国家开放大学《商务英语3》综合练习参考答案一、交际用语1.– By the way, what do you want me to do there?– ___________________________________A. Take it easy. I’ll be there on time.B. Thank you for doing me such a favor.C. You have to give a presentation on what our products are.2.– ___________________________________ – Yes, certainly. We are a medium firm with about two thousand people in two different plants.A. Do you have total nine departments in your company?B. Could you tell me how your company is actually organized? C. Can you tell me a little more about the four branch offices?3.– ___________________________________ – Well, it is a separate department. But there are two laboratories, one at each production plant. A. What about the training manager and the human resources manager?B. What about the board of directors and the chairman?C. What about the Research and Development Department?4.– Kathy, I’d like you to meet Maggie Jacobs. – _______________________________, Maggie. You’re doing a great job.A. I’m pleased to meet youB. It’s great to see you againC. I’m happy to meet you too5.– What can I do for you, Madam?– ________________ remit 500 yuan in cash to my son at Beijing University.A. You’d betterB. I’d like to C. I’m asking you to6.– Good morning. ______________________________, Madam? – Good morning! I need a check to send to my publisher in New York. A.What can I do for youB. What do you want to buyC. Why do you come here7.– Good afternoon. Can I help you?– _______________________________– A deposit account or a current account?A. Thank you. I’d like to order a checkbook.B. Sorry, I don’t have a bank account at all.C. Yes, I’d like to open an account.8.– Could you give me your signature here? – ___________________________________ A. Our main goal is to establish our brand name. B. They make the audience feel comfortable.C. Sorry. I’m afraid I didn’t quite catch that. 9.– Let’s go over our promotion plan once again, shall we?– ___________________________________ A. This is obviously too heavy. B. OK. We have eight retailers and the team is preparing for a launch event. C. They make the audience feel comfortable.10.– Excuse me, ____________________________________– It stands for strengths, weaknesses, opportunities and threats.A. how do you know by SWOT?B. what do you mean by SWOT?C. what is your meaning by SWOT?11.– Then, what kind of music are you going to have in the background?– ___________________________________ A. This is obviously too heavy. People won’t be able to carry it.B. We’d better use light ones. They make the audience feel comfortable.C. Our main goal is to establish our brand name among our target audience.12.– May I suggest the sales start on or about October 1st?– ___________________________________ A. That’s a great idea! B. What do you mean by that?C. I like sales people in your department.13.– _______________________________– Usually, the similar contracts signed with other consignees are based on 12 months. A. What is the deadline for the construction? B. How long is your consignment term, normally?C. What do you think of the paper-work for the contract?14.– Hello, this is Steven Smith. Nice to hear your voice again.– Hi, Mr. Smith. ___________________________________ A. I must know the coverage of your freight forwarding business.B. You’ve got to tell me the coverage of your freight forwarding business.C. I would like to know about the coverage of your freight forwarding business.15.– Good morning. Far East Logistics Company. __________________________ – Good morning. This is Maggie Bonner. I would like to know your freight forwarding business.A. May I help you?B. What do you want?C. Who is that calling?16.– Don’t hesitate to click on our website when you need us. – ________________________. Thank you.A. I canB. I willC. I was17.– ___________________________________ – They refer to the royalties, including patent right, copy right, trademark right, and so on.A. What about the tax base?B. How about the tax rate?C.What are intangible assets?18.– ____________________– According to law, they refer to transportation, construction, finance, insurance, and the like. A. Do you know taxable services? B. How do you like taxable services? C. What do you mean by taxable services?19.– __________________ – Yes, I will try my best. A. Do you know the deadline for filing business tax?B. What do you think about business tax?C. Can you give me a brief introduction to business tax?20.– We would like to place an order for some of your C&Z desk units.– __________________________________A. Certainly, we keep a large supply in stock.B. Delivery dates depend on your location.C. We recommend payment by letter of credit.21.- Will you 。