投诉信写作写信投诉抱怨的题型很常见，怎样才能合理的表述不满，又能显得理由充分？下面介绍下这类书信的常用词汇和句型 plaint Letter词汇：plain against sb. about sth.投诉......dissatisfaction with不满于......put up with / bear / tolerate忍受awful 糟糕的poor service糟糕的效劳inconceivable不可思议的out of one’s e*pectation令*人大失所望look into / go into / investigate调查incident / matter 事件sanitary situation卫生条件bad manners 不礼貌disturbance干扰nuisance 麻烦事remedy 补救solve解决recurrence再次发生句型：1) I am writing to you to plain about ...2) I am writing to e*press my dissatisfaction with...3) There are some problems with the flat that I wish to bring to attention. For one thing, there is…For another,...4) I can hardly bear /tolerate /put up with it any more.5) I hope that the authorities concerned will consider my suggestions and improve the situation as best as they can.6)I sincerely hope that it will review its management system, with the view to providing, better service to the public.7) We trust that you will now consider this matter seriously and make an effort to prevent the recurrence of this kind.8) We will appreciate your willingness to make up for the loss.考研英语小作文模板：投诉信投诉信1 构造要点投诉信是对产品或效劳表示不满的信件，一般分三个局部： 1. 提出投诉容； 2. 说明具体情况； 3. 提出解决方法。
Suppose you bought a woolen scarf(围巾) by mail order but later found a hole in it. Write a letter of plaint to describe that matter and require settlement. Do not sign your own name at the end of your letter, using "Li Ming〞 instead. To whom it may concern, The woolen scarf I bought by mail order from your pany arrived on time the day before yesterday. But when I checked it, I found a hole in the middle. I was astonished because the hole was obvious and I did not think you should neglect this deficiency when you delivered it. I have dialed your service number for several times and it was always busy. Now this problem keeps worrying me. Can you change a new one for me as soon as possible" How shall I send this scarf back to you" Thanks for your consideration. I am looking forward to your early reply. Yours faithfully, Li Ming投诉信2 语言注意点投诉信应重点说明投诉的原因，叙事应客观、准确、简洁。
最后提出的解决方法应切实可行在表达自己的不满时，语言要把握分寸，不失风度 Write a letter to plain about an unhappy e*perience in about 100 words to describe the matter and ask for the mistake to be corrected. Do not sign your own name at the end of your letter, using "Li Ming〞 instead. Dear Sir, I am writing to you about a most unhappy e*perience. Last Tuesday morning, we took a longroute bus of your pany from Dukou to Lijiang. The bus was scheduled to arrive in Lijiang at 7 o’clock in the evening, but it stopped midway at four p.m. for mechanical problems. The driver and the ticket seller could neither solve the problem by themselves nor seek help from others. Where we stopped was nowhere near a village. Up until 8 o’clock, another bus finally carried us to a shabby rural motel. We had to pay for our acmodation. The room was too small and the quilt was so dirty. To our surprise, when we just managed to sleep at around 2 a.m., the driver came to wake us up—the bus had been fi*ed! I suggest that you look into this matter immediately and deal with it quickly and properly. Looking forward to your reply. Yours, Li Ming考研英语投诉信经典文举例及点评2005年12月27日 09:26 来源：竞学网 文之一［Directions］: Suppose that you ordered a refrigerator but later found a worrying problem. Write a letter of plaint to describe the matter and require settlement, Do not sign your own name at the end of your letter, using "Li Ming〞 instead.Dear Sir,I am happy that the refrigerator we ordered last week has arrived on time. But it is a great pity that we find there is something wrong with the refrigeration facilities.After we used it for several days. we found that food stored in the refrigerating partment turned bad quickly. When we finally decided to take the temperature in it, we were surprised to find it was around 15℃, far from the standard temperture range from 0℃ to 9℃.This problem has affected our normal life. Would you please let me know whether or not you can send a repairman as soon as possible" I hope that my problem will get your kind consideration.Yours faithfully,Li Ming［文章点评］这封投诉信可以说写得非常好，构造很清晰，第一段首先肯定对方按时送货上门的做法，随后简述冰箱出了问题。
第二段说明具体问题，第三段提出要求文之二 Dear Sir: With reference to our order No. W98, the 120 puter sets supplies to the above order were delivered the day before yesterday, but we regret that 20 sets were badly damaged. The packages containing the puter sets appeared to be in good condition and we accepted and signed for them without question. We unpacked the puter sets with care and can only assume that damage must be due to careless handling at some stage prior to packing. We shall be glad if you will replace all 20 sets as soon as possible. Meanwhile, we have put the damaged puter sets aside in case you need them to support a claim on your suppliers for pensation. Yours sincerely, Li Ming文之三Dear Mr. Chang: On S。