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1、UnaByrne10-May-10FactorsthatInfluenceOurApproachtoPurchasingMakeitPersonalNeverletaprocessorsystembecomemoreimportantthanthepeopleinvolvedinit.PeoplearetheProcess!Whenindoubt,talktosomeone!Thisdoesnotmeansendanemail.Explain,advise,suggest,askforhelp.Supplychainvariablescanchangedaily,sometimeshourly
2、.Talktopeopletogiveandgetupdatesandtoagreeonacommoncourseofactionandtimeline.Tenacity!Tenacity!Tenacity!TCCisintheproblem-solvingbusinessandbytenacitywemeanTCCnever,ever,givesup.Weholdontoaproblemlikeadogwithaboneuntilitissolved.Thephrase,“thereisnothingIcando”or“itsoutofmycontrol”isnotpartoftheTCCv
3、ocabulary.Whateverittakes,wegetthejobdone.CreativityandInitiativeFigureoutinadvanceproblemareasandacttoavoidthem.WhenproblemsoccurfindoutfromyourTCCcolleaguesiftheyhavebeeninyoursituationandhowtheydealtwithit.Useyourproblem-solvingskillstoidentifyandemployacreativesolution.Thewordfor“no”doesnotexist
4、inChinesebecausetheChinesebelievethereisalwaysawaytogetto“yes”,sobecreativeandgettoYES!BeCurious Questioneverything. Whythingsworkandwhytheydont. Challengeassumptions,takenothingforgranted. HowdoImakethisbetter?Whydidthisgowrong?WhatwillIdodifferentlynexttime? HowdoImakethisbetter?CaseStudyOneSalesm
5、anXsendsyouthefollowingemail1stofApril,2010DearY,IhaveaclientwhowouldliketoruncookwareintheUSAbreakingonthe1stofAugust.Iaminnegotiationwiththeclient,butIwillnotbeabletoconfirmuntillateJune.Theprojectionfor1,000,000piecesofThomasHardAnodizedisattached.Thisprogrammewouldmakeup80%ofourbudget.TheProgram
6、meisBCM.Couldyouletmeknowwhatispossible?TeamTaipeiandBeijingPleasebrainstormfortwentyminutesandlistdownallthefactorsthatcouldinfluenceyourapproachtothisproject.Alsolistdowntowhomandhowwouldcommunicatewhenyoureceivethisemail.PleasenominatesomeoneinyourgroupwhowillpresentyourfindingsFiveminutespresent
7、ationandfiveminutesdiscussion.CaseStudyTwoYoureceivethefollowingemailfromSalesmanX1stofAprilDearY,Myclientrangmelastnight.HehasdecidedthathewillnotrunthecookwareinAugustaspreviouslyconfirmed.HewillrunitnextJanuary.Iknowyouhaveordered500,000piecesofThomasCookHardAnodized.Sorry!Iknowthatyouhavealready
8、produced200,000piecesandtheyareduetoshipexfactorynextweek.Perhapsyoucouldgivethemtosomeoneelse.YourveryconcernedsalesmanXTeamKualaLumpurandHongKongPleasebrainstormfortwentyminutesandlistdowntowhomandhowyouwouldcommunicateonreceiptofthisemail.Pleaselistdownallthefactorsthatcouldinfluenceyourapproacht
9、othisproject.Listdownasmanyvariablesaspossible.Pleasenominatesomeoneinyourgroupwhowillpresentyourfindingsfiveminutespresentationandfiveminutesdiscussion.Thelistsoffactorstobeconsideredwhenpurchasing1. ProductStatusNew/Current/EndofLine/Tactical2. TimeofYearCNY/Christmas3. NewClient4. NewCountry5. Ne
10、wCategory6. NewFactory7. ImpendingPricerise8. TheSalesMan9. TheProgrammeManager10.Multipleproposals11.Thecategory12.OtherrangesinthecategoryThelistsoffactorstobeconsideredwhenpurchasingPeopletospeakto:-1. TheSalesman2. TheProjectManager3. TheSourcingManager4. YourBoss5. TheFactory6. YourLogisticsteam7. YourFinanceDirector8. OtherSalespeople9. NewProductDevelopmentManagerTosucceedindoingsomething,especiallysomethingdifficult!
