Concerning ManagementAttempts to prescribe the “correct” way to manage an organization and achieve its goals:Classical view and bureacuracyHuman re
15、lations viewChapter 1 / Slide 16Copyright 2011 Pearson Canada Inc.The Classical View The classical view advocates a high degree of specialization of labour and coordination and centralized decision making.Chapter 1 / Slide 17Copyright 2011 Pearson Canada Inc.Scientific ManagementScientific managemen
16、t is Fredericks Taylors system for using research to determine the optimum degree of specialization and standardization of work tasks.Chapter 1 / Slide 18Copyright 2011 Pearson Canada Inc.BureaucracyBureaucracy is Max Webers ideal type of organization that includes:Strict chain of commandSelection and promotion criteria based on technical competenceDetailed rules, regulations, and proceduresHigh specializationCentralization of power at the top of the organizationChapter 1 / Slide 19Copyright 201
